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Imperial Hotel Rotorua

Property class: 4
4-star hotel near Whakarewarewa: The Living Maori Village

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Photo gallery for Imperial Hotel Rotorua

A swimming pool with lounge chairs and umbrellas, surrounded by a covered patio area.
A modern interior with a unique ceiling design, a visible emergency exit sign, and a glass wall offering a view of the outdoors.
A building with a covered entrance, large windows, and a visible parking area.
A natural hot spring with three people sitting on rocks, surrounded by greenery and a lake view.
A modern interior with a staircase, a patterned ceiling, and a series of circular light fixtures.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
7 Tryon St, Rotorua, Bay of Plenty, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪2 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪8 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪11 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪17 min drive‬

Room options

View all photos for Executive Studio Suite

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Executive Studio Suite

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Premier Apartment

A hotel room with a bed, a desk, a sofa, and a small table with a bottle.

1 Bedroom Premier Apartment

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite, Pool View

A hotel room with a bed, a desk, a chair, a sofa, and a large window with curtains.

Superior Studio Suite, Pool View

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

A modern kitchen with a microwave, cabinets, and a refrigerator. There is a dining area with a table and chairs. A sofa and a lamp are in the living area.

One Bedroom Apartment

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive One Bedroom Apartment

A modern hotel room with a grey sofa, a wooden coffee table, and a dining area with two chairs. There is a large window with sheer curtains and a view of buildings.

Executive One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Interconnecting Studios

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Interconnecting Studios

  • City view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Studio

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Studio

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Superior Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

One Bedroom Apartment

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

About the neighborhood

Rotorua

Whakarewarewa stay.You'll be steps from Whakarewarewa: The Living Maori Village and within a 10-minute walk of Redwoods Whakarewarewa Forest with a stay at this Whakarewarewa hotel. Lake Rotorua and Polynesian Spa are also within 3 miles (5 km).

What's nearby

  • Whakarewarewa: The Living Maori Village - 2 min walk - 0.1 miles
  • Rotorua Golf Club - 3 min walk - 0.2 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 8 min walk - 0.5 miles
  • Whakarewarewa Thermal Reserve - 8 min walk - 0.5 miles
  • Redwoods Whakarewarewa Forest - 11 min walk - 0.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Super Lucky Takeaway - ‬3 min drive
  • ‪Eastwood - ‬13 min walk
  • ‪Scope - ‬4 min drive

About this property

Imperial Hotel Rotorua

4-star hotel near Whakarewarewa: The Living Maori Village
Imperial Hotel Rotorua offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Imperial Hotel Rotorua also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 39 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Lockers available
Imperial Hotel Rotorua offers 39 air-conditioned accommodations with designer toiletries and hair dryers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils.

This Rotorua hotel provides complimentary wireless Internet access. 43-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,175 reviews
$93 nightly
The price is $107
Sep 20 - Sep 21
Total with taxes and fees
Rydges Rotorua

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: NZD 20 per person

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

The front desk is open daily from 7:00 AM - 8:30 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

How close is Imperial Hotel Rotorua to the airport?

Imperial Hotel Rotorua is 5.3 mi (10-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Imperial Hotel Rotorua?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at Imperial Hotel Rotorua on Oct 11, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Imperial Hotel Rotorua have an airport shuttle?

Airport shuttle services are not available at Imperial Hotel Rotorua.

Does Imperial Hotel Rotorua offer free breakfast?

Free breakfast isn’t provided at Imperial Hotel Rotorua, but continental breakfast is offered for a fee of NZD 20 per person. It's available every day from 8:30 AM to 10:30 AM.

Is there a casino at Imperial Hotel Rotorua?

No, there is no casino at this hotel.

What time is check-in at Imperial Hotel Rotorua?

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM.

Is there free parking at Imperial Hotel Rotorua?

This hotel offers free self parking.

Does Imperial Hotel Rotorua have a pool?

Imperial Hotel Rotorua features an outdoor pool.

Does Imperial Hotel Rotorua have a spa?

There are no spa services available at this hotel.

How close is Imperial Hotel Rotorua to downtown Rotorua?

Imperial Hotel Rotorua is 1.5 mi away from Rotorua.

Imperial Hotel Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 69 reviews
Rating 8 - Good. 21 out of 69 reviews
Rating 6 - Okay. 17 out of 69 reviews
Rating 4 - Poor. 5 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 1 night in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities
Room was great and great location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

dominic

Liked: Cleanliness, amenities, property conditions & facilities
clean quiet, pool was temperature was cool, near bus stop
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, great bed,clean room. Small kitchenet. All you need with great staff.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Jennifer

Disliked: Staff & service
When we arrived, it seemed to be not open, there were no cars in the carpark, and the reception area was confusing. Room was adequate. Outlook wasn't nice, just buildings, houses. It was close to the Te Puia Centre.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Allayne

Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean and spotless, and very well presented on arrival- the kids also enjoyed the use of the pool while we were here. We will definitely be back again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Payton

Liked: Cleanliness, amenities, property conditions & facilities
Clean inside very nice good spot close to everything
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff from the admin counter when checking in to the cleaners the next morning when checking out.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Noah

Liked: Cleanliness, staff & service, amenities
Clean room everyday and easy access to the pool
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great for our travels. Ease of getting in and out was nice. Parking was good. Staff was great. Room was comfortable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

LORRAINE

Liked: Cleanliness, property conditions & facilities
Very happy with stay, we were delayed as flight was canceled and staff were very understanding and obliging thank you
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Staff were lovely. Pool was nice
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities
Decent enough place... Clean room... Good price.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness
Good, clean and well equipped.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Kamalveer kaur

Liked: Staff & service
Disliked: Cleanliness
The hotel was okay .The kitchen area was cleaned but cups were not cleaned properly. Moreover, when we entered in the room we saw bed sheets was not fresh. On the bed sheet alot of hairs it looks like they haven’t changed the top bedsheet that was very disappointing.Overall,not recommended if your looking for clean room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
lovely clean room, friendly helpful staff.
Stayed 1 night in May 2025
Verified review

8/10 Good

arnov

Liked: Cleanliness, property conditions & facilities
clean room and the pool
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night in executive apartment, the bed was comfortable. Overall very good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Tepuia for dinber and show
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Helpful staff. Good value
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean well made up and tidy, no facility for English breakfast tea or milk otherwise all good.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Courteous kaimahi, clean room. Nice outside pool. No spas
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
Room was very clean and with separate bedroom and separate bed in lounge was perfect for 2 women travelling together. I had to reposition the standard lamp so I could read in bed and perhaps a wall light over the lounge bed would be a good idea. No small mixing bowl in kitchen and had to whisk 3 eggs in a dessert bowl for scrambled eggs. Very quiet location. Not within walking distance of the main centre, but we knew that.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ants

Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated room, very spacious. Great beds and all utilities are brand new.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
The stay was good but perhaps bit of improvement on customer service would be good, we ran out of coffee/tea but had to call the staff 3 times before it was being delivered and we wanted to have a swim but the swimming pool was not very clean. Thanks.
Stayed 2 nights in Jan 2026