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San Antonio Marriott Northwest

3.5-star property
3233 NW Loop 410, San Antonio, TX 1-855-201-7819
4.1 out of 5
Very good!
See all 15 travelocity Reviews

"Beautiful place, matched by their service. One of my favorite stops. " More

By a verified traveler on Tue 14 Jun 2022

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this 3.5-star San Antonio hotel

Near the airport

Within 3 miles (5 km) of this San Antonio hotel, you'll find Methodist Hospital Texsan and Wonderland of the Americas Mall. University of Texas Health and Science Center at San Antonio and UT Health San Antonio are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$112* Per night/room Jul 2 - Jul 3

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Accessible, Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility Accessible, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed with Sofa bed, Accessible, Balcony (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

San Antonio Marriott Northwest ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for San Antonio Marriott Northwest

Everyone (7) Couples (2) Family (7)
5 out of 5
Beautiful place, matched by their service. One of my favorite stops.

Posted by , from Corpus Christi on Jun 14, 2022

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Comment from Hotel Management

Jun 14, 2022 by Anthony Spears - General Manager

Thanks for your kind words. We are thrilled you had a wonderful time and look forward to your next stay.

4 out of 5

Posted by on Jun 10, 2022

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3 out of 5
Asked for more blankets & pillows & never got them. Lots of fees on the final bill that were not in the final bill in my email. Was not expecting. Marriott is usually better than that. Thanks, Desiree

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by Anthony Spears - General Manager

Please accept my apologies for not delivering the extra pillows and blankets. I can assure you it is not the norm. I am not sure what fees you are referring. All costs associated with your room are disclosed when booking your reservation. If you believe there is an error, please contact the hotels accounting department.

4 out of 5
The hotel and staff were great and A . However we did not like the soaps, the coffee was blah, they don’t have breakfast unless you pay extra. They charge you for the wifi. Only one visitor per room gets free wifi so if you have kids w devices be careful that they don’t login because there’s no security to keep someone from logging in w your room number and last name. The pool was nice but we didn’t get a chance to swim because it was packed w people from open to close. Signed into netflix on the TV and couldn’t figure out how to sign out of our acct.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 6, 2021 by Anthony Spears - General Manager

Thank you for staying with us. Yes, our pool is very busy during the weekends as it is one of our main attractions. I hope you spoke to our front desk in regards to logging into WiFi and Netflix.

4 out of 5

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 17, 2021 by Anthony Spears - General Manager

Thank you for staying and for rating your experience. We hope to see you again in the not too distant future!

4 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 5, 2021 by Anthony Spears - General Manager

Thank you for staying with us, we hope to see you again!

4 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 5, 2021 by Anthony Spears - General Manager

Thank you for staying with us, we hope to see you again!

1 out of 5
Checking was at 4pm but we got our rooms at 6pm. It was not like the pictures at all. I didn't feel safe. If you go out to dinner you loose a parking spot. The parking was full and you had to park in the back of the hotel, not good lighting, no security, not safe at all. I had a dirty pamper on top of my car. When I asked for sheets for the pullout sofabed they took an hour to drop it of, apparently there is only 2 people that work in the hotel at night. They were out of pillows. They need to purchase new matters for the sofa beds they are stain, old, and dirty. I will never stay there again.

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 20, 2021 by Anthony Spears - General Manager

Thank you for staying with us at the Marriott Hotel – San Antonio Northwest and for taking time to share your feedback. Good, bad or indifferent, guest feedback is invaluable as it lets us know areas we are doing great in and areas of opportunity. Our goal is to not only meet but also exceed our guest’s expectations and after reading your comments it appears we failed to reach our goal and for this, I am truly sorry. I am not sure what happened during your stay, but what you describe is completely not the norm for our hotel. I am very sorry you didn't experience what our guests rave about! I do hope the next time you are in San Antonio you will give us another chance to demonstrate our commitment to your comfort!

5 out of 5

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 17, 2021 by Anthony Spears - General Manager

Thank you for the 5 of 5 rating and staying with us! We are pleased you enjoyed your stay!

4 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 11, 2020 by Anthony Spears - General Manager

Thank you for staying with us!

About the San Antonio Marriott Northwest

Location 3233 NW Loop 410, San Antonio, TX 78213

Property Features

San Antonio Marriott Northwest offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. There are 9 meeting rooms available. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly San Antonio Marriott Northwest. A roundtrip airport shuttle is free (available on request). Self parking is free. Smoking is allowed in designated areas at this 3.5-star San Antonio hotel.

  • 295 guestrooms or units
  • 11 levels
  • 2 buildings
  • 785 sq m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

San Antonio Marriott Northwest offers 295 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Asado Urban Grill - This brasserie specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

U Bar - This cocktail bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

San Antonio Marriott Northwest offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day
  • 1.25 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Early check-in fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel San Antonio Northwest
  • Marriott San Antonio Northwest
  • San Antonio Northwest Marriott
  • Marriott San Antonio
  • San Antonio Marriott Northwest Hotel San Antonio
  • Marriott San Antonio Northwest Hotel
  • Courtyard San Antonio Six Flags At The Rim Hotel San Antonio
  • Marriott San Antonio Northwest
  • San Antonio Marriott Northwest
  • San Antonio Marriott Northwest Hotel
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  • San Antonio Marriott Northwest Hotel San Antonio
  • San Antonio Marriott Northwest Hotel
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  • San Antonio Marriott Northwest Hotel San Antonio

You should know

  • Pool access available from 6:00 AM to 10:00 AM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.