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"The check in experience was delightful...Angelina was so professional, courteous and efficient. The facility was very clean. As advertised, however, ... " More

By a verified traveler on Tue 13 Jul 2021

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Hotel Description

Hotel near Meow Wolf in Santa Fe

Heart of Santa Fe

With a stay at this Southside hotel, you'll be within 2 miles (3 km) of Meow Wolf and 6 miles (10 km) of Santa Fe Railyard. New Mexico State Capitol and Santa Fe Plaza are also within 6 miles (10 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 76 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Nov 2 - Nov 3

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Ramada by Wyndham Santa Fe ratings based on 56 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Santa Fe

Everyone (16) Couples (2) Family (9)
2 out of 5
Unfriendly staff & horrible breakfast selection

Posted by on Oct 20, 2021

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Comment from Hotel Management

Oct 21, 2021 by Alan Musegades, GM

I am sorry we did not live up to your expectations.

2 out of 5
This facility has not aged well. Breakfast was pathetic. The room we wanted was already occupied (!), so got transferred to a room right next to a six-lane super busy road. A hotel parking lot light had burned out and was a flashing strobe light all night long outside the room window. Not recommended.

Posted by , from WESTCLIFFE on Oct 10, 2021

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Comment from Hotel Management

Oct 11, 2021 by Alan Musegades, GM

I am sorry for your stay. I am working on getting the parking lot lights fixed.

2 out of 5
The place is a hot mess!!!

Posted by on Sep 11, 2021

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Comment from Hotel Management

Oct 1, 2021 by Alan Musegades, GM

I am sorry for your poor experience

1 out of 5
No daily housekeeping. Just pastry and drinks at the so-called breakfast buffet. Unfriendly and unhelpful staff. Couldn’t find parking when we came home at night had to park on the street and we have a handicap sticker

Posted by on Aug 19, 2021

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Comment from Hotel Management

Oct 4, 2021 by Alan Musegades, GM

I am sorry that we did not have adequate parking for you.

2 out of 5
Our two night stay at the Santa Fe Ramada was quite disappointing. The price point of this hotel definitely doesnt match the quality of room we were given. I would compare the room we were given to a $50 room found on Colfax Blvd in Denver, Colorado... The Bathroom... The fan, and light fixtures appeared to be ready to fall out of the holes cut for them at any moment. The Kleenex dispenser next to the sink was in the same condition as the lights... shoved in a hole cut in the drywall with gaps around. The tub was squeaky and felt as though the bottom was going to fail at any moment. The towel rack above the toilet appeard to have been folded and crushed at some point in its life, then kinda straightened out and left as is. But hey a folded towel wouldn't slide off onto the floor. The cleanliness of the room apeared to be satisfactory at first glance, but was sub par after exploring. The fridge appeared to have something sticky all over inside and in places one would grab to open it. No daily house keeping... Pool was closed due to Covid? Hampton Inn next door was swimming in theirs! Breakfast was a paper sack with a fruit cup and granola bar... I swear the hallways are tilted... Stained carpet that smelled odd... Not nice! Will never stay at a Ramada when other options are available.

Posted by on Aug 3, 2021

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5 out of 5
Clean room

Posted by on Jul 21, 2021

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4 out of 5
The check in experience was delightful...Angelina was so professional, courteous and efficient. The facility was very clean. As advertised, however, there was no grab n go breakfast. Otherwise, a very nice place to stay.

Posted by on Jul 13, 2021

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4 out of 5
Close to everything

Posted by on Jul 11, 2021

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2 out of 5
The one staff person available did her best but the hotel was in badly need of repair and updating.

Posted by on Jun 14, 2021

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3 out of 5

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 10, 2021 by General Manager

Thank you for staying with us, we appreciate your feedback!

About the Ramada by Wyndham Santa Fe

Location 3450 Cerrillos Rd, Santa Fe, NM 87507

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 16 to June 16:

  • Business center
  • Fitness facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada by Wyndham Santa Fe offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Ramada by Wyndham Santa Fe. Free self parking is available. This Santa Fe hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Santa Fe Depot (8.1 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Ramada by Wyndham Santa Fe offers 76 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Santa Fe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 5:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 20 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Cerrillos
  • Holiday Inn Express Cerrillos Hotel
  • Holiday Inn Express Cerrillos Hotel Santa Fe
  • Holiday Inn Express Santa Fe
  • Holiday Inn Express Santa Fe Cerrillos
  • Santa Fe Holiday Inn Express
  • Holiday Inn Express Cerrillos
  • Holiday Express Cerrillos
  • Hotel Holiday Inn Express Santa Fe Cerrillos Santa Fe
  • Santa Fe Holiday Inn Express Santa Fe Cerrillos Hotel
  • Hotel Holiday Inn Express Santa Fe Cerrillos
  • Holiday Inn Express Santa Fe Cerrillos Santa Fe
  • Ramada Wyndham Santa Fe Hotel
  • Ramada Wyndham Hotel
  • Ramada Wyndham Santa Fe
  • Ramada Wyndham
  • Hotel Ramada by Wyndham Santa Fe Santa Fe
  • Santa Fe Ramada by Wyndham Santa Fe Hotel
  • Hotel Ramada by Wyndham Santa Fe
  • Ramada by Wyndham Santa Fe Santa Fe
  • Holiday Inn Express Santa Fe Cerrillos
  • Ramada by Wyndham Santa Fe Hotel
  • Ramada by Wyndham Santa Fe Santa Fe
  • Ramada by Wyndham Santa Fe Hotel Santa Fe

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.