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"Everyone went out of their way to make our stay the best. We really appreciate the transportation to and from the airport. They got us everything we asked for and more. The view at the restaurant is breathtaking and I loved that it was open until 3am. Some tea and shisha while looking at the pyramids was priceless. All the guys were really, warm and helpful. Thank you all and until we meet again. "

"The entire staff goes above and beyond. Special shout out to Maria in the pink jacket! House keeping was great. Restaurants were nice. Pool attendants did a great job. This property was under some mild construction but you will easily forgive that for the rich palace history and amazing detail. Very happy with our stay."

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"As always, this stay was such a treat. The property is lovely, expansive, and very central, with a large variety of dining options. I was in town for two nights before traveling to their Sharm property for a weeklong stay. The real highlight of the stay is, unsurprisingly, the amazing staff. Our drop off and in-room check-in were well-coreographed and well-executed. The thoughtful touches from housekeeping are always delightful too (e.g., bookmarks in my books, a Four Seasons-branded cloth for my glasses, etc.). The concierge was magnificent and endlessly helpful. We mentioned in passing that my traveling companion had some stomach issues (the kind you dread getting abroad), and the concierge had the pharmacy deliver medicine for my friend, and later called the room to offer complimentary chicken soup and chamomile tea. The next night, we dined at Byblos, and the staff there were standouts too. My companion was still dealing with stomach issues and couldn't finish his dinner, so the manager took the plate off our check and gave my friend a complimentary pot of chamomile tea (all without being asked). Everyone knew or quickly memorized our names and every member of the staff was all smiles at all times. It was the same standard of excellence all across the board. Overall another strong showing by the Four Seasons (most recently I spent a week at their property in Florence, if that's helpful context for my standard of comparison here). Thank you to the Nile Plaza team."

"I wanna say by far the best place I have stayed at, the staff is really helpful and welcoming, I wanna highlight that the lady at the front desk in the morning, she's very helpful and always treat you with kindness, also Kamal he's very helpful and always kind, always trying to help, he's a great guy. The guide that we had the first day I think he's name is Mohamed he was great, showed us a lot of places in the small time that we had since I had booked it last minute, but he was great, also I forgot his name but the second guide that we had when we booked a horse carriage ride, he was amazing, he would take us the really nice areas and when we decided to buy stuff he did not let the venders take advantage of us, he would have them lower the prices and even give us a gift at the end he even invited us to go eat in his house with his family, he was truly a great guide, the hotel has all the packages that you can buy in the front desk and the staff is very helpful!!! Great I would definitely recommend it and I would definitely revisit and stay in the place because the staff is amazing and they got great views from the rooftop!!!"

"Great hotel, especially enjoyed the service in the club lounge -guys were really accommodating and friendly "