6/10 Okay
Kathryn J
Sep 12, 2025
Liked: Cleanliness, room comfort
Impersonal but clean… basic
It was startling to find no hotel personnel at the desk and the instructions posted to check in with a Virtual Assistant in a kiosk. Located the kiosk but had to finally wave my arms to catch the attention of the Virtual Asistant who was obviously in a remote location. He was brusque in his request for my ID that had to be placed face down the kiosk screen and scanned. Eventually, I was issued a receipt with room number and a room key card was dispensed.
There is no elevator. Although I requested a first floor room (pet and disabled veteran spouse), we were placed on the 2nd floor… we climbed two long flights of stairs more than once to get our effects and small dog to the room.
The hotel housekeeping personnel were the only hotel employees we ever saw and they were gracious.
Our room was clean, the bathroom was very very small, and the room was not well insulated for sound… the 3rd floor occupants were jarring in their excessive noise and we heard many, many door slams throughout the late night as more people arrived.
Pet: plenty of parking but lots of used needles along one side of parking lot.
The plus to this location is the Black Bear Diner in the parking lot. Excellent food, gracious wait staff, fast service to include take-out, and very affordable.
Kathryn J
Stayed 1 night in Sep 2025