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Hotel HW Express

3.0 star property
3-star hotel near Costanera Center, connected to a rail/subway station

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Photo gallery for Hotel HW Express

Hotel HW offers a modern entrance with a large glass door and the hotel's logo prominently displayed.
Restful retreat with a neatly made bed, wooden wardrobe, and a small desk with a lamp.
Enjoy cooking in this well-equipped kitchen with a microwave and refrigerator.
Welcome to our reception area, featuring a modern desk with a computer and telephone, and a large window offering a view of the hotel's exterior.
Guests can enjoy a diverse selection of dishes at our buffet.

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
60 San Antonio, Santiago, Región Metropolitana, 8320259
  • Santa Lucia Hill
    ‪4 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • Palacio de la Moneda
    ‪9 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, soundproofing, free WiFi

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, in-room safe, soundproofing, free WiFi

Deluxe Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

1 bedroom, in-room safe, soundproofing, free WiFi

Junior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, soundproofing, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santiago

Heart of Santiago.Within a 15-minute walk of this Downtown Santiago hotel, you'll find Plaza de Armas and Palacio de la Moneda. San Francisco Church and Municipal Theatre of Santiago are also within half a mile (1 km).

What's nearby

  • Santa Lucia Hill - 4 min walk - 0.3 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Santiago Town Square - 8 min walk - 0.5 miles
  • Palacio de la Moneda - 9 min walk - 0.5 miles
  • Medical Center Hospital Worker - 19 min walk - 1.0 mile

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Portal Fernandez Concha - ‬3 min walk
  • ‪Sangurucho - ‬3 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hotel HW Express

3-star hotel near Costanera Center, connected to a rail/subway station
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel HW Express also features concierge services and an elevator. A complete renovation of Hotel HW Express was completed in April 2024.

Smoking is allowed in designated areas at this 3-star Santiago hotel.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hotel HW Express offers 40 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel HW Express

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, Diners Club, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Frequently asked questions

How close is Hotel HW Express to the airport?

Hotel HW Express is 11.8 mi (20-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does Hotel HW Express have an airport shuttle?

Hotel HW Express offers an airport shuttle 24 hours a day, on request, for a charge of USD 30 per vehicle, one-way.

Does Hotel HW Express offer free breakfast?

Hotel HW Express offers free buffet breakfast on weekdays between 7:00 AM and 10:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Hotel HW Express?

No, there is no casino at this hotel.

What time is check-in at Hotel HW Express?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Hotel HW Express?

Free parking is not available at this hotel.

Does Hotel HW Express have a pool?

Hotel HW Express does not have a pool.

Does Hotel HW Express have a spa?

There are no spa services available at this hotel.

How close is Hotel HW Express to downtown Santiago?

Hotel HW Express is 1.3 mi away from Santiago.

Hotel HW Express Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Chia Yin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly front desk staff! Thanks a lot!
Stayed 1 night in Mar 2025

8/10 Good

Leigh

Business traveler
Liked: Cleanliness, amenities
Not bad
Stayed 3 nights in Jan 2025

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Stayed 5 nights in Jan 2025

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes instalaciones, habitacion y desayuno completo. Muy recomendable. La entrada es muy estrecha y frente a una parada de bus, eso le resta visibilidad, pero lo importante son las instalaciones internas.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr guter Service, Frühstück Basic, Umgebung laut

Sehr hilfsbereit. Betten komfortabel. Umgebung sehr laut. Frühstück das notwendige, aber nichts besonderes.
Stayed 5 nights in Nov 2024