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The Cliffs Hotel and Spa

3.5-star property
2757 Shell Beach Road, Pismo Beach, CA 1-855-201-7819
3.3 out of 5
See all 15 travelocity Reviews

"Nice place, easy to find after wine tasting, and a great adjoining restaurant. " More

By a verified traveler on Mon 04 Feb 2019

Points Of Interest

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Hotel Description

3.5-star beach hotel with spa

Oceanside stay

With a stay at this Pismo Beach hotel, you'll be steps from The Spa at Dolphin Bay and within a 10-minute walk of Pismo Preserve. Avila Hot Springs and Pirates Cove are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the 24-hour gym and perks like free train station pick-up.

Deluxe Room, 2 Queen Beds, Mountain View (2 Queen Non Ocean View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Mountain View (King Non Ocean View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Cliffs Hotel and Spa ratings based on 15 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Cliffs Hotel and Spa

Everyone (4)
5 out of 5
Nice place, easy to find after wine tasting, and a great adjoining restaurant.

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 4, 2019 by Stephanie

Thank you, Kat ~ so glad you enjoyed your stay with us!

4 out of 5
Pleasant staff, nice hotel with a good restaurant.

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 21, 2019 by Stephanie

Thank you!

5 out of 5
Wonderful location and hotel! My wife loved the free wine tasting in the lobby.

Posted by , from Orange County, CA on Sep 17, 2018

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Comment from Hotel Management

Sep 21, 2018 by Stephanie

Thank you, Ian ~ I am so happy you and your wife enjoyed your stay! Take care, Stephanie

3 out of 5

Nice looking hotel but noisy on first floor

It is important to me that the room is quiet so that I can sleep, so the combination of tile floors and close proximity to the lobby made for a sleepless night. Every sound echoed into the room. Every car that arrived could be heard along with their conversations. On the positive side, we asked to move to another floor for the next night, and they very helpful. It's a beautiful location, but I don't recommend the ground floor. In my opinion, those areas should not be guest rooms.

Posted by , from California on Jun 19, 2016

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5 out of 5

lovely hotel great resturant next door wonderful staff great location

Pros: Close restaurants, Free Internet, Quiet
Cons: many steps to beach
beautiful hotel with stunning views. Many steps to the ocean but little beach a few miles up was very easy to get to and lots of fun. Staff was great and returant next door excellent.

Posted by , from Phx AZ USA on Jul 13, 2012

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4 out of 5

A nice stay

Considering the price and the location and the general ambiance this is a nice stay. My only "complaint" might be that it is a bit noisy around the pool area in the evening and when they show movies but this ends at a fair time.

Posted by on Feb 3, 2011

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1 out of 5

Not Worth the Price

First; the picture displayed of the pool was taken at an angle. Much smaller and older that appeared in the picture. We could not turn on the air conditioning therefore the rooms temperature stayed at 80 degrees for the entire stay. It just happend to be on of the unusually warm days because everyone else was using their fans so since being on the first floor it sounded like we were sleeping next to a generator room. \n\nThe restaurant associated with the hotel next door, also was poorly misrepresented. The from the time we ordered it took 30 minutes before the appetizers arrived then another 25 minutes before dinner was served. The same thing happened at Sunday brunch. The water cups had remanents of the orange juice that was last served in it and the coffee had so much grounds floating at the top that you wondered how the sever couldn't spot it. \n\nFor the price and service, save your money.

Posted by on Apr 17, 2008

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3 out of 5

Wished I had read the reviews...

The reviews on this hotel nailed the issues that we encountered:\n\n- front desk staff not very helpful\n- hot tub jets just bubble; all are broken\n- noisy; ice maker flooded both nights, and they cleaned hallway carpets around 8:30am both mornings\n- room was pretty nice, however, "partial ocean view" did mean to lean over your railing or squint through the trees to see a hint of water\n- self parking was terrible and only one valet appeared to be on duty\n\nOverall, we would consider another hotel next time. This is a good location, but the hotel needs work physically and with the service levels.

Posted by on Feb 25, 2008

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3 out of 5

watch for these guys!

Watch out for the special rates and free nights, get it in writing or you?ll be ??!\nDon?t believe what the reservation agents tell you, get it in writing if you have to stay at this place.\n\nThere are much better hotels in the area with excellent restaurants.\n\nPartially ocean view means: go to your balcony bent over the corner, you may see the ocean.\nThis hotel is a party place for the kids at cal poli, very noisy.\nThe pool is very small and the Jacuzzi disgusting. \nThey have a sauna that dose not work, worst spa that I have ever seen. You like to get a massage and there is no waiting room that you can relax in. \non top of all these, their vallet parking put a nice scratch on my car.\n

Posted by on Aug 28, 2007

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2 out of 5

Noisy Hotel

When we arrived, it was packed with people all over the place - DRUNK! Everyone was out of control and running around the hotel. After an easy check-in, we got to our room where the blinds were off the runner and no longer keeping light out of the room, the bedspread had tons of stains on it, and the furniture looked very worn.\nAlthough the location of the hotel is nice, as well as the staff, the hotel is so noisy! You can hear everything that goes on outside your door. All night we heard people partying and yelling all down the halls, doors slamming, and housekeeping carts creaking by. It was awful and I think I slept about 2 hours all night.\nI don't recommend for a relaxing vacation.

Posted by on Aug 20, 2007

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About the The Cliffs Hotel and Spa

Location 2757 Shell Beach Road, Pismo Beach, CA 93449

Property Features

The Cliffs Hotel and Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A 24-hour fitness center, a sauna, and spa services are also featured at the business-friendly The Cliffs Hotel and Spa. Free valet parking is available. This 3.5-star Pismo Beach hotel is smoke free.

  • 160 guestrooms or units
  • 5 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Train station: Grover Beach Station (9.8 km / 6.1 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free valet parking

Room Amenities

The Cliffs Hotel and Spa offers 160 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Cliffs Hotel and Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.98 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Health club access
  • Fitness center access
  • Airport shuttle
  • Business center/computer access
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Concierge service
  • Self parking
  • Parking
  • Laundry facilities
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately USD 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Cliffs Hotel Pismo Beach
  • Cliffs Hotel
  • Cliffs Hotel Pismo Beach
  • Cliffs Pismo Beach
  • Pismo Beach Cliff Resort
  • Cliffs Resort Pismo Beach
  • Cliffs Resort
  • Cliffs
  • Cliffs Hotel Pismo Beach
  • Cliffs Pismo Beach
  • Cliffs Resort Pismo Beach
  • The Cliffs Resort
  • Pismo Beach Cliff Resort
  • The Cliffs
  • The Cliffs Hotel Spa
  • The Cliffs Hotel and Spa Hotel
  • The Cliffs Hotel and Spa Pismo Beach
  • The Cliffs Hotel and Spa Hotel Pismo Beach

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.