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"Beautiful place comfort clean economic i will definitely come back here and will tell my friends about it " More

By a verified traveler on Sun 14 Apr 2019

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Hotel Description

Enjoy the free WiFi at this Santa Rosa hotel

In Santa Rosa

You'll find Empire College and Santa Rosa Junior College within 2 miles (3 km) of this hotel. Charles M. Schulz Museum and Redwood Empire Ice Arena are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 94 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$122* Per night/room Dec 28 - Dec 29

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Santa Rosa North ratings based on 8 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Suites Santa Rosa North

Everyone (3) Family (2)
1 out of 5
Mold was around the inside of the sink. The room stunk like cigarette smoke. The kitchen was so dated and old. Not worth $260 at all. Very disappointed.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Hotel Management

Thank you for your review of your stay. We apologize for the cleanliness issues you encountered and are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention, and we will share your feedback with our housekeeping team for review and action. We will also share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We value your comments and hope you will give us another chance to redeem ourselves. Sincerely, Hotel Management

5 out of 5
Beautiful place comfort clean economic i will definitely come back here and will tell my friends about it

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 15, 2019 by Hotel Management

Thank you for your wonderful review of Extended Stay America. We are thrilled you enjoyed our elegant property and that you liked our affordable rates. We appreciate you recommending us and look forward to welcoming you again soon. Sincerely, Hotel Management

1 out of 5

Pricey dump

No hair dryer in room all flouresent lighting.when returned back to hotel from a wedding, three employees were taking their cigarette break at the front door. Coffee in morning offered only flavored coffee mate for cream. If it was totally inexpensive I would say you get what you pay for, but it was over $240 a night. Only one night thank goodness

Posted by , from dallas on May 21, 2018

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Comment from Hotel Management

May 22, 2018 by Hotel Management

Tracy, thank you for being our guest. We are sorry you experienced so many difficulties during your stay with us, and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. We regret the inconvenience caused and truly hope you will give us another chance to prove that we are committed to providing outstanding service. Sincerely, Hotel Management

1 out of 5

Bad hotel

I was not happy, when I got there the receptionist told me they did not have any non smoking room I pay for a non smoking room so I had no choice other than stay there, he told me if I did not wanted I could go and look for another hotel , it was 9:30pm at night I had to get up early next morning so ofcourse I did not have the time to go out and look for another hotel, bad experience.

Posted by on Apr 25, 2017

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Comment from Hotel Management

Apr 26, 2017 by General Manager

Eddie, please accept our sincere apologies for not providing the room of your choice and even more, for the less than positive experience with our front desk associate. We have customer service training in place for all our staff members, so we regret your disappointment. We have alerted the Front Desk Manager and shared your concerns, so this does not happen again. We hope you will give us another chance to demonstrate the excellent service we strive to provide. Sincerely, General Manager

3 out of 5

Nice for the price, no frills, easy

Pros: Comfy bed, dark room when curtains were drawn, nice and cool on hot summer day. Parking was easy.
Cons: A trashcan out front.
Location: Great location close to Sonoma wine country!
Needed a place to stay for the night that allowed dogs. Wasn't going to be in the room except to sleep. Front desk staff was a little frazzled, but hotel was just fine for our needs. Nice bed and blackout shades so we slept really well.

Posted by on Jun 27, 2016

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5 out of 5

Clean and Comfortable

This hotel is immaculate--the room, the lobby and hallways, and the grounds are all beautifully kept. My room was very comfortable...full size refrigerator, 2-burner stovetop, coffee maker, toaster, microwave, large flat-screen TV, even a water purifier on the kitchen sink. The bed was very comfortable with a generous pile of pillows. Best of all, it was spotless. (I dropped an ice cube under the toe kick in the kitchen, went searching for it...found the ice cube but not a speck of dust.) The lobby is small but adequate, and the exterior is landscaped beautifully, with lots of trees, shade, grassy areas. The manager and staff were warm and welcoming, happy to answer questions and make sure we had everything we needed. I'll definitely stay at this hotel again.

Posted by , from Northern California on May 20, 2013

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4 out of 5

This was a very good place for the money!! This is a place where you don't expect pampering but is in a nice neighborhood and convenient.

Pros: Quiet
Cons: No free Internet
I'd stay here again. It had all I needed. It would've been nice to have continental breakfast though. Convenient to highways, stores, and wineries. The price and quality are good values here.

Posted by , from Columbia, MD, USA on Jul 17, 2012

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1 out of 5

Don't Stay Here!

We booked a NON SMOKING room through travel website. When we got there, they said our reservation came through as SMOKING, even though my copy of the reservation said otherwise. They were out of rooms, and wouldn't move us to a non-smoking room. The customer service related to this issue was horrible, the manager would not do anything to compensate us or make our stay more comforatable. The room smelled disgusting, the bed was hard, and the pillows really had a bad smoke smell. They don't do a great job cleaning either, and don't provide any toiletries. And it was expensive to stay here!!!!

Posted by on Aug 3, 2008

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About the Extended Stay America Suites Santa Rosa North

Location 100 Fountain Grove Pkwy, Santa Rosa, CA 95403

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Santa Rosa North also features coffee/tea in a common area, laundry facilities, and complimentary use of a nearby fitness facility. Free self parking is available. This Santa Rosa hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Built in 2000
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Santa Rosa North offers 94 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Santa Rosa North
  • Extended Stay America Santa Rosa North
  • Extended Stay America Santa Rosa North Hotel
  • Extended Stay America Santa Rosa North Hotel
  • Extended Stay America Santa Rosa North
  • Hotel Extended Stay America Santa Rosa - North Santa Rosa
  • Santa Rosa Extended Stay America Santa Rosa - North Hotel
  • Hotel Extended Stay America Santa Rosa - North
  • Extended Stay America Santa Rosa - North Santa Rosa
  • Extended Stay America Hotel
  • Extended Stay America
  • Extended Stay America Santa Rosa North
  • Extended Stay America Suites Santa Rosa North Hotel
  • Extended Stay America Suites Santa Rosa North Santa Rosa
  • Extended Stay America Suites Santa Rosa North Hotel Santa Rosa

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.