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"Very clean and comfy " More

By a verified traveler on Sun 06 Nov 2022

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Hotel Description

Hotel perfectly located for exploring Richland

Heart of Richland

Within a 5-minute walk of this Richland hotel, you'll find Columbia River and Howard Amon Park. Kadlec Regional Medical Center and Fresenius Medical Care at Lourdes Health Network are also within half a mile (1 km).


This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A terrace, a picnic area, and laundry facilities are also on offer.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$54* Per night/room Feb 5 - Feb 6

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Richland Inn and Suites ratings based on 7 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Richland Inn and Suites

Everyone (5) Couples (1) Family (2)
4 out of 5
Very clean and comfy

Posted by on Nov 6, 2022

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Comment from Hotel Management

Nov 7, 2022 by Marce

Thank you for your feedback, We hope to see you back soon!!!

1 out of 5
After reading some other reviews, I guess I'm glad there weren't bedbugs! Should have read the reviews before! I agree, this place is terrible. Even the staff dislike the new owner! Really odd to have $100 deposit charged! Luckily, I was able to get it refunded, but the check out process took 30mins☹ I was late for the event I came into town for! The ice machine, though located on the set of a horror film (see photo) worked well. My door did lock, but the room was in VERY poor shape. Bed was all right, but not great. The shower wasn't clean and looked...well see the photo. Again, glad I only stayed 1 night and didn't NEED to shower. Seems like new owner cares about money more than providing decent rooms. DO NOT STAY HERE!!!

Posted by on Jun 27, 2022

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Comment from Hotel Management

Jul 1, 2022 by Daina

Dear guest; I apologize for the inconvenience, hope you will re consider in stay with us again in the near future.

3 out of 5
I like that it is easy access to main road. Near a restaurant. I don't like all the dust and needs landscaping.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 27, 2021 by Daniel

thank you for an honest review. The tri cites is known for the dust & allergies & we deferntaly get on that landscaping.

1 out of 5

Posted by on Dec 2, 2020

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Comment from Hotel Management

Dec 2, 2020 by Marce

Thank you for your feedback

4 out of 5

Richland Inn

The room was clean and comfortable. It is an older motel but for the rate it was nice. The wifi was fast and reliable, better than a lot of the upscale hotels I have used. The staff was helpful, overall it was a pleasant stay.

Posted by , from Snoqualmie on Jun 12, 2017

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2 out of 5
Noisy; toilet didn't stop running; paint is poor condition. Scissors taken to curtains to fit; just not nice at all

Posted by on May 28, 2017

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2 out of 5
Took 30 minutes to find my booking. Key card didn't work and they never gave me on that did..

Posted by , from tri cities washington on Nov 8, 2015

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Renovations + Closures

This property is undergoing renovations from October 15 2022 to January 31 2023 (completion date subject to change).

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Richland Inn and Suites offers its guests a terrace, barbecue grills, and a picnic area. WiFi is free in public spaces. Richland Inn and Suites also features coffee/tea in a common area and laundry facilities. Self parking is free. This Richland hotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed


Free self parking


  • Parking: Free self parking

Room Amenities

Richland Inn and Suites offers 44 air-conditioned accommodations with hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Television
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - midnight. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • A damage deposit of USD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 30.00 for check-in between 11:00 AM and 1:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Richland Inn and Suites Hotel
  • Bali Hi Motel Richland
  • Bali Hi Richland
  • Knights Inn Richland Hotel
  • Richland Inn and Suites Richland
  • Richland Knights Inn
  • Richland Inn and Suites Hotel Richland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Richland Inn and Suites.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.