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ECO PLAZA Santiago

3.0 star property
3-star hotel near Costanera Center

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Photo gallery for ECO PLAZA Santiago

Exterior
Standard Suite | Living area | 37-inch LED TV with cable channels, TV
Standard Suite | Private kitchen | Full-size fridge, microwave, oven, toaster
View from property
Standard Suite | Private kitchen | Full-size fridge, microwave, oven, toaster

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
Huerfanos 547 of. 307 C, Santiago, Region Metropolitana, 8320150
  • Santa Lucia Hill
    ‪1 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • Palacio de la Moneda
    ‪15 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬

Room options

View all photos for Deluxe Apartment, Multiple Beds

Deluxe Apartment, Multiple Beds | Living area | 37-inch LED TV with cable channels, TV

Deluxe Apartment, Multiple Beds

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Suite

Standard Suite | In-room safe, individually decorated, individually furnished

Standard Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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2 bars/lounges

AC Hotel by Marriott® Santiago Cenco Costanera

Providencia
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 283 reviews
The price is $102
$102 nightly
$102 total
Jul 4 - Jul 5
AC Hotel by Marriott® Santiago Cenco Costanera

About the neighborhood

Santiago

Heart of Santiago.At this Downtown Santiago hotel, you'll be within a 5-minute walk of Santa Lucia Hill and Forest Park. Municipal Theatre of Santiago and Lake Esmeralda are also within half a mile (1 km).

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.1 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Santiago Town Square - 9 min walk - 0.5 miles
  • Palacio de la Moneda - 15 min walk - 0.8 miles
  • Medical Center Hospital Worker - 17 min walk - 0.9 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪New Horizon - ‬3 min walk
  • ‪Work Cafe - ‬2 min walk
  • ‪Thai Express - ‬3 min walk
  • ‪Milagritos - ‬1 min walk
  • ‪La Antigua Bodeguita - ‬1 min walk

About this property

ECO PLAZA Santiago

3-star hotel near Costanera Center
ECO PLAZA Santiago offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at ECO PLAZA Santiago. Parking is available for a fee.

This 3-star Santiago hotel is smoke free.

  • 35 guestrooms or units
  • 20 levels
  • 4 buildings
  • Built in 2010
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
ECO PLAZA Santiago offers 35 accommodations with safes and irons/ironing boards. Each accommodation is individually furnished and decorated. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.

This Santiago hotel provides complimentary wireless Internet access. 37-inch LED televisions come with cable channels. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (CLP 10,000 per night)

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CLP 25000
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 17000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: CLP 10000 per accommodation, per week (varies per unit)
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • Electricity fee: CLP 7000 per week for use over 50 kWh.
  • Heating fee: CLP 10000 per stay for use over 50 kWh.
  • Consumption-based heating and electricity fees apply to stays of more than 1 night.
  • A damage deposit of CLP 50000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 40000 per room (roundtrip)
  • Covered self parking fee: CLP 10000 per night
  • Early check-in fee: CLP 25000 (subject to availability)
  • Rollaway bed fee: CLP 17000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in November and close in April.
  • Pool access available from 9:00 AM to 7:00 PM.

Property is also known as

ECO PLAZA Santiago Hotel
Lastarria Suites Hotel
Lastarria Suites Hotel Santiago
Lastarria Suites Santiago
ECO PLAZA Santiago Hotel
ECO PLAZA Santiago Santiago
ECO PLAZA Santiago Hotel Santiago

Frequently asked questions

How close is ECO PLAZA Santiago to the airport?

ECO PLAZA Santiago is 11.3 mi (19-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does ECO PLAZA Santiago have an airport shuttle?

ECO PLAZA Santiago offers an airport shuttle 24 hours a day, on request, for a charge of CLP 40000 per room, roundtrip.

Does ECO PLAZA Santiago offer free breakfast?

ECO PLAZA Santiago does not offer free breakfast.

Is there a casino at ECO PLAZA Santiago?

No, there is no casino at this hotel.

What time is check-in at ECO PLAZA Santiago?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs CLP 25000 (subject to availability).

Is there free parking at ECO PLAZA Santiago?

Free parking is not available at this hotel. Self parking is available for CLP 10000 per night.

Does ECO PLAZA Santiago have a pool?

ECO PLAZA Santiago features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does ECO PLAZA Santiago have a spa?

There are no spa services available at this hotel.

How close is ECO PLAZA Santiago to downtown Santiago?

ECO PLAZA Santiago is 1.6 mi away from Santiago.

