"The parking lot was full of people hanging out with loud music when we arrived after 9 PM. The person at the front desk barely spoke to us- at one po ... " More
In historical district
You'll find Bennett Place and North Carolina Civil War Trail within 2 miles (3 km) of this hotel. Duke University and Rhine Research Center Museum are also within 3 miles (5 km).
Renovated in 2022
This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.
Jul 5, 2021 by fire
sorry
Jul 6, 2020 by nawaid
sorry about your experience , we are working on improving
Mar 16, 2020 by Sam
We appreciate you taking time to provide such candid feedback of your stay.I am very sorry to hear that your stay did not meet your expectations.We will work hard to fix the issue you pointed out.
Mar 11, 2020 by Sam
We appreciate you taking the time to provide us with such candid feedback of your stay.I am very sorry to hear that your stay did not meet your expectations.We will address issues raised by you .Please accept our apology. Thank you
Jan 16, 2020 by Raj
Thank you for your feed back.We apologize for the inconvenience.
The following facilities will be closed during August, September, October, November, December, and January:
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 480 square feet (43 square meters) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Durham Medical Center also features a fitness center, laundry facilities, and express check-out. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Durham Medical Center was completed in January 2022. This Durham hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Free self parking , Free RV, bus, truck parking
SureStay Plus Hotel by Best Western Durham Medical Center offers 114 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.