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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Hotel perfectly located for exploring San Antonio

Choose dates to view prices

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Lobby
Exterior
Fitness facility
Desk, laptop workspace, blackout drapes, soundproofing
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4639 Rittiman Road, San Antonio, TX, 78218
  • Place, James Park
    ‪15 min walk‬
  • Place, Joint Base San Antonio
    ‪2 min drive‬
  • Place, River Walk
    ‪9 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 306 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 342 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

San Antonio

Heart of San Antonio.Your stay at this Park Village hotel places you within 3 miles (5 km) of Joint Base San Antonio and Brooke Army Medical Center. San Antonio Zoo and Aquarium and San Antonio River are also within 6 miles (10 km).

What's nearby

  • James Park - 15 min walk - 0.8 miles
  • Joint Base San Antonio - 2 min drive - 1.4 miles
  • River Walk - 9 min drive - 8.6 miles
  • Lackland Air Force Base - 19 min drive - 20.5 miles
  • Six Flags Fiesta Texas - 25 min drive - 25.2 miles

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Burger Boy - ‬3 min drive
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Whataburger - ‬2 min walk
  • ‪Dairy Queen - ‬5 min drive
  • ‪Church's Texas Chicken - ‬2 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel perfectly located for exploring San Antonio
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 54 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers 54 accommodations with coffee/tea makers and hair dryers. 42-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and in-room massages can be requested.

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  • Breakfast included
  • Parking included
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3.5 out of 5, Good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

How close is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center to the airport?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is 8 mi (11-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

As of Feb 22, 2026, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on Feb 25, 2026 start from $72.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have an airport shuttle?

Airport shuttle services are not available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offer free breakfast?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers free self-serve breakfast every day from 5:00 AM to 9:00 AM.

Is there a casino at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, there is no casino at this hotel.

What time is check-in at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

This hotel offers free self parking.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center features an outdoor pool.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a spa?

There are no spa services available at this hotel.

How close is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center to downtown San Antonio?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is 7 mi away from San Antonio.

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 759 reviews
Rating 8 - Good. 201 out of 759 reviews
Rating 6 - Okay. 141 out of 759 reviews
Rating 4 - Poor. 62 out of 759 reviews
Rating 2 - Terrible. 82 out of 759 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Tayler

Stayed 2 nights in Nov 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Nov 2025

6/10 Okay

Armeythea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room clean but bed hard towels are old
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good Had gone to dinner forgot something by the trailer made a phone and "J" was able to get and from outside and return to me safely thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ermelinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, affordable and good service
Stayed 1 night in Nov 2025

6/10 Okay

Adrian Molina

Traveled with family
Liked: Property conditions & facilities
Our room wasn't clean, had to ask for fresh towels. Other than that bed was comfy and quiet room.
Stayed 2 nights in Oct 2025

2/10 Terrible

mark

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't realize by the photos that this hotel is located on a dangerous side of town. I got there and realized before even pulling in the parking lot. I decided IM NOT GOING TO BRING MY FAMILY INTO THIS PLACE. So I spoke to the staff and they told me I couldn't get a refund for either of the two nights. I spoke to expedia and the said they can't do anything without the hotel management approval. I left, paid for another hotel across town, and came back the next day to speak to the manager. He said he could refund one night only. So I got that worked out after a long time on the phone with Expedia. The short answer is if you don't care about your safety then come here. But if you want to protect your family, keep looking.
Stayed 2 nights in Oct 2025

6/10 Okay

RAUL

Stayed 1 night in Oct 2025

2/10 Terrible

Leslie J

Disliked: Property conditions & facilities
Exit door panic bar/latch was broken. Instead of fixing, door was locked, not allowing emergency exit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Brushed
Stayed 2 nights in Oct 2025

4/10 Poor

Denise

Stayed 1 night in Oct 2025

10/10 Excellent

Melecio

Stayed 1 night in Oct 2025

10/10 Excellent

Abraham

Stayed 2 nights in Sep 2025

6/10 Okay

Kyleigh

Disliked: Cleanliness
Overall could’ve been better but wasn’t the worst for the price. There were stains and things broken or missing or damaged around the room when I got it which was concerning and the elevator stopped working to get up to my floor. Bed was comfortable and looked clean and the place was decently quiet.
Stayed 4 nights in Oct 2025

8/10 Good

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Zack

Stayed 3 nights in Sep 2025

8/10 Good

Shannah, Austin

Stayed 7 nights in Sep 2025

4/10 Poor

Mercedez

Traveled with group
Disliked: Cleanliness
There were ants in our room,
Stayed 2 nights in Sep 2025

10/10 Excellent

Jovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lewis

Stayed 1 night in Sep 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Gabriel

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator sounded like it was going to fall apart, part of the flooring in the elevator was as missing. The bed wasn’t clean. The area around it had a lot of sketchy activity. We checked out after the first night and went to another hotel.
Stayed 2 nights in Sep 2025