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4.1 out of 5

"My room was clean and quiet even though they are doing some renovations around the property. " More

By a verified traveler on Wed 20 Oct 2021

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Hotel Description

3-star hotel near Main Street Square

Heart of Rapid City

Within a 10-minute walk of this Historic Rapid City hotel, you'll find Rushmore Plaza Civic Center and Journey Museum & Learning Center. Also, Berlin Wall Exhibit is within half a mile (1 km) and Main Street Square is within 2 miles (3 km).

Free shuttle, parking

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking and a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 205 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include room service, hydromassage showerheads, and coffee/tea makers.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Nov 22 - Nov 23

Premium Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Rapid City-Rushmore Plaza, an IHG Hotel ratings based on 37 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Rapid City-Rushmore Plaza, an IHG Hotel

Everyone (8) Couples (1) Family (4)
3 out of 5
My room was clean and quiet even though they are doing some renovations around the property.

Posted by , from Poway on Oct 20, 2021

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4 out of 5

Posted by on Jun 30, 2021

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3 out of 5
Some of the staff were not friendly! Due to Covid they have limited housekeeping on staff and the hotel shows- not sure I would stay here again.

Posted by on Feb 16, 2021

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4 out of 5
Location. Pool. Food. All good. They don’t have connecting rooms. Difficult to control kids in other room.

Posted by on Aug 24, 2019

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5 out of 5
Great Stay! Staff was wonderful. Restaurant was excellent. Really made to feel at home... Highly recommend --- Karl

Posted by on May 21, 2019

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5 out of 5
Wonderful facility, with a very friendly staff.Great value for the money

Posted by on Apr 22, 2019

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5 out of 5
This place is excellent! Great rooms, great pool, excellent staff! The bar is a fun place with friendly staff, Nicholas, and the buffet the next morning was superb! Carla was an awesome waitress and Katie fixes a mean omelet! Right next door to the civic center. I really can't wait to stay again!

Posted by , from Wyoming on Nov 13, 2018

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3 out of 5

Nearly froze to death

Pros: It was nice, close to downtown, civic center, etc.
Cons: Maintain the heating system.
It was 8° outside and 64° in our room. I kept turning the thermostat up, more and more and it actually got colder in the room. Called for help, guy showed up, talked a big talk but finally had to get a different room around 10PM that night.

Posted by , from Douglas, WY on Feb 12, 2018

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5 out of 5

Nice place and very good location.

Pros: The location and comfort.
Cons: A hotel should have a safe in the room. If you go to the pool, you should feel secure leaving valuable items in a safe in the room.
Location: 10 minute walk to the downtown bars and restaurants. You are not far from the major tourist spots, within 60 miles of the Badlands, Mt. Rushmore,
The location is convenient - close to major roads and about a 10 minute walk to downtown. The rooms were clean and comfortable- flat screen tv and a very comfortable bed. I ate breakfast one morning. I ordered the buffet. Food was very good and the price was reasonable. There was plenty of parking. The pool was nice but like most places filled with little kids. I did not see a safe in the room for valuables. I don't like leaving a camera or an I-Pad in the room. I would stay here again and I recommend this hotel.

Posted by , from New Jersey on Aug 20, 2015

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2 out of 5

Older beds

The staff was very helpful. The beds were old and saggy, linens were worn and thin.

Posted by , from r on Aug 15, 2015

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About the Holiday Inn Rapid City-Rushmore Plaza, an IHG Hotel

Location 505 N 5th St, Rapid City, SD 57701

Property Features

As a guest of Holiday Inn Rapid City-Rushmore Plaza, an IHG Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Rapid City-Rushmore Plaza, an IHG Hotel. A roundtrip airport shuttle during limited hours and an area shuttle are free. Self parking is free. This 3-star Rapid City hotel is smoke free.

  • 205 guestrooms or units
  • 8 levels
  • 14000 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Rapid City-Rushmore Plaza, an IHG Hotel offers 205 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers. This Rapid City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Holiday Inn Rapid City-Rushmore Plaza, an IHG Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Pet fee: USD 30 per accommodation, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn City-Rushmore
  • Holiday Inn City-Rushmore Hotel
  • Holiday Inn City-Rushmore Hotel Rapid Plaza
  • Holiday Inn Rapid City-Rushmore Plaza
  • Holiday Inn Rapid City-Rushmore Plaza Hotel Rapid City
  • Holiday Inn Rapid City-Rushmore Plaza Hotel
  • Holiday Inn Rapid City-Rushmore Plaza Rapid City
  • Holiday Inn Rapid City Rushmore Plaza
  • Holiday Inn Rapid City-Rushmore Plaza, an IHG Hotel Hotel
  • Holiday Inn Rapid City-Rushmore Plaza, an IHG Hotel Rapid City

You should know

  • Pool access available from 5 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.