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4.5 out of 5

"Everything was great. Staff was so friendly and helpful. " More

By a verified traveler on Sun 21 Jun 2020

Hotel Description

3.5-star hotel near Golden1Center

On river

Within a 15-minute walk of this Central Sacramento hotel, you'll find Golden1Center and K Street Mall. California State Capitol and Sacramento Convention Center are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Enjoy the fitness center and free daily breakfast.

Comfy beds, WiFi

The 242 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and MP3 docks.

Suite, 1 King Bed, Accessible, Bathtub (2 Room Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible (2 Room Suite, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed, Accessible, Bathtub (2 Room Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Double Beds, Accessible (2 Room Suite, Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (2 Room Suite, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (2 Room Suite, Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Sacramento - Riverfront Promenade ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Sacramento - Riverfront Promenade

Everyone (12) Couples (3) Family (7)
5 out of 5
Everything was great. Staff was so friendly and helpful.

Posted by , from Sacramento on Jun 21, 2020

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2 out of 5
Booked a room with King bed and view. Got great report about the restaurant. Got to the hotel and went to our room and it was 2 beds. Called front desk and they told them they gave us the wrong they said they didn’t have a king available, their restaurant wasn’t ope and no room service. Breakfast we were told was from 7:30-10:30 , got there at 9:40 and another person told us that it end at 9:30 which forced us to eat out elsewhere. Sounds like the staff isn’t well informed. Disappointed to say the least. Valet service and housekeeping were the friendliest. The girl that checked us in said the manager couldn’t give us a better rate because we booked through a third party. The difference between the third party and going through them was $6. His situation wasn’t handled as professionally as I had hoped. We could have stayed anywhere however we chose Embassy.

Posted by , from Sacramento on Jun 7, 2020

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5 out of 5

Posted by on Jun 4, 2020

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5 out of 5

Posted by on Mar 16, 2020

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5 out of 5
Close to downtown/Golden 1 arena. Breakfast was crowded.

Posted by on Dec 29, 2019

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5 out of 5
Great family atmosphere. Staff was exceptional! The breakfast was great too!

Posted by on Dec 14, 2019

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2 out of 5
I was not able to stay at the hotel. I thought I could just pay cash at check in but was told I had to put it on a card then pay cash at check out. I had a debit card but it said it was declined. I usually just pay cash because I don’t have much left after bills. So my 10 year old daughter and I continued driving another 3hr after we already drove 2hr. I was disappointed because The way I understood I would be able to pay cash at check in.

Posted by on Nov 30, 2019

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5 out of 5

Posted by on Aug 17, 2019

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5 out of 5
The hotel room cable channels needed Cinemax, BET, showtime. The movies were way too expensive to order for only two people. The refrigerator wasn’t stocked. Hygiene in the restroom wasn’t enough.

Posted by on Aug 4, 2019

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3 out of 5
First and foremost, the staff is unfailingly accommodating, friendly and helpful. Due to the staff, and even though it is a big hotel, it feels homey. Our suite (806) had a lovely view of the river and the tower bridge. The location of the hotel is ideal with Old Town and the Crocker Museum just minutes away on foot. The Riverwalk is really lovely. If these were my only considerations, my review would have been excellent. The drawbacks are the extra charges for wi-fi (two different levels of fees). Charges for wi-fi are very off-putting and chintzy. The pools are chlorinated. Chlorine is, of course, toxic, so we were surprised by this. The pool room is inordinately hot and steamy, with the oppressive smell of chlorine. Fresh and cool air circulation is badly needed. I booked this hotel because I wanted to use the pool, but I never got in it due to the chlorine. The fitness center is really limited in terms of work-out machines, and often smells like some sort of chemical (perhaps the wipe-down cleanser). It needs more fresh-air circulation. Again, these amenities are very important to me, so my overall rating is simply okay.

Posted by on Jun 8, 2019

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About the Embassy Suites by Hilton Sacramento - Riverfront Promenade

Location 100 Capitol Mall, Sacramento, CA 95814

Renovations + Closures

The following facilities or services will be unavailable from September 29 2020 to March 1 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Spa tub
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites by Hilton Sacramento - Riverfront Promenade offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Sacramento - Riverfront Promenade. Parking is available for a fee. This 3.5-star Sacramento hotel is smoke free.

  • 1 building
  • 242 guestrooms or units
  • 8 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 2002
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sacramento Intl. Airport (SMF) (18 km / 11.2 mi)
  • Train station: Sacramento Valley Station (0.9 km / 0.6 mi)
  • Metro station: 7th & Capitol Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Sacramento - Riverfront Promenade offers 242 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Sacramento hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast daily from 6 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Sacramento - Riverfront Promenade has a restaurant on site.

Marketplace Cafe - This café serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.99 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 24 per day
  • Valet parking fee: USD 35 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Promenade Sacramento
  • Embassy Suites Riverfront
  • Embassy Suites Riverfront Promenade
  • Embassy Suites Riverfront Promenade Hotel
  • Embassy Suites Riverfront Promenade Hotel Sacramento
  • Embassy Suites Riverfront Sacramento
  • Embassy Suites Sacramento
  • Embassy Suites Sacramento Riverfront
  • Embassy Suites Sacramento Riverfront Promenade
  • Sacramento Embassy Suites
  • Embassy Suites Hotel Sacramento
  • Embassy Suites Sacramento Riverfront Promenade Hotel
  • Embassy Suites Hilton Sacramento Riverfront Promenade Hotel
  • Embassy Suites Hilton Riverfront Promenade Hotel
  • Embassy Suites Hilton Sacramento Riverfront Promenade
  • Embassy Suites Hilton Riverfront Promenade
  • Embassy Suites Hotel Sacramento
  • Sacramento Embassy Suites
  • Embassy Suites Hilton Riverfr
  • Embassy Suites by Hilton Sacramento - Riverfront Promenade Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.