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Hotel Alajuela

3.0 star property
3-star hotel in Carmen

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Photo gallery for Hotel Alajuela

Reception
Exterior
Superior Double Room, 1 Double Bed | 1 bedroom, premium bedding, iron/ironing board, free WiFi
Hallway
Exterior

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Alajuela,, Alajuela, Alajuela Province, 4050
  • Alajuela Cathedral
    ‪2 min walk‬
  • Juan Santamaría Park
    ‪3 min walk‬
  • City Mall
    ‪16 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Alajuela

Carmen stay.With a stay at this Carmen hotel, you'll be steps from Central Park and Juan Santamaría Park. Juan Santamaria Historical Museum and Alajuela Cathedral are also within half a mile (1 km).

What's nearby

  • Alajuela Cathedral - 2 min walk - 0.1 miles
  • Juan Santamaría Park - 3 min walk - 0.2 miles
  • Estadio Alejandro Morera Soto - 11 min walk - 0.6 miles
  • City Mall - 16 min walk - 0.9 miles
  • Ojo de Agua Spa Park - 6 min drive - 3.1 miles

Getting around

  • San Antonio de Belen Station - 17 min drive
  • Juan Santamaria Intl. Airport (SJO) - 7 min drive

Restaurants

  • ‪La Hendija Sabrosa - ‬4 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪La Tortilleria - ‬2 min walk
  • ‪Pastelillos El Carmen - ‬6 min walk

About this property

Hotel Alajuela

3-star hotel in Carmen
Free breakfast is available daily. WiFi is free in public spaces. Hotel Alajuela also features tour/ticket assistance, an ATM, and a microwave in a common area.

This 3-star Alajuela hotel is smoke free.

  • 27 guestrooms or units
  • Full breakfast (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • ATM
  • No smoking on site
  • Microwave in a common area
Hotel Alajuela offers 27 accommodations with complimentary toiletries and ceiling fans. Beds feature premium bedding. 32-inch Smart televisions come with cable channels.

Bathrooms include showers. This Alajuela hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 7:00 PM to 7:00 AM

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch smart TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Hotel Alajuela Hotel
Hotel Alajuela Alajuela
Hotel Alajuela Hotel Alajuela

Frequently asked questions

How close is Hotel Alajuela to the airport?

Hotel Alajuela is 1.8 mi (7-min drive) away from the Juan Santamaria Intl. Airport (SJO) airport, the closest popular airport to the property.

Does Hotel Alajuela have an airport shuttle?

Airport shuttle services are not available at Hotel Alajuela.

Does Hotel Alajuela offer free breakfast?

Hotel Alajuela offers free full breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Hotel Alajuela?

No, there is no casino at this hotel, but Casino Fiesta (5-min drive) and Casino Fiesta (22-min drive) are nearby.

What time is check-in at Hotel Alajuela?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Alajuela?

Free parking is not available at this hotel.

Does Hotel Alajuela have a pool?

Hotel Alajuela does not have a pool.

Does Hotel Alajuela have a spa?

There are no spa services available at this hotel.

How close is Hotel Alajuela to downtown Alajuela?

Hotel Alajuela is 0.1 mi away from Alajuela.

Hotel Alajuela Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 7 out of 33 reviews

6.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Luis H

Liked: Cleanliness, staff & service

Outside noise

It was ok But my room was on the street view and there was a water sewer loose on the corner and every single car make a lot of noise when drive on top of it. Very loud. Can’t let us rest well
Stayed 2 nights in Jan 2025

10/10 Excellent

Kseniia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with a very affordable price, not for demanding clients, still clean, super comfy located and the stuff service is very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

The hotel was absolutely fabulous. The staff was outstanding. And the location was perfect. I certainly recommend this hotel.
Stayed 13 nights in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it because it was clean, had all I need i was well help when I need it the hotel is in a good spot to goo buy stuff the receptionist was educated.i had everything I really felt fantastic I recommend it to everyone!!
Stayed 3 nights in Dec 2024

