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Best Western Cottonwood Inn

2.5-star property
993 S Main St, Cottonwood, AZ 1-855-201-7819
3.6 out of 5
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See all 16 travelocity Reviews

"Great customer service " More

By a verified traveler on Mon 01 Nov 2021

Points Of Interest

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Hotel Description

Hotel near Clemenceau Heritage Museum in Cottonwood

Heart of Cottonwood

You'll find Clemenceau Heritage Museum and Old Town Center for the Arts within 3 miles (5 km) of this hotel. Blazin' M Ranch and Verde Canyon Railroad are also within 6 miles (10 km).

Free perks

A restaurant, free self parking, and a 24-hour front desk are among this hotel's amenities. Guests will appreciate free perks like full breakfast and WiFi in public areas. A 24-hour business center, express check-out, and luggage storage are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$86* Per night/room Feb 9 - Feb 10

Standard Room, Multiple Beds, Non Smoking, No Pets

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator, No Pets

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Refrigerator & Microwave, No Pets (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave, No Pets (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (Upstairs) No Pets

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Cottonwood Inn ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Cottonwood Inn

Everyone (7) Couples (5) Family (3)
2 out of 5
I was placed next to a room with the washer used by the staff and it ran all night long. The jacuzzi was closed for the season - not sure why you would close a jacuzzi in the winter and open it in the summer.....

Posted by on Jan 19, 2022

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Comment from Hotel Management

Jan 20, 2022 by GM

Thank you for reviewing your stay. We sincerely apologize for not meeting your expectations. Unfortunately due to the hot tub and pool being in the same fenced area, both have to be open or closed at the same time. The hotel laundry is in it's own separately building, across the parking lot so I am not quite sure what you heard. Regardless, we are sorry your expectations were not exceeded.

5 out of 5
Great customer service

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 1, 2021 by Tracy GS Supervisor

Thank you for the wonderful review.

5 out of 5
Quite location and nice staff.

Posted by on Oct 14, 2021

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Comment from Hotel Management

Oct 14, 2021 by GM

Thank you for the 5 out of 5 rating! We hope you visit us again in the near future.

3 out of 5
Place was well situated in the city. Breakfast was great. I think I loved the breakfast more than the room. Bathroom and room looked old and needed renovation.

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 7, 2021 by GM

We apologize for not meeting your expectations and hope that you will give us another opportunity to provide you with a better experience.

1 out of 5
It's an older motel, so expectations were appropriately low. However, upon entering the room a strong odor was present. I entered the bathroom and the smell was so strong that I had to check my shoes to make sure that I didn't step in dog mess on my way to the room. The wall behind the lamp in between the beds was covered in some kind of fluid that had not been cleaned. We spent a total of five minutes in the room when it became evident that we could not possibly sleep there. Management refused our check out/refund request because of Covid concerns; we had already entered the room. How could we have possibly known the extent of the smell/dirtiness and body fluids without entering the room? I would not recommend this property to anyone.

Posted by on May 18, 2021

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Comment from Hotel Management

May 19, 2021 by GM

We apologize for not meeting your expectations. Despite being an "older motel", we pride ourselves on being clean. We attempted to follow up on your complaint while you were in the lobby and offered to change your room but you declined. Thank you for your comments.

5 out of 5
The reception staff was friendly and professional. The room was clean as were the common areas. Surprise was the full, hot breakfast and the care for social distancing when serving.

Posted by , from Peoria, AZ on Oct 4, 2020

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Comment from Hotel Management

Oct 5, 2020 by Tracy GS Supervisor

Dear Pam, Good Morning! Thank you so much for the wonderful review. The staff and I care very much for our guests and I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future

4 out of 5
We rented 2 rooms and when we called just before check in they were able to get us adjoining rooms!

Posted by , from Cottonwood AZ on Mar 11, 2020

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Comment from Hotel Management

Mar 14, 2020 by Tracy Guest Service Supervisor

Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay experience.We look forward to having you as our guest again in the future

5 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Tracy Guest Services Supervisor

Thank you for rating your stay. We hope you will visit us again in the future.

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by Tracy Guest Service Supervisor

Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay experience. We look forward to having you as our guest again in the future

3 out of 5

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 27, 2020 by Guest Service Supervisor

Thank you for rating your stay. We hope you will visit us again in the future.

About the Best Western Cottonwood Inn

Location 993 S Main St, Cottonwood, AZ 86326

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Outdoor pool
  • Spa tub

The following facilities are closed on Monday and Tuesday:

  • Outdoor pool
  • Spa tub

Property Features

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 500 square feet (46 square meters). An airport shuttle (available 24 hours) is available for a fee. Best Western Cottonwood Inn also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Self parking is free. Smoking is allowed in designated areas at this Cottonwood hotel.

  • 77 guestrooms or units
  • 2 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1984
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Cottonwood Inn offers 77 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Plaza Bonita - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Rafting nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45.00 per person (one-way)
  • Airport shuttle fee per child: USD 45.00 (one-way), (up to 18 years old)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Cottonwood
  • Best Western Cottonwood Inn
  • Cottonwood Best Western
  • Cottonwood Inn
  • Best Western Cottonwood Hotel Cottonwood
  • Best Western Cottonwood Hotel
  • Best Cottonwood Cottonwood
  • Best Western Cottonwood Inn Hotel
  • Best Western Cottonwood Inn Cottonwood
  • Best Western Cottonwood Inn Hotel Cottonwood

You should know

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.