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Residence Inn by Marriott San Francisco Airport/ San Mateo

3-star property
2000 Winward Way, San Mateo, CA 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 8 Travelocity Reviews

"Refer made a lot of noise when running and we put up with it because we didn't want to change rooms. Dog fee was expensive compared to others (check b ... " More

By a verified traveler on Sun 29 Dec 2019

Points Of Interest

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Hotel Description

3-star hotel near San Mateo County Event Center

Near the airport

Your stay at this Foster City hotel places you within 2 miles (3 km) of Leo J. Ryan Park and Parkside Aquatic Park. Mariners Point Golf Center and Fiesta Meadows Park are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool, a fitness center, and a restaurant. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free full breakfast each morning.

Free Internet, kitchens

The 160 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and sofa beds. Housekeeping is available once per stay.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$96* Per night/room Jan 29 - Jan 30

Loft, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Residence Inn by Marriott San Francisco Airport/ San Mateo ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott San Francisco Airport/ San Mateo

Everyone (4) Couples (1) Family (1)
5 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 4, 2020 by Matthew

Dear Travelocity Traveller, Thank you so very much for that fantastic FIVE out of FIVE! I appreciate the booking, and your time to provide feedback. See you next time, Matthew Reeve - Operations Manager Residence Inn San Mateo

4 out of 5
Refer made a lot of noise when running and we put up with it because we didn't want to change rooms. Dog fee was expensive compared to others (check before making reservations). The floors were not level in several places and may bother people with balance problems. It wasn't unsafe but noticeable.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Front Office Manager

Dear Anonymous, Thank you for taking a few moments to post your review of our property. I do apologize for the noise issues you dealt with, and for the uneven floors. If you would be so kind to contact me, I can determine which room it was that you experienced some issues, and we can try to solve some of those challenges. While it is true, we enjoy accepting furry fellow travellers (harder to find such establishments these days - I know!), it is true we do charge a cleaning fee. This is so that we can professionally steam clean the rooms for the next guests after your stay. These services are a bit pricey, but we feel it is worth it to make all attempts to prevent allergy issues. Thank you again for the review, and for your booking, and despite the challenges, we still earned your four out of five, so I thank you for that kindness. See you next time! Matthew Reeve, Operations Manager - Residence Inn San Mateo

5 out of 5

Posted by on Feb 17, 2019

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Comment from Hotel Management

Apr 1, 2019 by Matthew Reeve, Operations Manager - Residence Inn,

Dear Guest, Thank you so very much for leaving us a great FIVE STAR rating! Please do come again, Matthew Reeve - Operations Manager Residence Inn San Mateo

3 out of 5

Exhausting check-in...

After 6 hr flight we arrived at check-in desk. Asked twice for a "room away from the highway" as one side of complex faces a highway. The desk clerk assured me our room was quiet and away from traffic. Asked again... Away from highway? "Oh absolutely, yes!" Room not only was the closest room to highway (30-40 ft), it smelled terrible! Back to desk where original desk clerk hid in back. New room assigned, very quiet but this one had no sheets on the bed, cleaning supplies on table and had not been cleaned. Third time to front desk FINALLY a clean, quiet room is given. Endurance is the key and lots of walking back and forth to front desk. Final room was great, breakfast was fine, checkout easy. Hang in there to get what you pay for....

Posted by on Mar 1, 2017

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Comment from Hotel Management

Mar 4, 2017 by Ryan

Thank you for telling us of your stay. I will work with our desk staff to make sure they are doing their best to meet guest requests and assign rooms to suit guest needs. I apologize for the problems with check-in and we will do our best going forward to make sure all of our guests have memorable and relaxing stays.

5 out of 5

Nice secluded hotel

Pros: covered above
Cons: nothing
Location: done
This hotel was a surprising oasis in the middle of a metropolis. First it's in a fairly secluded and quiet spot. Second it's laid out like a complex of townhouse condos with paths and gardens all throughout with mature trees all around. The rooms are more like a nice apartment. Unlike most hotels who have gone to something less than continental for a breakfast buffet, this was a complete breakfast bar with attendants making sure it was always properly stocked.

Posted by , from Lincoln, CA on Aug 16, 2015

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Comment from Hotel Management

Aug 26, 2015 by Arturo

Dave, thanks for the great review. Your really have a way with words and I appreciate your taking the time to write such a pleasant review. We look forward to seeing you again in the near future. All the best,

5 out of 5

Great Place with Great Staff and Great Breakfast and very good happy hour

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I have stayed here numerous times in the last 8 years.

Posted by , from Belmont, CA, USA on Dec 19, 2012

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5 out of 5

I loved the San Mateo REsidence Inn!

The staff were extremely helpful and very accommodating. Their friendliness and level of knowledge of the surrounding area made me very comfortable. For every inquiry I had, they provided a wealth of information. The facilty is very clean and is in a fabulous location. Shuttle service was provided by the hotel to the airport and Caltrain station....huge savings! The purpose of our trip was to visit San Francisco. Getting down to the city required planning and utilizing a few different forms of transportion, as there is not direct access. The hotel, however, was wonderful. We had the complimentary breakfast each day and the fajitas and wine one evening. I immensely enjoyed my stay at the Residence Inn San Mateo and highly recommend it to anyone going to that area.

Posted by on Oct 2, 2008

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4 out of 5

Very Happy

This place is in a nice area & is quiet, safe, clean & had everything we needed. The kids said the hot tub was itchy.

Posted by on Nov 19, 2006

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About the Residence Inn by Marriott San Francisco Airport/ San Mateo

Location 2000 Winward Way, San Mateo, CA 94404

Property Features

Residence Inn by Marriott San Francisco Airport/ San Mateo offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. The business-friendly Residence Inn by Marriott San Francisco Airport/ San Mateo also features barbecue grills, a garden, and coffee/tea in a common area. Parking is available for a fee. This 3-star San Mateo hotel is smoke free.

  • 160 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Dining venue
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (15 km / 9.3 mi)
  • Train station: Hayward Park Station (3.6 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott San Francisco Airport/ San Mateo offers 160 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 36-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

  • In-room kitchen
  • Dining room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily. The hotel hosts a free manager's reception on select days.

Residence Inn by Marriott San Francisco Airport/ San Mateo has a restaurant serving breakfast only.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 200.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 200.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Residence Inn San Mateo
  • Residence Inn Marriott Hotel San Mateo
  • Residence Inn Marriott San Mateo
  • Residence Inn San Mateo
  • Residence Inn San Mateo Marriott
  • San Mateo Residence Inn
  • San Mateo Residence Inn Marriott
  • Residence Inn Marriott San Mateo Hotel
  • By Marriott Francisco Mateo
  • Residence Inn by Marriott San Francisco Airport/ San Mateo Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.