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4.2 out of 5

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By a verified traveler on Sun 14 Feb 2021

Hotel Description

4-star hotel near Saint John Regional Hospital

Heart of Saint John

At this hotel, you'll be steps from Lord Beaverbrook Rink and within a 10-minute walk of Fort Howe. Harbour Station and New Brunswick Museum are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free Internet, refrigerators

Boasting comforts like premium bedding and pillow menus, the 94 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$82* Per night/room Jun 18 - Jun 19

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Saint John Harbour Side, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express Saint John Harbour Side, an IHG Hotel

Everyone (4) Family (1)
4 out of 5

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 16, 2021 by Brian

Thank you for your review. We hope to welcome you back again soon.

5 out of 5

Posted by on Sep 23, 2019

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5 out of 5
Good experience . Central to places of interest. Very easy to get too from the highway.

Posted by on Aug 18, 2019

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5 out of 5
Very nice but don't push your luck on this survey. I don't like surveys that tell me I have to say more. Don't beg.

Posted by on Jun 9, 2018

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4 out of 5

Very pleasant stop

Pros: Clean place and nice staff.
Everything was very nice. Rooms, staff, breakfast and view.

Posted by , from Manassas, VA on Aug 30, 2015

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4 out of 5

Pleasant Despite Some Inconveniences

I stayed in the hotel during the recent Skate Canada (figure skating event). Hotel rooms across the city were sparce so I chose this hotel out of necessity than anything else. However, the staff was great and my stay was nice. However, there are some issues. They had water issues one day, but to their credit, they fixed it as soon as they could and provided free bottled water to residents. The gym was good (although it took awhile to figure out how to turn on the treadmill), free breakfast was fine, and wifi was excellent. I had issues with my tv. Any channel which had HD (a lot of them had it) just did not work. Although close to the Downtown, you have to walk along the Harbour Path, which is nice during the day but very creepy at night. And you have to cut through ripped torn fences to get to the hotel. Don't go alone.

Posted by , from BC on Oct 30, 2013

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2 out of 5
I just stayed at this hotel this past weekend. When we entered the room, we notices that the carpet outside the bathroom was wet and there was a smell ( thought the smell was normal lol ) , told the guy at the front desk and he just said they must've cleaned the carpet. Didn't understand why it was only wet in front of the bathroom ?? Next day we left for Taekwondo tournament and when we got back at around 2pm, our door wasn't closed so anyone could've gone in our room and stole something. Then there was the smell, it was worst than ever... it smelled like human waste ...Not very impresses, I go downstairs and the same guy was working and when I tell him this, he asked me what I wanted to do..as this has never happened to me before I said I don't know so he says all I can do is put you in another room so this is what I did.... not very impressed with my stay!!!!

Posted by , from Atholville, NB, Canada on Oct 28, 2013

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4 out of 5

Nice

Pros: Free breakfast, Free Internet, Quiet, iron and laundry, washing machines with coins, very clean, mouthwash shoeshine towel & makeup remover @ bath, swimming pool
Cons: the heating system was noisy and old, the view from the room was the highway
The room was very nice and clean. The hotel is no far from the center and has its own free parking. The breakfast was average, however they had very good pancakes. It was nice to be received with the newspaper and a couple of chocolates in the room, it's a small detail that always makes my day. There's a McDonalds at the corner but we had to go out with the car to find good restaurants.

Posted by , from Montreal, QC, Canada on Apr 13, 2012

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4 out of 5

Always enjoy staying here.

Pros: Free breakfast, Quiet
Cons: Poor breakfast
Always enjoy staying here, and access to the hotel from the highway is excellent. Ease of parking is also appreciated. Man behind the counter always friendly and welcoming. Our only complaint with the hotel is that it's overpriced, and the lack of food available on site. One has to get in the car after arriving and go somewhere to seek dinner. How wonderful it would be to be within walking distance to something, anything where there is food. Or maybe some coupons for local places??? Breakfast is just so- so. Would love more fresh fruit and better choices for everything else. But this is true of almost all H.I. Expresses. Not much to choose from...especially since I am allergic to eggs. Rooms are comfy and we are glad the elevator got fixed. However, it reeks of chlorine from the pool. I absolutely will stay there in the future, but would love to see better breakfasts.

Posted by , from Vermont on Feb 16, 2011

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5 out of 5

Very Nice Hotel

We stayed here Nov 2008. The rooms are very nice and very well kept. The staff was very pleasant and we had absolutely no problems. Breakfast here was Amazing!!! Hot and cold breakfast including omlettes, toast, cereal, etc etc... Also free parking! Will definetly be staying here again.

Posted by on Nov 24, 2008

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About the Holiday Inn Express Saint John Harbour Side, an IHG Hotel

Location 400 Main Street, Saint John, NB E2K4N5

Property Features

Holiday Inn Express Saint John Harbour Side, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available daily. Event space at this hotel measures 3390 square feet (305 square meters). The business-friendly Holiday Inn Express Saint John Harbour Side, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 4-star Saint John hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 7 levels
  • 3390 sq ft of conference space
  • 305 sq m of conference space
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Saint John, NB (YSJ) (24.7 km / 15.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Saint John Harbour Side, an IHG Hotel offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Pets allowed (no fees)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Harbour Side
  • Holiday Inn Express Harbour Side Hotel
  • Holiday Inn Express Harbour Side Hotel Saint John
  • Holiday Inn Express Saint John Harbour Side
  • Holiday Inn Express Saint John Harbour Side Hotel
  • Inn Express Harbour Side
  • Holiday Inn Express Saint John Harbour Side
  • Holiday Inn Express Saint John Harbour Side, an IHG Hotel Hotel

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has received its official star rating from Canada Select.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.