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Imperial Hotel Rotorua

4.0 star property
4-star eco-certified hotel near Whakarewarewa: The Living Maori Village

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Photo gallery for Imperial Hotel Rotorua

Outdoor pool
Microwave, stovetop, toaster, cookware/dishes/utensils
Executive One Bedroom Apartment | Street view
Interior
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Air conditioning
  • Kitchen
  • Housekeeping

Explore the area

View in a map
7 Tryon St, Rotorua, Bay of Plenty, 3010
  • Whakarewarewa: The Living Maori Village
    ‪2 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪10 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | 1 bedroom, pillowtop beds, laptop workspace, blackout drapes

One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Extra beds

Executive One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite, Pool View

Superior Studio Suite, Pool View | 1 bedroom, pillowtop beds, laptop workspace, blackout drapes

Superior Studio Suite, Pool View

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Studios

1 bedroom, pillowtop beds, laptop workspace, blackout drapes

Interconnecting Studios

  • 689 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Studio Suite

1 bedroom, pillowtop beds, laptop workspace, blackout drapes

Executive Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Apartment

1 Bedroom Premier Apartment | Living area | 43-inch Smart TV with digital channels, streaming services

1 Bedroom Premier Apartment

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apartment

1 bedroom, pillowtop beds, laptop workspace, blackout drapes

One Bedroom Apartment

  • Sleeps 3

View all photos for Interconnecting Studio

1 bedroom, pillowtop beds, laptop workspace, blackout drapes

Interconnecting Studio

  • Sleeps 4

View all photos for Superior Studio

1 bedroom, pillowtop beds, laptop workspace, blackout drapes

Superior Studio

  • Sleeps 2

View all photos for One Bedrom Executive Apartment

1 bedroom, pillowtop beds, laptop workspace, blackout drapes

One Bedrom Executive Apartment

  • Sleeps 4

View all photos for Premier One Bedroom Spa Suits

1 bedroom, pillowtop beds, laptop workspace, blackout drapes

Premier One Bedroom Spa Suits

  • Sleeps 4

View all photos for Executive Studio

1 bedroom, pillowtop beds, laptop workspace, blackout drapes

Executive Studio

  • Sleeps 2

About the neighborhood

Rotorua

Whakarewarewa stay.You'll be steps from Whakarewarewa: The Living Maori Village and within a 10-minute walk of Redwoods Whakarewarewa Forest with a stay at this Whakarewarewa hotel. Lake Rotorua and Polynesian Spa are also within 3 miles (5 km).

What's nearby

  • Whakarewarewa: The Living Maori Village - 2 min walk - 0.1 miles
  • Redwoods Whakarewarewa Forest - 10 min walk - 0.6 miles
  • Polynesian Spa - 3 min drive - 1.8 miles
  • Eat Street - 4 min drive - 2.1 miles
  • Skyline Rotorua - 9 min drive - 4.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪Pantry D'or - ‬19 min walk
  • ‪Eastwood - ‬13 min walk
  • ‪geyser cafe - ‬2 min walk
  • ‪Urbano Bistro - ‬19 min walk

About this property

Imperial Hotel Rotorua

4-star eco-certified hotel near Whakarewarewa: The Living Maori Village
Imperial Hotel Rotorua offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. The eco-certified Imperial Hotel Rotorua also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 39 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Lockers available
Imperial Hotel Rotorua offers 39 air-conditioned accommodations with designer toiletries and hair dryers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils.

This Rotorua hotel provides complimentary wireless Internet access. 43-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: NZD 20 per person

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 8:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cribs (infant beds) are available for NZD 10 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Crib (infant bed) fee: NZD 10 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

How close is Imperial Hotel Rotorua to the airport?

Imperial Hotel Rotorua is 5.3 mi (10-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

Does Imperial Hotel Rotorua have an airport shuttle?

Airport shuttle services are not available at Imperial Hotel Rotorua.

Does Imperial Hotel Rotorua offer free breakfast?

Free breakfast isn’t provided at Imperial Hotel Rotorua, but continental breakfast is offered for a fee of NZD 20 per person. It's available every day from 8:30 AM to 10:30 AM.

Is there a casino at Imperial Hotel Rotorua?

No, there is no casino at this hotel.

What time is check-in at Imperial Hotel Rotorua?

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM.

Is there free parking at Imperial Hotel Rotorua?

This hotel offers free self parking.

Does Imperial Hotel Rotorua have a pool?

Imperial Hotel Rotorua features an outdoor pool.

Does Imperial Hotel Rotorua have a spa?

There are no spa services available at this hotel.

How close is Imperial Hotel Rotorua to downtown Rotorua?

Imperial Hotel Rotorua is 1.5 mi away from Rotorua.

Imperial Hotel Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline

Traveled with partner
Disliked: Amenities
Not functioning TV, heated towel rail and fan in bathroom. Limited staff help, only one person in charge at reception.
Stayed 2 nights in May 2025

6/10 Okay

Lexey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Tv would not hook up to internet properly so couldnt watch tv. Phones coukd not hook up to free internet. We called them in three times to fix this but it didnt work. Gave in in the end
Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
lovely clean room, friendly helpful staff.
Stayed 1 night in May 2025

2/10 Terrible

Astrud

Stayed 1 night in May 2025

8/10 Good

Chetan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025