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"Easy to find. Close to great restaurants. Nice room.
"
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By a verified traveler on Sat 28 Dec 2019
Hotel Description
Hotel perfectly located for exploring Rock Hill
Heart of Rock Hill
You'll be within half a mile (1 km) of Rock Hill Galleria and 2 miles (3 km) of Manchester Meadows Park with a stay here. Novant Health BMX Supercross Track and Giordana Velodrome are also within 6 miles (10 km).
Free perks
This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Free WiFi, sofa beds
Featuring conveniences like sofa beds and refrigerators, the 44 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free local calls.
Comfort Suites Rock Hill ratings based on 10 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Comfort Suites Rock Hill
Everyone (6)Couples (2)Family (3)
4 out of 5
Easy to find. Close to great restaurants. Nice room.
Posted by a verified traveler on Dec 28, 2019
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5 out of 5
Posted by a verified traveler on Jul 18, 2019
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4 out of 5
Front desk was polite, and check in process was about 60 seconds.
Posted by a verified traveler on Jul 13, 2019
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2 out of 5
Assigned 3 different rooms. Both one and 2 had problems Malfunctioning refrigerator, Large wet spots on carpeting that smelled like syrup. food smears and deposits on telephone. By the time got to the 3rd room had spent 40 minutes and much energy moving luggage from room to room. The third room had dirty carpeting and bathroom floor,broken switch on floor lamp that was inoperable, lint on couch, no door on freezer part of refrigerator. Stayed in room because believed that
there was no better and tired of moving around after traveling all day. Expressed dissatisfaction to hotel business manager and was given phone number of general manager and was told that he would call me at one of the 2 phone numbers I gave him. It's been 2 days, so I called him only to be told that his voice mail was full and no message could be left. I sent an email to Mr. Amar Patel, the general manager, and hope to hear from him, but am running out of patience. I would like a refund for this unsatisfactory room and lack of response on the part of the hotel. Please take care of this matter for me.
Posted by a verified traveler on May 31, 2019
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Comment from Hotel Management
Jun 11, 2019
by GM
Thank you for your stay and Comments. We apologize for the issues you had on your stay as this is uncharacteristic of our hotel. We have addressed and fixed all the issues and also compensated you for our troubles.
2 out of 5
Pros:Breakfast was good
Cons:Do what the customer requests.
It was 17 degrees outside and they gave a room with no heat. 60 degrees in room. We got the heat on but they would not give me another room. The thermostat was not working, so I was in and out of bed all night turning the heater off and back on.
Posted by Toby on Jan 7, 2018
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Comment from Hotel Management
Feb 1, 2018
by Markus, Operations Manager
Dear Toby, I am sorry to hear the displeasure from your stay. We sincerely apologize the heat in your room was not working properly and we have addressed this issue with our Chief Engineer. We look forward to welcoming you back for a better stay!
4 out of 5
Comfortable.
This Comfort Suites was very comfortable. Surprisingly the bed was very comfortable. The cleanliness was adequate. There were some looks to be chicken crumbs on the sofa and etcetera and I would have liked the pool facilities to have been opened past 10. We are late night people as well as late in whenever possible. I was surprised however that the front desk without hesitation when I called to ask for a late out gave us till 1. Perfect. Thank you Comfort Suites we will visit again.
Posted by Catman and Dee, from Summerville South Carolina on Feb 28, 2017
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5 out of 5
Hotel was great
The hotel was great but when I called comfort suites i was told I was only booked for a standard room when I saw on Travelocity site was a room with the kitchen but is not what Travelocity booked us in so i ask hotel clerk to please change. Travelocity information on rooms should match what the rooms are.
Posted by a verified traveler on Feb 27, 2017
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5 out of 5
Nice hotel in the middle of Rock Hill
Pros:Close to food and shopping
Cons:none
Location:good food
Shopping
Rooms/bed clean and excellent. Hotel staff wonderful. Hotel was close to everything. Would recommend this hotel to everyone.
Posted by Angie, from Charleston, SC on Dec 19, 2016
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4 out of 5
Room was spacious and clean. Plenty of food choices nearby.
Posted by a verified traveler on Mar 24, 2015
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1 out of 5
Terrible, nausiating smell from kitchen area...
Door to kitchen area swings open and the most awful smell comes out. Like a dead rat...not a little mouse, a big rotten rat. Management says its a bad drain.. apparently it's been like that awhile. No eating at this place! and this is a new hotel. Yeck!
Comfort Suites Rock Hill offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 900 square feet (84 square meters). The business-friendly Comfort Suites Rock Hill also features multilingual staff, a garden, and coffee/tea in a common area. Self parking is free. This Rock Hill hotel is smoke free.
1 building
44 guestrooms or units
3 levels
900 sq ft of conference space
84 sq m of conference space
Breakfast available (free)
Business center (24 hours)
1 conference room
Coffee in lobby
Dry cleaning
Self-service laundry
Staff is multilingual
Storage area for luggage
Front-desk safe
Garden
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Laundry facilities
Sofa bed
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (42.7 km / 26.5 mi)
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Comfort Suites Rock Hill offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This Rock Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Pull-out sofa bed
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Connecting rooms available
Food & Drink
Guests are served free hot/cold buffet breakfast.
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Hotel Policies
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pets
Pets: USD 25 per pet, per stay
Maximum 1 per room (weight limit: 20 lbs)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
24-hour check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Comfort Suites Hotel Rock Hill
Comfort Suites Rock Hill
Comfort Suites Rock Hill Hotel Rock Hill
Comfort Suites Rock Hill Hotel
Comfort Suites Rock Hill Hotel
Comfort Suites Rock Hill Rock Hill
Comfort Suites Rock Hill Hotel Rock Hill
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
