2/10 Terrible
Rebecca
Business traveler
Aug 12, 2025
Shady Business
The location was very loud. My sleep was disrupted all night. The grab and go breakfast was just a prepackaged muffin or Nutrigrain bar.
Upon check in the rate was lower than I was quoted. I paused and verified that the reservation and price was correct because it was lower than I expected. The lady checking me in verified that everything was correct and explained that she was able to apply a discount that lowered my price. Upon check out the hotel, without my knowledge, charged my card the full rate. They claimed to have issued a refund for the discounted rate, which at this point hasn’t posted. When I explained to him what had happened he told me that he didn’t believe me, and that I was not eligible for the discount. I told him that felt shady and wasn’t right to change the agreement after the fact. He told me he didn’t care but he was going to collect full payment. I suppose I’ll have to wait and see how this works out.
Rebecca
Stayed 8 nights in Aug 2025




























