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La Quinta Inn & Suites Santa Rosa Sonoma

2.5-star property
111 Commercial Court, Santa Rosa, CA 1-855-201-7819
3.0 out of 5
See all 4 travelocity Reviews

"ALL of the staff here is GREAT but I received EXCELLENT customer service from Marlene, Sonia and Kara they really went above and beyond!!! Victoria " More

By a verified traveler on Thu 27 May 2021

Points Of Interest

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Hotel Description

Santa Rosa guestrooms with free WiFi

In Santa Rosa

Within 2 miles (3 km) of this Santa Rosa hotel, you'll find Luther Burbank Home and Gardens and Railroad Square Historic District. Sonoma County Fairgrounds and California Welcome Center are also within 3 miles (5 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Dry cleaning is provided and the front desk is staffed around-the-clock.

Free WiFi, flat-screen TVs

The 100 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$124* Per night/room Dec 7 - Dec 8

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 5 Max

La Quinta Inn & Suites Santa Rosa Sonoma ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for La Quinta Inn & Suites Santa Rosa Sonoma

Couples (1) Family (2)
5 out of 5
Easy to find

Posted by on Sep 26, 2021

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Comment from Hotel Management

Sep 26, 2021 by Rita B.

Thank you for your great review! We look forward to seeing you again in the future.

1 out of 5
This property is new and felt very clean. However, I was put in a handicap room as the staff said that is Travelocity fault and they could not help me. Also, it was right by the freeway and parking lot and at 4am all the workers staying there starting up cars right by our window and slamming doors was terrible. I barely slept last night and the manager said that’s not our fault it is Travelocity fault and take it up with them. If you stay here make sure to stay on the non parking lot non freeway side, as my experience was terrible and I’m exhausted and they didn’t care.

Posted by on Jul 23, 2021

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Comment from Hotel Management

Jul 23, 2021 by GM

Thank you for providing a honest review from your perspective.

5 out of 5
ALL of the staff here is GREAT but I received EXCELLENT customer service from Marlene, Sonia and Kara they really went above and beyond!!! Victoria

Posted by on May 27, 2021

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Comment from Hotel Management

May 28, 2021 by Guest Service Manager

Thank you for your positive review. Our staff love to hear back from our happy guests. We hope to see you again in future. Again thank you for taking time to share your experience.

1 out of 5
If I could give 0 stars I honestly would. I thought since it was new it would be clean and less headache but I thought wrong. NO PARKING, FOUND A BOXER AND USED SOCK IN MY ROOM AND FOUND A LOT OF HAIR IN THE BATHROOM. Despite me having reservations they had told me that they were fully booked and there was another person who had booked more rooms that had taken my reservation. After 45 min of discussing and figuring out what was going to happen they gave me the room I booked. When we got to the room the door was already open. We thought it was because they just cleaned the room so we left it alone. When we would shower on the bathroom floor there was a bunch of male hair that had not been properly cleaned and it was a lot. And to top things off when we were packing to leave we found boxers and a used sock next to the chair on the floor that had not been cleaned or noticed by housekeeping. Thank God we were in the hotel most of the time only to sleep but I am super disgusted especially with Covid going on it clearly goes to show that they have not taken any of their cleaning precautions seriously !!!! When I went to check out I complained to Jane and she told me she would give me a refund but since I booked with a 3rd party that I had to call them and they would call her and she was aware of the situation and would tell them to issue a refund but when they call she told them to give me a $50 coupon to compensate for everything and she couldn't give a refund

Posted by on Oct 20, 2020

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Comment from Hotel Management

Oct 20, 2020 by GM

Dear Guest, I would first of all like to thank you for taking the time to send us this review. We are very sorry and disappointed in the experience you had while staying with us. There are no excuses for the conditions you experienced and we will do everything moving forward to make sure this does not happen again. We hope at some point in the future you will give us another try so we can provide you with an exceptional stay! Thank you again for taking the time and again our sincere apologies.

About the La Quinta Inn & Suites Santa Rosa Sonoma

Location 111 Commercial Court, Santa Rosa, CA 95407

Property Features

Free breakfast is available daily. WiFi is free in public spaces. La Quinta Inn & Suites Santa Rosa Sonoma also features an outdoor pool, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Santa Rosa hotel is smoke free.

  • 100 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites Santa Rosa Sonoma offers 100 accommodations with coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Quinta Inn Suites by Wyndham Santa Rosa
  • La Quinta Inn & Suites Santa Rosa Sonoma Hotel
  • La Quinta Inn & Suites Santa Rosa Sonoma Santa Rosa
  • La Quinta Inn & Suites Santa Rosa Sonoma Hotel Santa Rosa

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.