ECO PLAZA Santiago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 103 reviews
Rating 8 - Good. 35 out of 103 reviews
Rating 6 - Okay. 23 out of 103 reviews
Rating 4 - Poor. 13 out of 103 reviews
Rating 2 - Terrible. 8 out of 103 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay there

Have never been so disappointed. No heating, no hot water, place was dirty. Would really like a refund as we only stayed one night out of seven we paid for. A complete disaster.
Stayed 7 nights in Aug 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

We had 2 rooms. Great location and nice room, comfortable bed, wifi, full kitchen. No air conditioning , so very hot during the day. Rooms do cool down after dark,but that is after 10 pm sunset. Allow time for checking in because this really is an apartment complex with some hotel units, so the desk has to notify hotel people to come down to meet guests. Hotel staff was gracious to allow bag storage until 3pm check in, and after noon checkout. They also can help arrange driver for day trip and airport. Great location and nice neighborhood. Can walk to almost anywhere in 30 minutes maximum. Grocery 2 blocks away. Santa Lucia is 5 minutes walk. Ask about roof access for a spectacular view of the city, also a pool. Will definitely stay here again.

6/10 Okay

Sandy, Eumungerie NSW Australia

Liked: Room comfort
Disliked: Cleanliness

Well positioned for my purposes

The internet was not working for 4 days out of my 7 night stay, room was only serviced 3 times in the 7 nights, the washing machine was missing from the laundry. These were an issue. I don't speak Spanish was very difficult to communicate with any staff at this facility that must have at least 1500 rooms, most medium sized Hotels say of 100 rooms around the world would have somebody that can at least communicate in English.

2/10 Terrible

Yi Ching

Disliked: Cleanliness, property conditions & facilities, room comfort
the room was not very cleaned any very old.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Overall ok

Nice room but horrible when it came to organising check in. My advise is call in before you turn up to make sure your room is ready!!

10/10 Excellent

Anthony, Coogee NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive in great location

We stayed here for 4 nights and loved every minute of it as it was more of an apartment than a hotel. We were so sick of eating on the run during our travels it was great to sit down to a home cooked meal and a bottle of wine. Close to Santa Lucia park, the historic Lastarria district and Santa Lucia markets, (a great place to buy lapis lazuli.) A supermarket metres away and walking distance to so many other places of interest. And it was quite inexpensive without being down market. We would definitely stay here again.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better off staying somewhere else.

As many other reviews say, check-in is a little bit of a challenge. You get to the front desk of the building, but this is an apartment building, not really a hotel. So then you wait for a hotel staff member to come down, you go up to their office, then have to go to your room. Not a big deal, but just slow. Don't expect much information or service from the building's front desk. The room I had needed a lot of work and a major cleaning. The rug on the floor was nasty. Big shag rug that is designed to catch lots of dirt and it was doing a good job. No telling how long it had been since it was last cleaned. There was a small, single extra bed under the staircase leading up to the upper floor with the main bedroom. The white cover on the bed showcased all of the dirt falling off the open stairs - those needed to be cleaned, too. Lots of chipped and peeling paint in the ceiling of the bathroom. Only one bulb and it was rather dim in there. Also, don't stay in this "hotel" if you don't like the heat. There's no air conditioning. Having a kitchen was a nice idea, but it was minimally stocked so cooking was going to be rather difficult without investing money in certain necesities (pots, pans, etc). Just cheaper to eat out. However, the location is great. Lots of really cool neighborhoods nearby and the best stuff Santiago has to offer is within walking distance.

6/10 Okay

Brandon, Austin Texas

Disliked: Staff & service, room comfort

Good value

Good place at a great price

6/10 Okay

Brandon, Austin Texas USA

Liked: Property conditions & facilities
Disliked: Staff & service

For the Budget Traveler that wants a good place h

No complaints. Housekeeping only comes in and changes the sheets every 3 days and they don't clean but overall, it is a good value and I will be back again.

6/10 Okay

Jonathan, Atlanta

Disliked: Staff & service

Great location; Check-in a Hassle

I've stayed in all kinds of properties all over the world, and I have to say that the check-in here was more than a bit convoluted. Since it's a residential apartment building, your first stop with the attendant at the front desk, who makes you wait awkwardly with your bags until a mysterious agent comes to fetch you and take you upstairs to an office in an entirely different tower. I then had to find my room in a third tower. There is little continuity in the process, and you have a sense of disorientation. I will say that everyone involved was pretty polite, at least. The room was great - nice little kitchen, big couch and a comfortable king bed. All good space. The bathroom was fine - great water pressure, especially - but I had a few qualms: the shower head didn't fit into its holder, so it had to be balanced there precariously. The white towels had been washed, but they had lost their brightness, so you had the feeling of using a dirty towel even when you weren't. I'm used to a little inconvenience. It's the price you pay to stay cheap in good neighborhoods, and this was definitely a solid hotel in a really great location in centro with a lot of walkable options. But without language skills and a sense of adventure - or if you're in a hurry - I wouldn't take this one on.