10/10 Excellent

James

All good
Stayed 1 night in Dec 2024

10/10 Excellent

Ksenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely friendly atmosphere, nice stay, though the room is noisy, because there is a park outside, if you need to sleep well and sensitive to noise, it won't be your option. However, the room is spacious and clean. And you are 1 minute walk from the center. the stuff is super friendly and breakfast is delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Marjorie

Stayed 1 night in Nov 2024

6/10 Okay

Karla

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's the example of "you get what you pay for" It's a very old building and it looks dirty even if it's not. We don't received housekeeping service until the 5th day. The staff were excellent!!
Stayed 6 nights in Oct 2023

6/10 Okay

Gabriela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Hotel muy básico

Hotel muy basico
Stayed 1 night in Sep 2023

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not choose this hotel.
Stayed 1 night in Sep 2023

8/10 Good

Melissa

Traveled with family
Very nice staff with home cooked typical breakfast. Had a very comfy mattress which is rare for local Costa Rican motels. The property is older which makes it more charming than the chain hotels. Support local families instead of big CEO’s and make a positive difference in the communities you stay in!
Stayed 1 night in Sep 2023

6/10 Okay

Suzanne

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Location is great for different food options, easy transport to the airport. Staff were friendly and helpful. Facilities were a bit outdated. Definitely need to bring earplugs as the hotel is near a busy park, other commercial places where dances, music and all that comes out at weird night hours. People with loud radios on the streets, so earplugs are a must if staying in this hotel.
Stayed 2 nights in Jul 2023

6/10 Okay

Alexandre

Liked: Staff & service
Disliked: Room comfort

Hospedagem simple e bom atendimento

Hospedagem razoável e bem simples, mas muito bom atendimento pela equipe do hotel
Stayed 1 night in Jan 2025

6/10 Okay

Seth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Todo bien, con excepción de las plagas en el cuarto
Stayed 3 nights in Jan 2025

2/10 Terrible

Massiel

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No es como se ve en la foto , las camas dan asco , los colchones viejos y sucios , olor desagradable en la habitación , y el baño ni se diga
Stayed 1 night in Jan 2025

4/10 Poor

Guillermo

Disliked: Cleanliness, property conditions & facilities, room comfort
La habitación no era de lo mejor, el clóset se caía a pedazos y la ventana parte de los vidrios no estaban, el ruido que entraba por la noche no dejó dormir. El gallo pinto fue lo mejor
Stayed 2 nights in Jan 2025

8/10 Good

José

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy cómodo por la ubicación
Stayed 1 night in Dec 2024

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien ubicada y la gente es muy coordial.
Stayed 1 night in Dec 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable hotel, a good location
Stayed 2 nights in Dec 2024

2/10 Terrible

Tove

Disliked: Cleanliness, property conditions & facilities
The room was dirty and didn’t feel clean, and it had mould in it
Stayed 1 night in Nov 2024

4/10 Poor

Daniel, Pérez Zeledón, Costa Rica

Disliked: Property conditions & facilities
Hotel viejo y deteriorado. Incómodo porque no tiene parqueo cerca
Stayed 1 night in Nov 2024

10/10 Excellent

Hans-Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Angélica

Disliked: Cleanliness, property conditions & facilities
Cuando llegue en el primer cuarto tenia cucarachas y el suelo estaba sucio. La chica muy amable me cambio de habitación y en esa otra habitación estaba una cucaracha enorme casi del tamaño de mi dedo pulgar. No pude dormir y me quede despierta. También había una gotera en la bañera y prefería no usar la ducha.
Stayed 1 night in Jun 2023

8/10 Good

Rocio

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

No reconocían la reserva

El problema grave fue que al momento de llegar y presentar mi reservación. La señorita de recepción dijo que no tenía registrada esa reserva y después dijo que ella no conocía esa plataforma de hoteles.com , yo desde México pague e hize la reserva ami hija y ella iba adedacansar unas horas para tomar un avión de regreso a México. Después de larga media hora y ya desesperada me llegue a ofrecer para pagar de nuevo oara que la dejara. Pasar a la habitación .. ahí alguien intervino y la reserva apareció y el resto ya fue normal y sin problema .... No le avisaron para que no se le pasará la hora, pero no pasó axtener consecuencias gracias a Dios
Stayed 1 night in Apr 2023

2/10 Terrible

Tito Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023