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"Residual garbage under heater and bed. Beetle bugs in bathroom. Limited linens and toilet paper. Bed was clean and comfortable. Grab n go breakfast ve ... " More

By a verified traveler on Fri 13 Dec 2019

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Hotel Description

Bellevue hotel in Factoria area

Factoria stay

You'll be steps from T-Mobile USA Headquarters and within a 10-minute walk of Factoria Mall with a stay at this Factoria hotel. Bellevue College and Lake Washington are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and a safe deposit box are also provided.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$86* Per night/room Apr 13 - Apr 14

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Suites Seattle Bellevue Factoria ratings based on 15 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Seattle Bellevue Factoria

Everyone (10) Couples (1) Family (2)
2 out of 5

Posted by on Feb 19, 2023

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4 out of 5

Posted by on Dec 27, 2022

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4 out of 5
it was good

Posted by on Dec 12, 2021

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Comment from Hotel Management

Dec 13, 2021 by Hotel Management

Chris, thank you for the 4-star rating! We are delighted that from check-in through check-out, we were able to provide you with a great stay at Extended Stay America. We look forward to your return and wish you all the best with your future travels. Sincerely, Hotel Management

5 out of 5

Posted by on Nov 8, 2021

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1 out of 5
I stayed in a room where I developed insect bites. The hotel management was very rude and conducted and official bug inspection after a week of me moving out of the room. Eventually they said they don't trust me, although I had complete photo documentation and doctor's report. I felt cheated and humiliated.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 22, 2021 by Hotel Management

Thank you for evaluating your stay with us. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our team regarding the service issues you encountered and make sure we are more consistent in our service delivery. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management

2 out of 5
This extended stay hotel has small rooms with a kitchen crammed in the space. Tolerable for a weekend, but I would not want to stay long. The staff is poorly trained and inefficient. For example, the front desk never has a current list of rooms clean and ready to be assigned to guests. Instead, after all rooms have been cleaned, the housekeeping supervisor walks to the office and gives a list to the front desk staff. This event might happen at the 3 p.m. check in time or might be later. The result is a huge line there starting at 3 p.m and extending to whenever.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 1, 2021 by Hotel Management

Thank you for sharing your constructive feedback. We are very sorry for the disappointment you had with the overall space of your suite and the inconvenience you had due to the wait time at check-in. We will discuss this with our leadership team to enhance our guest experience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management

2 out of 5

Posted by on Dec 30, 2019

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4 out of 5
Residual garbage under heater and bed. Beetle bugs in bathroom. Limited linens and toilet paper. Bed was clean and comfortable. Grab n go breakfast very limited.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 13, 2019 by Hotel Management

Thank you for choosing to stay with us. We are sorry for the problems you encountered in your room. We have shared your comments with our housekeeping team to deep clean your room. We have also contacted our pest control provider to address the Beetle bugs problem as quickly as possible. We appreciate your business and hope to see you again on your next visit to our area. Sincerely, Hotel Management

3 out of 5

Posted by on Aug 27, 2019

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4 out of 5
There were no stoppers in either the kitchen or bathroom sink. The curtains were missing hooks or just not hung properly. The property was clean; no complaints there. However, it would have been helpful if I'd had any idea they did not place drinking glasses in the room.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by Hotel Management  

Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one and liked our well-kept property. YOur feedback regarding your room will be shared with our maintenance team. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

About the Extended Stay America Suites Seattle Bellevue Factoria

Location 3700 132nd Ave Se, Bellevue, WA 98006

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Seattle Bellevue Factoria also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This Bellevue hotel is smoke free.

  • 150 guestrooms or units
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Seattle Bellevue Factoria offers 150 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Bellevue hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Aparthotel Seattle-Bellevue-Factoria
  • Extended Stay America Seattle-Bellevue-Factoria
  • Extended Stay America Seattle-Bellevue-Factoria Aparthotel
  • Extended Stay America Seattle-Bellevue-Factoria Hotel
  • Extended Stay America Seattle Bellevue Factoria
  • Extend Stay America Seattle B
  • Extended Stay America Seattle Bellevue Factoria
  • Extended Stay America Suites Seattle Bellevue Factoria Hotel
  • Extended Stay America Suites Seattle Bellevue Factoria Bellevue

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.