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Comfort Suites

2.5 star property
Richmond guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Comfort Suites

Exterior
Exterior
Lobby
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
421 Commerce Road, Richmond, IN, 47374
  • Place, Richmond Mall
    ‪3 min drive‬
  • Place, Earlham College
    ‪10 min drive‬
  • Place, Wayne County Fairgrounds
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 486 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(56 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Richmond

In shopping district.You'll be within half a mile (1 km) of Old National Road Welcome Center and 2 miles (3 km) of Richmond Mall with a stay here. Hayes Arboretum and Glenn Miller Park are also within 3 miles (5 km).

What's nearby

  • Richmond Mall - 3 min drive - 1.6 miles
  • Glenn Miller Park - 5 min drive - 2.4 miles
  • Hayes Arboretum - 6 min drive - 2.0 miles
  • Earlham College - 10 min drive - 5.9 miles
  • Wayne County Fairgrounds - 17 min drive - 8.3 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Culver's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬19 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Comfort Suites

Richmond guestrooms with free WiFi
Comfort Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Comfort Suites also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Richmond hotel is smoke free.

  • 80 guestrooms or units
  • Built in 2023
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
Comfort Suites offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars) | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

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  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very Good, 1,013 reviews
$71 nightly
The price is $80
Oct 5 - Oct 6
Total with taxes and fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation.

Property Registration Number in484

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Frequently asked questions

How close is Comfort Suites to the airport?

Comfort Suites is 36.4 mi (35-min drive) away from the Dayton Intl. Airport (DAY) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites on Oct 5, 2025 start from $93.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites have an airport shuttle?

Airport shuttle services are not available at Comfort Suites.

Does Comfort Suites offer free breakfast?

Comfort Suites offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Comfort Suites?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Comfort Suites?

This hotel offers free self parking.

Does Comfort Suites have a pool?

Comfort Suites features an indoor pool.

Does Comfort Suites have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites to downtown Richmond?

Comfort Suites is 3.5 mi away from Richmond.

Reviews

Comfort Suites Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 475 out of 598 reviews
Rating 8 - Good. 73 out of 598 reviews
Rating 6 - Okay. 26 out of 598 reviews
Rating 4 - Poor. 13 out of 598 reviews
Rating 2 - Terrible. 11 out of 598 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 1 night in Jun 2025

10/10 Excellent

William, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel as we traveled there Midwest
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Liked: Amenities
Near the county fairgrounds
Stayed 2 nights in Jun 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We picked this inn because it was the newest in Richmond. It did not disappoint. Location was convenient. Very happy overall.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexa J

Liked: Cleanliness, staff & service, property conditions & facilities
This was very convenient to for access to Springfield Franconia Metro and Springfield Mall had lots of dining options - very busy on a weekend night.
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Really exceptional hotel! Very clean, breakfast buffet had a large assortment considering it was free. I was pleasantly pleased and will definitely go back.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nice. Great value!
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our room was clean and comfortable. The staff were friendly. The breakfast was good and the eating area clean and very well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas E

Stayed 2 nights in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with comfortable bed and seating. Good for travelers
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel I’ve stayed at in a very long time. I will be staying here every time I come through the Richmond area!
Stayed 1 night in Jun 2025

10/10 Excellent

Joon-Woong

Liked: Cleanliness, amenities, property conditions & facilities
nice stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so new. Loved it!
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was spacious and clean. Staff was great. Breakfast buffet was kept well stocked. Look forward to staying there on our next trip through the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Chedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Christy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable and pillows were soft and clean.
Stayed 1 night in May 2025

10/10 Excellent

Harold

Neat and clean.
Stayed 1 night in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely appointed rooms. New look and feel.
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Room very clean! Staff very professional,friendly and on point when needed! Great staff !
Stayed 1 night in May 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in May 2025

6/10 Okay

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had it not been for the horrible customer service, I would have given a much better rating. I booked a king bed suite but was give a room with two queen beds. When I went back to the front desk, the gentleman was nothing short of rude and disrespectful. No apologies, no explanation other than the rooms were on a “first come first serve basis” and that’s “just how it is”. The hotel was very clean and had a nice breakfast. Again, I would have given a better rating but they certainly need to train their staff better on how to treat their guests. I can’t say enough how much the lack of consideration and respect for guests was, it really soured our stay. And we never did get the king bed suite that we booked months in advance. Very disappointing
Stayed 3 nights in May 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt newly remodeled. Great breakfast! Friendly staff! Beautiful, luxurious room. Wheelchair accessible room! Was absolutely great!
Stayed 1 night in May 2025