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4.2 out of 5

"Beautiful experience from start to finish. Huge, comfy rooms with lots of sunlight. Relaxing pool with great service! Take advantage of the shuttle ... " More

By a verified traveler on Sat 23 Jul 2016

Hotel Description

Family-friendly 5-star resort near Santa Fe Opera

Close to airport

You'll be within 6 miles (10 km) of Santa Fe Opera and 9 miles (15 km) of Santa Fe Plaza. Also within 9 miles (15 km) are Loretto Chapel and The Harrell House of Natural Oddities and Bug Museum.

Luxury amenities

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury resort. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the outdoor pool and perks like free WiFi.

Fireplaces, free WiFi

The 65 individually decorated guestrooms offer free WiFi and iPod docks. LCD TVs come with satellite channels, and other amenities include fireplaces and balconies or patios.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$750* Per night/room May 4 - May 5

Room, 1 King Bed, Non Smoking, Mountain View (Casita)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Four Seasons Resort Rancho Encantado Santa Fe ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Seasons Resort Rancho Encantado Santa Fe

Everyone (2)
5 out of 5

Zen retreat

Beautiful experience from start to finish. Huge, comfy rooms with lots of sunlight. Relaxing pool with great service! Take advantage of the shuttle service to town. So convenient!

Posted by on Jul 23, 2016

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Comment from Hotel Management

by Emilio Padilla

Thank you for taking the time to share your thoughts regarding your recent stay with us. We hope to see you back in the near future. Emilio Padilla-Larios Front Office Manager

4 out of 5

Secluded retreat

Lovely private casitas - wood burning patio fireplace was used nightly in our August stay. Room and bath was large and very comfortable. Romantic, dessert exotic, a billion stars and as secluded as you want. Pleasant short drive into Santa Fe for lunch, shopping, live music and dinner at night. All made for a wonderful vacation. We did not use the spa.

Posted by , from Dallas, Tx on Aug 22, 2015

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4 out of 5

Encantado Resort 2.11.11

The resort is in the mountains and was very beautiful and relaxing. I was expecting more for the amount of money I paid. The room was nice but the housekeeping was inconsistent and although the tub was inviting, the drain was broken and not much use. We went to the restaurant for Valentine's Day. The waitor was nothing short of disrepectful and rude. The tab for two people was over $*. The food was delicious but the service made us feel not at all good about the experience.

Posted by on Feb 19, 2011

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5 out of 5

Service, Service Service

The hotel was beautiful, the setting was inspiring but what made us want to take the time to write this review was the unbelievably high level of service. From the moment we arrived, we felt as our every need, our every whim was anticipated and satisfied. Whatever they are doing at Auberge to recruit and train their staff is a business model that every hotel should follow. Jody set us up with just the right dining and activities, hiking, shopping, The Shed is amazing Hans planned our hike at Bandelier and helped us pack a picnic lunch. Cat led me in one of the most enlightening and relaxing yoga sessions I've ever had insisting on picking my mat afterwards but the best was Doug. Doug drove us all over Sante Fe in a Mercedes SUV so we got to know him because he was so warm, friendly and helpful. On our last day, we happened to be incredibly unorganized. I think we felt so comfortable that it was as if we were leaving our stuff like bread crumbs around the resort like Hansel and Gretel. My husband left our shampoo in our room. Doug happily offered to retrieve it for us. Brought it to us as we were eating lunch in a a gift bag. And, I realized halfway to the airport I'd left my phone in the spa. I can't tell you how crucial my phone is to running my business and my family of 5. We called and the people in the spa were having trouble locating it. We called Doug. He went into the spa, found it and fed exed to us. Thank you, Doug. My husband and I have traveled extensively and really value our hotel experience. The Encantado is one of the best we've had

Posted by on Nov 29, 2009

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3 out of 5

Encantado

Stay Summary: Encantado, Santa Fe Final comments: If you are a traveler that spends most of your time off resort property, then the Encantado property should be considered as a great choice. If you are a traveler that expects this property to be in sync with the other Aubreige properties, RELAIS & CHÂTEAUX, Ritz Carlton’s, then I would check out the Inn of the Anasazi, in Santa Fe, or the El Monte Sagrado Living Resort. I would give Encantado a year to mature. Other notes: Outside pool was closed for the summer. Spa steam room was being repaired and retiled. Spa is not staffed up for out of season, so give well over a 48 hour window for your needs. Nice decor, but usually over looking a road or parking lot. Very motelish feeling vs. resort.

Posted by on Nov 18, 2008

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About the Four Seasons Resort Rancho Encantado Santa Fe

Location 198 State Road 592, Santa Fe, NM 87506

Property Features

Four Seasons Resort Rancho Encantado Santa Fe offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this resort measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Four Seasons Resort Rancho Encantado Santa Fe. An airport shuttle (available 24 hours) is available for a fee. This 5-star Santa Fe resort is smoke free.

  • 65 guestrooms or units
  • 2 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Santa Fe Municipal Airport (SAF) (27.7 km / 17.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Four Seasons Resort Rancho Encantado Santa Fe offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and iPod docking stations. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels, DVD players, and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include MP3 docking stations and safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Private balcony or patio
  • Sitting area
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Children's robes
  • Children's slippers
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Terra - Overlooking the garden, this fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Terra Bar - Overlooking the garden, this bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Snowboarding nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 40 per person (approximately)
  • Airport shuttle fee: USD 258 per vehicle (roundtrip)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons Rancho Encantado
  • Four Seasons Rancho Encantado Santa Fe
  • Four Seasons Resort Rancho Encantado
  • Four Seasons Resort Rancho Encantado Santa Fe
  • Encantado Resort Santa Fe
  • Encantado, An Auberge Hotel Santa Fe
  • Encantado Hotel Santa Fe
  • An Auberge Hotel Santa Fe
  • Encantado Hotel Santa Fe
  • Encantado Resort Santa Fe
  • Four Seasons Resort Rancho Encantado Santa Fe Resort
  • Four Seasons Resort Rancho Encantado Santa Fe Santa Fe
  • Four Seasons Resort Rancho Encantado Santa Fe Resort Santa Fe

You should know

  • Four Seasons Resort Rancho Encantado Santa Fe offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.