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Solace Hotel Santiago

4.0 star property
4-star ski hotel near Costanera Center

Choose dates to view prices

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Interior entrance
Property entrance
Lobby lounge
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

View in a map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Place, Costanera Center
    ‪12 min walk‬
  • Place, Palacio de la Moneda
    ‪5 min drive‬
  • Place, San Cristobal Hill
    ‪6 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(90 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite

Premium Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Suite

9.6 out of 10
Exceptional
(29 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santiago

Skiing getaway.Your stay at this Providencia hotel places you within 3 miles (5 km) of Clinica Santa Maria and Santiago Town Square. National History Museum and San Cristobal Hill are also within 3 miles (5 km).

What's nearby

  • Costanera Center - 12 min walk - 0.7 miles
  • Santiago Town Square - 5 min drive - 2.8 miles
  • Palacio de la Moneda - 5 min drive - 3.0 miles
  • San Cristobal Hill - 6 min drive - 1.5 miles
  • Julio Martinez Pradanos National Stadium - 7 min drive - 3.6 miles

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬7 min walk
  • ‪La Bifería - ‬7 min walk
  • ‪Juan Valdez Café - ‬7 min walk
  • ‪La Pizza Nostra - ‬7 min walk
  • ‪Sangucados - ‬8 min walk

About this property

Solace Hotel Santiago

4-star ski hotel near Costanera Center
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, along with 2 coffee shops/cafes. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 coffee shops
  • Manager's reception (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: USD 15 for adults and USD 15 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

How close is Solace Hotel Santiago to the airport?

Solace Hotel Santiago is 13.1 mi (17-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Solace Hotel Santiago?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on Nov 1, 2025 start from $119.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Solace Hotel Santiago have an airport shuttle?

Solace Hotel Santiago offers an airport shuttle 24 hours a day, for a charge of USD 75 per vehicle, roundtrip.

Does Solace Hotel Santiago offer free breakfast?

Free breakfast isn’t provided at Solace Hotel Santiago, but buffet breakfast is offered for a fee of USD 15 for adults and USD 15 for children.

Is there a casino at Solace Hotel Santiago?

No, there is no casino at this hotel.

What time is check-in at Solace Hotel Santiago?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Solace Hotel Santiago?

This hotel offers free self parking.

Does Solace Hotel Santiago have a pool?

Solace Hotel Santiago features a seasonal outdoor pool.

Does Solace Hotel Santiago have a restaurant?

Solace Hotel Santiago is home to Zafferano, which features local and international cuisine and light fare.

Does Solace Hotel Santiago have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Solace Hotel Santiago to downtown Santiago?

Solace Hotel Santiago is 3.6 mi away from Santiago.

Reviews

Solace Hotel Santiago Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 790 out of 1002 reviews
Rating 8 - Good. 148 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

Reviews

8/10 Good

Julianna

Liked: Cleanliness, amenities, property conditions & facilities
Staff was not the nicest but overall great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Juliana

Stayed 7 nights in Jul 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JULIANO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Leroy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I were celebrating our 4th wedding anniversary and we decided to make Solace our stay of choice, the staff was very customer friendly and even though we spoke English they made sure the information provided was clear and precise, a big thank you to our room maid Nicole she made sure our room was properly clean, overall it’s a 5 star rating for us and we would definitely book our stay at SOLACE again it was a great experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Behdad

Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly staff
Stayed 7 nights in Jul 2025

10/10 Excellent

Claudemir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Brad

Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly, Sugar Grove

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in great location by restaurants and stores. The train is nearby. All the main sites we visited didn't take long to walk too. The room was comfortable, spacious, and clean. Staff was extremely helpful and friendly. Great breakfast selection which is included with your stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberly, Sugar Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is located in a great area. There are several restaurants and stores. We walked everywhere and didn't feel it was far from anything. The room was spacious, clean, and comfortable. They provide free water and soda in the room along with breakfast every morning with many options. The staff is friendly and helpful with any questions.
Stayed 1 night in Jul 2025

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

madison

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Muchas gracias una y mil a toda la gente que le he conocido acá. Estoy infinitamente agradecido a Alvaro, Anderson, Axel, Brandon, Carla, Claudia, Diana, Emilio, Felipe y Felipe, Fernanda, Paola, Paz y Paz, Patricio, Roberto, Salvador y Yasna
Stayed 4 nights in Jun 2025

8/10 Good

Angelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, bad internet, restaurant is a no-go

Stay was good, except for the lunch at the root top restaurant (food was not that good) and except for the internet/wifi access (tooooooo slow).
Stayed 8 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

WALTER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Stay at Hotel Solace – With Just a Few Suggestions… We had a truly lovely stay at Hotel Solace in Santiago. The hotel is beautifully decorated, ideally located - close to everything we needed, yet still felt peaceful and tucked away - and the staff was exceptional. Every team member we interacted with was kind, attentive, and went above to make our stay enjoyable. Our room was fantastic. It featured a lovely view, a very comfortable bed, and high-quality linens that made it feel like a true retreat. The only minor issues we noted were in the bathroom: the shower drain cover was loose, and the toilet seat was a bit worn. These are small things that, if addressed, would make the experience even better. We also enjoyed a delicious breakfast on the morning of our arrival. The food was good, especially the eggs made to order, which came out hot and fresh. However, some of the pre-prepared items like sausages and scrambled eggs on the buffet could have been kept warmer. It’s a minor improvement I’d recommend to enhance the meal experience. A standout perk was the Lavazza coffee - available 24/7 in the lobby, and also in your room with a convenient Lavazza K-Cup machine. It was such a treat and truly appreciated by coffee lovers like us! Despite the few suggestions, none of them took away from our overall experience. We would absolutely return to Hotel Solace on our next trip to Santiago and happily recommend it to others looking for a stylish, comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Felipe Bueno

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente local, quarto muito bom. Vista maravilhosa da academia e rooftop.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, atendimento... Super recomendo
Stayed 1 night in Jun 2025

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Staff super friendly, neighborhood is perfect, good breakfast, nice amenities
Stayed 2 nights in Jun 2025

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service
Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great choose

Great hotel with a friendly staff and nice amenities, room is spacious and comfortable enough, fitness room in the top es really good and location is unbeatable
Stayed 4 nights in May 2025

10/10 Excellent

Ho Sik

Stayed 3 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025