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4.3 out of 5

"We were really excited to stay at the Franklin because of its reputation of being very luxurious and nice- however during the summer months, which I g ... " More

By a verified traveler on Mon 17 Jul 2017

Hotel Description

3.5-star Tuscan hotel near Franklin Street

Heart of Chapel Hill

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Franklin Street and within 2 miles (3 km) of University of North Carolina. DSI Comedy Theater and Ackland Art Museum are also within half a mile (1 km).

Renovated in 2015

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a lobby fireplace, and express check-out are also offered.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 67 guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include LCD TVs, room service, and Egyptian cotton sheets.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Feb 24 - Feb 25

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Franklin Hotel Chapel Hill ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Franklin Hotel Chapel Hill

Everyone (6)
5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by LB

Thank you for visiting us, we hope you will give us another opportunity to serve you when you are back in the area.

5 out of 5

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 22, 2019 by LB

Thank you for staying with us; we hope to see you again when your are back in Chapel Hill. Best, -Louise.

5 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 25, 2019 by Wes Rowe - GM

Thank you!

5 out of 5

Posted by on Jan 22, 2019

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1 out of 5
I booked through travelocity and the hotel staff said they could not find it. I showed them the email confirmation and they still said they could not honor it. They gave me a lesser room, charged me full rate and I was charged by both the hotel and travelocity.

Posted by on Sep 26, 2018

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3 out of 5

They do renos in the summer and slack off a bit

We were really excited to stay at the Franklin because of its reputation of being very luxurious and nice- however during the summer months, which I guess is their off season, it was less than luxurious....hotel parking lot was closed, ok, I get it. Then the very front entrance, revolving door down for repairs, then once inside, 1 of the 2 elevators down. The hotel room was spacious for 2 people. Looked as though the sheets were not changed between customers as when I pulled down the comforter, the sheets were all in disarray, like they just smoothed out the comforter on top. Last ugh was hairs found in the shower (NOT OURS) Gross.

Posted by , from Charlotte, NC on Jul 17, 2017

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5 out of 5

Good location and feature

Mid size hotel with clean and decent room, and quiet atmosphere. Full service breakfast was included in the room rate.

Posted by , from Chapel Hill, NC on Oct 3, 2013

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5 out of 5

Great place to stay

Had a wonderful time staying right on Franklin street in a great hotel. Staff was marvelous and great breakfast was included in the price. Parking was free. Would definitely stay there again! 

Posted by , from Lancaster, PA on May 28, 2013

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5 out of 5

Great Service and Location

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The Franklin Hotel is the perfect accommodation to take advantage of everything Chapel Hill and Carrboro have to offer. There are plenty of restaurants and bars within walking distance. The restaurant offers a wonderful breakfast. Service is top notch.

Posted by , from Raleigh, NC on Jan 4, 2012

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5 out of 5

Great Hotel in a great location

Pros: Free breakfast, Free Internet, Quiet
My son and I stayed there at the end of a long hot baseball tournament trip. Rooms were well appointed, beds so so comfortable. Exceeded my expectations!

Posted by , from Rhode Island on Nov 15, 2011

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About the The Franklin Hotel Chapel Hill

Location 311 W Franklin St, Chapel Hill, NC 27514

Renovations + Closures

This property is undergoing renovations from 03 February 2020 to 30 April 2020 (completion date subject to change).

The following facilities will be closed from 17 February 2020 to 30 April 2020 (dates subject to change):

  • Bar/Lounge
  • Fitness facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2250 square feet (209 square meters). A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly The Franklin Hotel Chapel Hill. Parking is available for a fee. A complete renovation of The Franklin Hotel Chapel Hill was completed in January 2015. This Tuscan-style Chapel Hill hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Raleigh, NC (RDU-Raleigh - Durham Intl.) (28.7 km / 17.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Franklin Hotel Chapel Hill offers 67 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations are furnished with unspecified sofa beds. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Chapel Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Refrigerator
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy full breakfast for a fee.

Refuge - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Car recommended
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 15.00 per person (approximately)
  • Self parking fee: USD 22.00 per day (in/out privileges)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franklin Chapel Hill
  • Franklin Hotel
  • Franklin Hotel Chapel Hill
  • Hotel Franklin
  • Franklin Hotel Chapel Hill Curio Collection Hilton
  • Franklin Hotel Curio Collection Hilton
  • Franklin Chapel Hill Curio Collection Hilton
  • Franklin Curio Collection Hilton
  • The Franklin Chapel Hill
  • The Franklin Hotel Chapel Hill Hotel
  • The Franklin Hotel Chapel Hill Chapel Hill
  • The Franklin Hotel Chapel Hill Hotel Chapel Hill

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.com/Raleigh-Hotels-The-Franklin-Hotel-Chapel-Hill.h1515921-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.