6/10 Okay

Alonso, Fort Lee, New Jersey

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Centrally located

We found the following things wrong with the hotel: No Air Conditioning. Just one fan. No Central Heating. Just one electric heater. Tub does not have a non slipping mat. Maids do not provide service on Sundays.

8/10 Good

james, usa

Liked: Cleanliness, staff & service, room comfort

Good service, great location

Everything was good, some of the furniture could use upgrading, but the apartment overall was incredibly spacious and the views from the balcony superb. Highly recommended.

8/10 Good

Luis, New York, NY

Liked: Cleanliness, property conditions & facilities, room comfort

Apart-Hotel in the Heart of Lastarria

Bang for your buck in the heart of Lastarria, bustling neighborhood in Santiago. The studio was immaculate and fully equipped with state of the art appliances. This is a residential building complex with apart-hotel agencies, you'll have to speak with your agent once you check-in at concierge.

6/10 Okay

Mature couple, Brisbane Australia

Good accommodation but...

Central location, easy access and good security. Towels not provided in bathroom and on follow up the situation was not rectified. Had to purchase towel !! While I would recommend hotel for fellow travellers due to location, it would be wise to check facilities and ensure shortcomings are pointed out to staff.

2/10 Terrible

Yoshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible...

Customer service so poor that the phone number on their website doesn't't even work. Do not stay here. You have been warned.

2/10 Terrible

Dan, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

I saw it in one other review, but thought it was a mistake. We booked and paid for 2 rooms at Lastarria Suites. We were going to be 1 day behind schedule, so we called the hotel. We tried several times, but all of the phone numbers were bad. We finally got the email address and sent them an email telling them of the situation. They gave us a good phone number and we called again to tell them we would be late. They said "no problem, we will wait for your late arrival." When we got in at 1AM from a long flight and cab ride, they told us they gave our rooms away and they could not help us. There was no room for discussion. DO NOT STAY HERE!

10/10 Excellent

Dwayne, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

The hotel is very close to Santa Lucia and Plaza de Armas, and is part of a condominium complex with other renters/owners. The apartment itself was very comfortable and roomy, the kitchen was great. Hotel check was a little confusing, but basically you give your name at the main desk at the entry and they call up to the hotel staff, who come down to get you. Sounds like a hassle, but it really wasn't, and they were very helpful. This is not your typical dedicated hotel, but if you want a comfortable place to stay right in the heart of Santiago it is great. The only down side is the center courtyard gets a bit noisy on saturday night, but we just turned on a fan and were fine.

8/10 Good

Paul

Liked: Property conditions & facilities, room comfort

Value for money apartment.

Central to most locations. Redirected from front desk to the office in another tower, but all very functional in the end.

4/10 Poor

Gee, UK

Disliked: Staff & service, property conditions & facilities, room comfort

not suitable for business travellors

if you are staying for business - then avoid this hotel.Facilities are ok for leisure stays, but if you need reliable internet, room service or other services - stay away

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upscale one bedroom apt with good wifi

Really nice apartment in a good location. Wifi was fast and reliable, kitchen had everything we needed, and the apartment was even cleaned daily like a hotel. Prior to this we stayed at Mela Blu Apts which is the same one bedroom apt type of deal but the wifi never worked and management wasn't great. This place is a lot better. Highly recommended.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar céntrico, agradable, buena vista panoramica.
Stayed 17 nights in Jan 2019

8/10 Good

A, Würzburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Günstige Unterkunft im centrum. Guter Ausgangspunkt für Stadtbesichrigungen . Die Straße vor dem Hotel ist heruntergekommen, dafür ist u Bahn nicht weit weg .
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service

Não gostei

O banheiro estava com cheiro muito ruim, quarto super escuro, sacada suja ...
Stayed 1 night in Sep 2018

4/10 Poor

Andreya, Brasília

Disliked: Staff & service

Decepcionante

Não tem limpeza diária, o chuveiro ou não esquentava ou esquentava ao ponto de não conseguir tomar um banho, os funcionários da recepção são extremamente grosseiros e mau educados, tudo que se é perguntando tem uma má resposta ou eles pedem pra nos informarmos com quem é o responsável pelo aluguel do quarto. As fotos não são iguais ao apartamento foi oferecidos.
Stayed 6 nights in Aug 2018

8/10 Good

encarnacion

Liked: Cleanliness, property conditions & facilities, room comfort

bien dans l'ensemble j'ai passé un super séjour

Séjour de quelques jours appart hotel assez bien propre confortable je suis satisfaite de mon choix il est bien placé pour visiter santiago
Stayed 4 nights in Jul 2018