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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property
Enjoy free breakfast at this eco-certified Sylvan Lake hotel

Choose dates to view prices

Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym

Explore the area

Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Sylvan Lake Provincial Park
    ‪6 min walk‬
  • Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Lakeside Go Karts and Mini-Golf
    ‪9 min walk‬
  • Red Deer, AB (YQF-Red Deer Regional)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sylvan Lake

In Sylvan Lake .Your stay at this Sylvan Lake hotel places you within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. Lakeside Go Karts and Mini-Golf and Sylvan Lake Marina Bay are also within half a mile (1 km).

What's nearby

  • Sylvan Lake Provincial Park - 6 min walk - 0.4 miles
  • Sylvan Lake Marina Bay - 9 min walk - 0.5 miles
  • Lakeside Go Karts and Mini-Golf - 9 min walk - 0.5 miles
  • Sylvan Lake - 1 min drive - 0.0 miles
  • Lakewood Golf Club - 8 min drive - 3.5 miles

Getting around

  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Big Moo Ice Cream Parlor - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Timber Coffee Co - ‬16 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

Enjoy free breakfast at this eco-certified Sylvan Lake hotel
Best Western Plus Chateau Inn Sylvan Lake offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. The eco-certified Best Western Plus Chateau Inn Sylvan Lake also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Sylvan Lake hotel is smoke free.

  • 72 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Lobby

Prairie Moon Inn Sylvan Lake

  • Pool
  • Hot Tub
  • Breakfast included
  • Waterslide
4.3 out of 5, Excellent, 561 reviews
$119 nightly
The price is $130
Jun 12 - Jun 13
Total includes taxes and fees
Prairie Moon Inn Sylvan Lake

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Frequently asked questions

How close is Best Western Plus Chateau Inn Sylvan Lake to the airport?

Best Western Plus Chateau Inn Sylvan Lake is 22.1 mi (27-min drive) away from the Red Deer, AB (YQF-Red Deer Regional) airport, the closest popular airport to the property.

Does Best Western Plus Chateau Inn Sylvan Lake have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Chateau Inn Sylvan Lake.

Does Best Western Plus Chateau Inn Sylvan Lake offer free breakfast?

Best Western Plus Chateau Inn Sylvan Lake offers free full breakfast every day.

Is there a casino at Best Western Plus Chateau Inn Sylvan Lake?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Chateau Inn Sylvan Lake?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Chateau Inn Sylvan Lake?

This hotel offers free self parking.

Does Best Western Plus Chateau Inn Sylvan Lake have a pool?

Best Western Plus Chateau Inn Sylvan Lake features an indoor pool.

Does Best Western Plus Chateau Inn Sylvan Lake have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Chateau Inn Sylvan Lake to downtown Sylvan Lake?

Best Western Plus Chateau Inn Sylvan Lake is 0.2 mi away from Sylvan Lake.

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 592 out of 899 reviews
Rating 8 - Good. 230 out of 899 reviews
Rating 6 - Okay. 45 out of 899 reviews
Rating 4 - Poor. 22 out of 899 reviews
Rating 2 - Terrible. 10 out of 899 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jodi

Liked: Cleanliness, property conditions & facilities
It was very nice. Never saw staff
Stayed 1 night in Feb 2025

8/10 Good

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, across the street from the beach. Very good value.
Stayed 1 night in Feb 2025

10/10 Excellent

Liam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Oluwakemi

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t appreciate being on a pet friendly door, especially as the dog kept barking at random times……
Stayed 1 night in Feb 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
I haven’t been to Sylvan Lake for years, it’s changed a lot. Lovely area great views from the room. When they have a full hotel they should open the extra dining room to accommodate everyone as there were a lot of guests in one small area.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2025

2/10 Terrible

Yuvraj

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The guy was so rude to us didnt treat neither of us with any bit of respect
Stayed 1 night in Feb 2025

4/10 Poor

Nancy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone else in my group was checked in early but we had to wait until after our event to check in and then ended up on a different floor than everyone else. There was along line-up to check in and then one lady must have finished her shift and just left (could she have stayed 10 minutes longer to reduce the queue??
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Tarek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good place to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Aleshia

Traveled with partner
This is our go to place anytime we are in the area! The staff have always been professional and friendly, happy to help where they can. Simple and quick checkin and checkout routines help keep you on time. Good amenities including a small snack store, plug in parking for extreme cold, clean and friendly lobby area and well appointed rooms. They even have a lovely jar filled with milk bones for our four legged guests. The only small issue we have ever had was this last visit, the jetted tub needed to have the jets descaled and not just cleaned, leaving the water unpleasant. (I imagine from sitting dry for longer periods of time) The tub itself is long, deep, and comfortable for a good range of sizes. There is a good breakfast including eggs, bacon or sausages, muffins, toast, cereal, yogurt, and fresh fruit. They also offer nondairy milk options and can provide gluten-free muffins and/or bread items. The bacon and sausages are also gluten free. All of this was offered during a very slow time of year. Thanks BW Sylvan lake!
Stayed 1 night in Feb 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Darcy C

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Guilherme

Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice accommodations
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Dec 2024

4/10 Poor

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Happy

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Helene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Troy, Bragg Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Nov 2024