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4.2 out of 5

"We were really excited to stay at the Franklin because of its reputation of being very luxurious and nice- however during the summer months, which I g ... " More

By a verified traveler on Mon 17 Jul 2017

Hotel Description

3.5-star Victorian hotel near University of North Carolina

City center stay

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Franklin Street and within 2 miles (3 km) of University of North Carolina. DSI Comedy Theater and Ackland Art Museum are also within half a mile (1 km).

Renovated in 2015

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. A free area shuttle is offered as well.

Free Internet, sofa beds

The 67 guestrooms feature comforts like Egyptian cotton sheets and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. Free WiFi, free wired Internet, and iPod docks are also available.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Sep 2 - Sep 3

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Franklin Hotel Chapel Hill ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Franklin Hotel Chapel Hill

Everyone (4)
5 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 25, 2019 by Wes Rowe - GM

Thank you!

5 out of 5

Posted by on Jan 22, 2019

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1 out of 5
I booked through travelocity and the hotel staff said they could not find it. I showed them the email confirmation and they still said they could not honor it. They gave me a lesser room, charged me full rate and I was charged by both the hotel and travelocity.

Posted by on Sep 26, 2018

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3 out of 5

They do renos in the summer and slack off a bit

We were really excited to stay at the Franklin because of its reputation of being very luxurious and nice- however during the summer months, which I guess is their off season, it was less than luxurious....hotel parking lot was closed, ok, I get it. Then the very front entrance, revolving door down for repairs, then once inside, 1 of the 2 elevators down. The hotel room was spacious for 2 people. Looked as though the sheets were not changed between customers as when I pulled down the comforter, the sheets were all in disarray, like they just smoothed out the comforter on top. Last ugh was hairs found in the shower (NOT OURS) Gross.

Posted by , from Charlotte, NC on Jul 17, 2017

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5 out of 5

Good location and feature

Mid size hotel with clean and decent room, and quiet atmosphere. Full service breakfast was included in the room rate.

Posted by , from Chapel Hill, NC on Oct 3, 2013

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5 out of 5

Great place to stay

Had a wonderful time staying right on Franklin street in a great hotel. Staff was marvelous and great breakfast was included in the price. Parking was free. Would definitely stay there again! 

Posted by , from Lancaster, PA on May 28, 2013

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5 out of 5

Great Service and Location

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The Franklin Hotel is the perfect accommodation to take advantage of everything Chapel Hill and Carrboro have to offer. There are plenty of restaurants and bars within walking distance. The restaurant offers a wonderful breakfast. Service is top notch.

Posted by , from Raleigh, NC on Jan 4, 2012

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5 out of 5

Great Hotel in a great location

Pros: Free breakfast, Free Internet, Quiet
My son and I stayed there at the end of a long hot baseball tournament trip. Rooms were well appointed, beds so so comfortable. Exceeded my expectations!

Posted by , from Rhode Island on Nov 15, 2011

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5 out of 5

Great hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Had a nice stay at the Franklin! Close by to many restaurants and shops. Free breakfast at the Windows restaurant was great. Choice of and egg dish or waffle/ French toast. Chocolate chip cookies in the lobby--Delicious! Parking was free too.. Loved the Franklin, and would definitely stay again!

Posted by on Aug 9, 2011

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5 out of 5

Great Overall Experience

Pros: Close restaurants, Quiet, great location in chapel hill
Absolutely beautiful decor, friendly and accomodating staff, extensive choice of pillows and a delightful introduction to pink lemonade martinis in the hotel bar.

Posted by , from Virginia on Apr 12, 2011

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About the The Franklin Hotel Chapel Hill

Location 311 W Franklin St, Chapel Hill, NC 27514

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free wired Internet. Event space at this hotel measures 2250 square feet (209 square meters). A health club, spa services, and gift shops/newsstands are also featured at the business-friendly The Franklin Hotel Chapel Hill. Parking is available for a fee. A complete renovation of The Franklin Hotel Chapel Hill was completed in 2015. This 3.5-star Chapel Hill hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Supervised kid's activities (free)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Supervised childcare/activities (free)
  • Free WiFi
  • Free area shuttle
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Raleigh, NC (RDU-Raleigh - Durham Intl.) (28.5 km / 17.7 mi)
  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Franklin Hotel Chapel Hill offers 67 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Chapel Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy full breakfast for a fee.

Roberts Lounge - Onsite bistro. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 15.00 per person (approximately)
  • Self parking fee: USD 18.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franklin Chapel Hill
  • Franklin Hotel
  • Franklin Hotel Chapel Hill
  • Hotel Franklin
  • Franklin Hotel Chapel Hill Curio Collection Hilton
  • Franklin Hotel Curio Collection Hilton
  • Franklin Chapel Hill Curio Collection Hilton
  • Franklin Curio Collection Hilton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.