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Candlewood Suites Roanoke Airport by IHG

2.5 star property
Enjoy the free WiFi at this Roanoke hotel

Choose dates to view prices

Photo gallery for Candlewood Suites Roanoke Airport by IHG

Exterior
Lobby
Lobby
1 bedroom, desk, free WiFi, bed sheets
1 bedroom, desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Kitchen
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

View in a map
3315 Ordway Drive, Roanoke, VA, 24017
  • Valley View Mall
    ‪2 min drive‬
  • Berglund Center
    ‪6 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪9 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪5 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

1 bedroom, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Pet Friendly)

1 bedroom, desk, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Towels

Studio Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Towels

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Towels

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Pet Friendly)

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 1 King Bed (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

1 bedroom, desk, free WiFi, bed sheets

Standard Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds (Pet Friendly)

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Roanoke

In Roanoke .You'll find Valley View Mall and Regal Valley View Grande within 3 miles (5 km) of this hotel. Splash Valley at Green Ridge Recreation Center and AMF Hilltop Lanes are also within 3 miles (5 km).

What's nearby

  • Valley View Mall - 2 min drive - 1.1 miles
  • Berglund Center - 6 min drive - 4.1 miles
  • Center in the Square - 6 min drive - 4.4 miles
  • Hollins University - 8 min drive - 4.6 miles
  • Carilion Roanoke Memorial Hospital - 9 min drive - 6.3 miles

Getting around

  • Roanoke Station - 10 min drive
  • Roanoke Regional Airport (ROA) - 12 min drive

Restaurants

  • ‪Cook Out - ‬3 min drive
  • ‪Chick-fil-A - ‬5 min drive
  • ‪K&W Cafeteria - ‬3 min drive
  • ‪Hardee's - ‬10 min walk
  • ‪Golden Corral - ‬4 min drive

About this property

Candlewood Suites Roanoke Airport by IHG

Enjoy the free WiFi at this Roanoke hotel
WiFi is free in public spaces. You'll find a business center on site. Candlewood Suites Roanoke Airport by IHG also features a fitness center, laundry facilities, and an elevator.

This Roanoke hotel is smoke free.

  • 73 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Candlewood Suites Roanoke Airport by IHG offers 73 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodations all include kitchens.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

Languages

English

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Property amenities

Family friendly

  • In-room kitchen
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Candlewood Suites Roanoke Airport by IHG Hotel
Candlewood Suites Roanoke Airport an IHG Hotel
Candlewood Suites Roanoke Airport by IHG Roanoke
Candlewood Suites Roanoke Valley View an IHG Hotel
Candlewood Suites Roanoke Airport by IHG Hotel Roanoke

Frequently asked questions

How close is Candlewood Suites Roanoke Airport by IHG to the airport?

Candlewood Suites Roanoke Airport by IHG is 2.7 mi (12-min drive) away from the Roanoke Regional Airport (ROA) airport, the closest popular airport to the property.

Does Candlewood Suites Roanoke Airport by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Roanoke Airport by IHG.

Does Candlewood Suites Roanoke Airport by IHG offer free breakfast?

Free breakfast isn’t offered at Candlewood Suites Roanoke Airport by IHG, but buffet breakfast is offered for a fee of between USD 5 and 10 for adults, USD 5 and 10 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Candlewood Suites Roanoke Airport by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Roanoke Airport by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Candlewood Suites Roanoke Airport by IHG?

Free parking is not available at this hotel.

Does Candlewood Suites Roanoke Airport by IHG have a pool?

Candlewood Suites Roanoke Airport by IHG does not have a pool.

Does Candlewood Suites Roanoke Airport by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Roanoke Airport by IHG to downtown Roanoke?

Candlewood Suites Roanoke Airport by IHG is 3.4 mi away from Roanoke.

Candlewood Suites Roanoke Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 97 reviews
Rating 8 - Good. 20 out of 97 reviews
Rating 6 - Okay. 11 out of 97 reviews
Rating 4 - Poor. 13 out of 97 reviews
Rating 2 - Terrible. 9 out of 97 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Cristian

Liked: Property conditions & facilities
Disliked: Cleanliness
Was not clean
Stayed 1 night in May 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

2/10 Terrible

Westley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property inconvenienced my pregnant wife and I to the point where she had to wait in the parking lot for an hour for a room I booked in advance! Just to be told the room I reserved with the necessary accommodations was not available. I had already been charged for this room through Expedia just for them to tell me that expedias “virtual card” that they send to the hotel was not being accepted! Also there was no way for me to receive my money back as fast as they took it!!!!! Now I’ve had to pay for ANOTHER room with money I didn’t have! And I won’t receive my refunded room until 7-10 days!!!!! This has been the worst experience ever!!
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Rooms were clean.
Stayed 1 night in May 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice and it had all the comforts of home. We were really tickled with the beds at the candlewood suites.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Amenities
Rooms were super nice.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and polite
Stayed 2 nights in Mar 2025

2/10 Terrible

Erin

Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Greg

Traveled with group
Nice size rooms and pet friendly. First room was right off the lobby and noisy. Staff moved me to a second room. Second room had a disconnected tv and smelled a bit but clean. Staff fixed the tv. Clean, well lit.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marissa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Amy, Coeur d Alene

Business traveler
Disliked: Amenities, property conditions & facilities
I’m pretty sure this is a permanent residence for people. Noisy, people have dogs barking in their rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed breakfast and tge fact that there was a restaurant on site.
Stayed 3 nights in Jan 2025

2/10 Terrible

Steve

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed two days. Had no water the first day. Finally got the water turned back on that night, but never had hot water at all, the rest of my stay there. The front desk was totally rude and denied me a discount on my stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Paulyn Nizzia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and nice dining options
Stayed 1 night in Dec 2024

10/10 Excellent

Lukas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood Suites Roanoke, VA

Stayed 1 night in Dec 2024

10/10 Excellent

Kari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood suites

The candlewood suites was a nice hotel. The room was nice and the beds were so comfortable!!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are renovated and are great! The halls are waiting to be renovated
Stayed 1 night in Nov 2024

8/10 Good

Allena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Lawrence

2 nights from hell!

Foul smell in the room, later found out there was a long term renter with cats and must have soiled the carpets when we were leaving. So I think we should get a refund. The tv did not work earlier and they delayed our check in even though we were there at 3pm
Stayed 2 nights in Nov 2024

10/10 Excellent

Verna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice.
Stayed 1 night in Nov 2024

6/10 Okay

YOLANDE, Cleveland

Traveled with family
Liked: Staff & service, amenities
The staff here were very friendly which was helpful when we needed to switch rooms. The hotel is older and getting off the elevator on the second floor for our first room there was a terrible odor but the room smell was just too strong. Not sure if it was some type of cleaning chemical but smelled close to a strong pest spray. The front desk was able to help us switch to another room on a different floor and it was much better.
Stayed 1 night in Nov 2024

8/10 Good

Meagan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room had comfortable beds and the kitchen was well stocked for cooking simple meals.
Stayed 1 night in Oct 2024