Hotels with Free Airport Shuttle in Rochester Central Business District

"Showed up after a red eye at noon to maybe see if a room was ready and they told us no to come back after 3 or 4pm. We went back after dinner and visiting our son at about 11:30pm exhausted. Walked in and I can only describe it like an old run down hot and humid convention center when we walked in. The lady at front was nice but instantly said, “no one called you” and we said no and she proceeded to tell us they were over booked and had no rooms and all we could do is call Expedia. Blessing in disguise we were relocated but don’t fall for the cheap price, free wouldn’t be worth it. First time I leave a review in as long as I can remember. "

"Property is unsafe"

"I was worried about negative reviews but hoped these were from people that are hard to satisfy. I was very wrong. The filthiest and dirtiest property we have ever stayed at. Cannot believe it was the Hyatt brand. Stained carpets everywhere - room and common areas, stains on sheets and bedding. Basically a dirty room that was lightly surface-cleaned. Simply disgusting. Paper-thin wall. Overall, a terrible property in dire need of many improvements. This was our first trip, with many more to come to Rochester and will never stay there again. T"

"This is a great hotel if your visiting the Victoria Pittsford area Bar area is fun Rooms are clean Some upgrades underway Elevator was a bit of an issue but they are making improvements"

"Broken lamp glued together and with a prerty questionable stain. Not that I am picky but it was the first thing I saw when I woke up or went to sleep. Leaking water in the hallway, and the restaurant wasnt open during our stay, whixh was part of the decision to stay there. "

"Great"