4.3 out of 5

"Walked into Old Sacramento for Dinner, very pleasant evening " More

By a verified traveler on Wed 13 Dec 2017

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Hotel Description

At Embassy Suites Sacramento - Riverfront Promenade you'll be within a 20-minute stroll of popular places like Golden1Center and California State Capitol. Highlights at this hotel include 3 restaurants, an indoor swimming pool, and free cooked-to-order breakfast.

You can enjoy flat-screen TVs with cable channels, and all 242 rooms feature MP3 docks, sofa beds, and living rooms. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. WiFi, wired Internet, and coffee/tea makers are also available.

The restaurant, Tower Bridge Bistro, is open for lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center, spa tub, and pool loungers. 8000 square feet (743 square meters) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Other amenities include a free manager's reception, WiFi in public areas, and a coffee shop/café. Free breakfast is available daily between 6 AM and 9:30 AM. There's also the convenience of valet parking.

Within a 15-minute drive of this 3.5-star Sacramento hotel, attractions include Sacramento Zoo and Fort Sutter State Historical Park.

Suite, Two Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$159 per night

Two double suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Riverview Two Double Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

King suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Riverview Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Concierge Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Sacramento - Riverfront Promenade ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Great Spot, Great Location

Pros: Everything
Cons: Nothing
Location: Great Restaurants
Walked into Old Sacramento for Dinner, very pleasant evening

Posted by on Dec 13, 2017

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5 out of 5

Nice hotel to the river

Hotel was very nice from the morning breakfast to clean rooms excellent service from staff.

Posted by on Aug 20, 2016

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5 out of 5
hotel was clean and workers were very friendly. I think some of the furniture might need to be updated soon but aside from that it was great..

Posted by on Nov 2, 2015

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3 out of 5

Nice hotel, just don't use the bellhop service

Asked the front desk three times (while waiting for almost 15 minutes) to call someone to the bellhop desk to pick up a bag I had left. When someone did arrive it seemed like I had inconvenienced them.

Posted by , from Sacramento, CA on Jul 30, 2015

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3 out of 5

Room "unprepared" for our family of 4

Pros: Hotel exactly what we expected; we've stayed at many ES before. This was a very nice facility. Room was exactly what we reserved at a great price
Cons: See above.
Location: Capital Edge Paint Ball is 23 mins away. We were her for this tournament.
BIG PROBLEM for us, however. It was known at the time of reservation AND at check in that we had 4 of us staying & the sofa sleeper would be in use. It was night time when we checked in. When we walked in the room with the bell hop, it didn't have 4 towels, 2 sleeper pillows, & enough blankets (one "foam" blanket isn't enough). Fine, but this is the moment when service REALLY MATTERS. 1st, bell hop - without being asked - should automatically check closets for sufficient bed linens & towels. 2nd, they arrange for it to be delivered & when. If housekeeping is closed (which is was; I rec'd voicemail) they get it themselves. This did not happen. I called the front desk. "It's the kids bedtime. Yes, we have that delivered." About 30-40 mins later I call again. Same response to my more specific request "It's taken too long & the kids are late to bed & we have a sports tournament tomorrow. please have it delivered now please." It never came!! We had to downstairs to the front desk & they said they had no idea but they were the only two people there & they took my phone calls and the STILL didn't get it!!! We had to wait still longer in our room. It's almost 11pm by this point. I get that the hotel is down to a skeleton crew in the late evening but there's no excuse for this. None.

Posted by , from Santa Rosa CA on Mar 27, 2015

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5 out of 5

I slept on the pull out bed that was not nearly as comfortable as the regular beds. The regular beds are very comfortable.

Pros: Free breakfast, Close restaurants, Quiet
Everyone was so helpful and caring from the monent we arived and turned over our keys to the valet until we waved good-bye the 2 days later. Upon leaving the room, one of the nurses stated that she will stay here when ever she has another seminar at UC Davis and all of us agreed.

Posted by , from Redding,CA on Mar 12, 2013

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4 out of 5

Close to old downtown

Pros: Free breakfast, Close restaurants
Expensive, but heck, we were in the old downtown area. The room was kind of stuffy. The ceiling fan helped. The air con seemed old. Didn't bother with the free cocktails, too crowded. Full breakfast was great!

Posted by , from Aliso Viejo, CA, USA on Sep 8, 2012

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5 out of 5

Friendly Staff. Great Breakfast. *We did have to pay 25.00 for vallet parking. (No other parking available on site). Overall very good hotel.

Pros: Free breakfast, Free Internet, Quiet
Cons: no free parking nearby
Very roomy. Friendly Staff. Great Breakfast. *We did have to pay 25.00 for vallet parking. (No other parking available on site). Overall very good hotel.

Posted by , from Northern CA. on Aug 30, 2012

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5 out of 5

Loved it!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I have stayed here several times and each time I have enjoyed it immensely. Service, staff and room were wonerful each time.

Posted by on May 17, 2012

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4 out of 5

Nice hotel, good location

Pros: Close restaurants, Quiet
Great location in Sacramento. Walk to all shops and restaurants.Very comfortable bed, large room and bathroom. Staff at the restaurant and bar not very attentive at all. Overall good hotel.

Posted by , from Los Angeles, Ca on May 2, 2012

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About the Embassy Suites Sacramento - Riverfront Promenade

Location 100 Capitol Mall, Sacramento, CA 95814

Property Features

Embassy Suites Sacramento - Riverfront Promenade offers its guests an indoor pool, a spa tub, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Sacramento - Riverfront Promenade. Parking is available for a fee.

  • 1 building
  • 242 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 16 conference rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 2002
  • Cooked-to-order breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Separate living room
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sacramento, CA (SMF-Sacramento Intl.) (18.7 km / 11.6 mi)
  • Train station: Sacramento Station (1.1 km / 0.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites Sacramento - Riverfront Promenade offers 242 air-conditioned accommodations with MP3 docking stations and safes. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Sacramento hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Tower Bridge Bistro - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Marketplace Cafe - This café serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Embassy Suites Sacramento - Riverfront Promenade has an indoor pool and spa tub and offers fitness equipment.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Kayaking nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 24 per day
  • Valet parking fee: USD 30 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Promenade Sacramento
  • Embassy Suites Riverfront
  • Embassy Suites Riverfront Promenade
  • Embassy Suites Riverfront Promenade Hotel
  • Embassy Suites Riverfront Promenade Hotel Sacramento
  • Embassy Suites Riverfront Sacramento
  • Embassy Suites Sacramento
  • Embassy Suites Sacramento Riverfront
  • Embassy Suites Sacramento Riverfront Promenade
  • Sacramento Embassy Suites
  • Embassy Suites Hotel Sacramento
  • Embassy Suites Sacramento Riverfront Promenade Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.