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"Very friendly and helpful receptionist " More

By a verified traveler on Tue 31 Oct 2023

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Hotel Description

Hotel near Discovery Park in Sacramento

Close to airport

Within 6 miles (10 km) of this Sacramento hotel, you'll find Discovery Park and River Walk Park. Golden 1 Center and Sacramento Convention Center are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A computer station and a safe deposit box are also provided.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$67* Per night/room Mar 26 - Mar 27

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

SureStay by Best Western Sacramento South Natomas ratings based on 28 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for SureStay by Best Western Sacramento South Natomas

Everyone (16) Couples (1) Family (11)
5 out of 5
Very friendly and helpful receptionist

Posted by on Oct 31, 2023

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Comment from Hotel Management

Oct 31, 2023 by Customer Care Team

Hi George, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our receptionist's helpful and friendly services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We prevail to provide services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Super 8 Sacramento with the finest of our facilities and resources!Best Regards, Super 8 SacramentoCustomer Care Team

5 out of 5

Posted by on Mar 1, 2023

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Comment from Hotel Management

Mar 21, 2023 by AGM

Hello Josellyn, Thank you for taking the time to share your experience here at the Super 8 Sacramento Airport. We are pleased you enjoyed your stay and hope to serve you again in the near future. Best Wishes !

2 out of 5
Stunk of pot smoke in hallways

Posted by , from COTTONWOOD on Sep 18, 2022

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Comment from Hotel Management

Sep 18, 2022 by Management

Thank you for your feedback!

3 out of 5
After staying in Calhoun GA at a Fairfield Marriott hotel for less money, the Super 8 seemed old. Will probably book at the Fairfield in the future.

Posted by on Sep 12, 2022

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1 out of 5
This place is dirty and very noisy!!!

Posted by on Jun 20, 2022

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Comment from Hotel Management

Jun 23, 2022 by Management

Thank you for your feedback

1 out of 5
cloce to the airport

Posted by on Aug 26, 2021

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Comment from Hotel Management

Aug 31, 2021 by Guest Experience Team

Dear Guest, Thank you for your valuable feedback. While we're glad that you liked the location, we're disappointed to learn that it was the solitary positive aspect of your entire stay. We're concerned after knowing that your stay with us did not match up to the quality that we strive to offer at all times. If you can, please let us know about the improvements which you feel could be introduced to enhance the overall guest experience at our property. We're already working on a few areas with the onset of 2021 and we would really like to know your perspective. On that note, we apologize once more for all our shortcomings and we request you to give us another chance to rectify our errors! Best Regards, Super 8 Sacramento Customer Care Team

4 out of 5
The room had the bare minimum: a phone and a tv. The walls were not very clean. The bathroom door drug across the floor once you are able to open the door from the tight jamb problem. The bed was very comfortable and the room was quiet. The front desk people are very nice.

Posted by on Aug 11, 2021

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Comment from Hotel Management

Aug 12, 2021 by Super 8 Guest Experience Team

Dear Guest, thank you for taking the time to let us know about your experience. We appreciate the feedback. We will be addressing the issues you mentioned but we are glad to hear it didn't detract from experience too much.

4 out of 5
Clean & quiet

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 4, 2021 by Finn

Thank you for taking the time to share your experience regarding your recent stay! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. There is always room for improvement, and taking a cue from your feedback, we will surely work hard to enhance the overall guest experience at our hotel. We thank you for choosing us and we hope that your next trip is just around the corner! Best Regards, Super 8 Sacramento Customer Care Team

1 out of 5
Place was dirty and unkept. Room looked like it was just thrown together. NO air conditioning. 104 degrees outside and it was horrible. Please looked like a trap house with the drug deals going on in the parking lot. Staff was not helpful or even very nice. I will never go there again and will tell anyone that it was horrible.

Posted by on Aug 19, 2020

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Comment from Hotel Management

Oct 24, 2020 by Finn

We are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

1 out of 5
I’m surprised by the good reviews this place got. The lady at the front desk was friendly enough but the first room she put us in smelled like smoke, had cigarette burns on the bed covers and one of the beds felt like it had a piece of wood for the mattress. They moved us to a different room which was only slightly better. It still had a bad odor and the beds were not comfortable. This hotel is run down and overpriced for what you get. We would not stay here again.

Posted by , from Phoenix on Mar 14, 2020

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Comment from Hotel Management

Mar 24, 2020 by Customer Care Team

Hi Sarah, Thank you for sharing your genuine concerns with us. Whilst we are glad that our personnel could leave a positive impression on you, we apologize for the smell that brought you inconvenience. We are sorry to hear that you did not really enjoy your experience with us. We will definitely look into these aspects and strive hard to do some better work there. We request you to give us another chance to rectify our errors and host you successfully in the future! Best Regards, Super 8 Sacramento Customer Care Team

About the Super 8 by Wyndham Sacramento Airport

Location 2654 El Centro Road, Sacramento, CA 95833

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly SureStay by Best Western Sacramento South Natomas also features a vending machine, a front-desk safe, and an elevator. Free self parking is available. This Sacramento hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Sacramento Valley Station (8 km / 5 mi)
  • Parking: Free self parking

Room Amenities

SureStay by Best Western Sacramento South Natomas offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Hotel Sacramento Airport
  • Super 8 Sacramento Airport
  • Super 8 Sacramento Airport Hotel
  • Super 8 Wyndham Sacramento North Hotel
  • Super 8 Wyndham Sacramento North
  • Super 8 Wyndham Sacramento
  • Surestay By Sacramento Natomas
  • Super 8 by Wyndham Sacramento North
  • Super 8 by Wyndham Sacramento Airport
  • SureStay by Best Western Sacramento South Natomas Hotel
  • SureStay by Best Western Sacramento South Natomas Sacramento

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.