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4.3 out of 5

"Was a great place to stay " More

By a verified traveler on Thu 10 Jun 2021

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Hotel Description

Hotel perfectly located for exploring Durham

Heart of Durham

Within 6 miles (10 km) of this hotel, you'll find University Mall and Waller Family Farm. Mechanics & Farmers Bank and University of North Carolina are also within 6 miles (10 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and express check-out. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, iPod docks

Featuring conveniences like refrigerators and microwaves, the 136 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, room service, and coffee/tea makers are also available.

Room, Two Queen Bed, Non Smoking, Upgrade

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$80* Per night/room Oct 18 - Oct 19

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn University Durham - Chapel Hill ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn University Durham - Chapel Hill

Family (6)
5 out of 5
Was a great place to stay

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jun 10, 2021 by Evelyn

Well thank you very much, come back anytime

4 out of 5
All of the staff we had contact with were friendly and very helpful.. The breakfasts, on the days we woke up in time to partake, were swell. One doesn't gete hot scrambled eggs at the time at these places. Maid service was splendid.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 24, 2019 by Evelyn

The Comfort Inn University Durham Chapel Hill’s team would like to thank you for your positive comments about your recent stay, I will share them with our team. Evelyn Stapleton General Manager

5 out of 5
BATHTUB NEED TO BE CLEANER BUT AFTER THAT I THINK EVERYTHING WAS GOOD SPECIALLY THE FRONT DESK.

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 22, 2019 by Evelyn

Thank you for your feedback. We are renovating later this year so come back and see our changes.

3 out of 5
It was clean and tidy ..breakfast was delicious. The only problem i had was the water was finicky it was hot cool hot cool hot hot .. it was just aggravating.

Posted by on Apr 22, 2019

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Comment from Hotel Management

May 3, 2019 by Evelyn

I will get a plumber to take a look.

5 out of 5

Staff members were kind and helpful

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I have stayed at this hotel several times before when visiting my daughter at Chapel Hill. The staff have always been accomodating, cheerful and pleasant to deal with. The rooms have always been clean and ready upon my arrival and the price is not so much that I have to see my heart doctor everytime I pay the bill for my stay. Breakfast in the mornings has always been a good seletcion and stocked well. I have no doubt that I will be staying at this hotel again in the future.

Posted by , from Currituck, NC on Apr 14, 2011

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4 out of 5

Very accomodating stay

Pros: Free breakfast, Quiet
I stayed here overnight for a wedding. I was allowed to check in to my room early and it was quite clean and comfortable. The staff was quite helpful in getting me assistance with getting to the airport the next morning very early (checked out at 4:30 am) and my brother also stayed here in a larger room which was really nice. He has a back problem and cannot sleep in a bed. They found a chair he could sleep in and moved it into his room. Overall, it was a great place to stay and the location was good as well. I would go back again. There was a free breakfast bar which the staff did an excellent job in accomodating the large number of people eating.

Posted by , from Wylie Texas on Feb 7, 2011

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4 out of 5

Comfortable and convenient

This was a very convenient hotel to many places in the Research Triangle Area. Beds were comfortable and service was excellent. Very convenient to plenty of restaurants and shopping also. Wish they had an indoor pool though.

Posted by on Apr 10, 2010

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5 out of 5

A Comfortable Stay

We were on a trip to visit UNC and Duke. This Comfort Inn was perfectly situated between them. There are several places to eat next door and across the street, as well as a shopping center with a grocery store for those bottles of water. The breakfast buffet at the Comfort Inn offered many choices, and the room was in very good shape. The beds were comfortable. What more could you want?

Posted by on Jul 21, 2009

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5 out of 5

Great place, would stay again.

Rooms (King suite) were very large, plenty of room for three of us. Bathroom best I've seen in this price range. Breakfast was good, staff very helpful. Very good value for money; in fact we wanted to stay longer and the hotel was full. Had to switch to a different, more expensive and much less nice place. Would definitely stay here again, would be my first choice in Chapel Hill area.

Posted by on May 26, 2009

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3 out of 5

Excellent for price UNLESS....

This hotel is older, yet very clean. The service and personnel were fabulous EXCEPT for the nighttime person. We came in at 11:30 p.m. one night and needed a roll-a-way bed. The young man at the desk said he didn't know if they had any, and didn't have any keys to access places to look for one. When requested to call a manager for information, he refused. Spoke with the General Manager the next morning to register our complaint. He took our name and address and promised to make it up to us by sending a voucher for a future stay on him. Only five days later, but still haven't received it.

Posted by on Apr 29, 2009

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About the Comfort Inn University Durham - Chapel Hill

Location 3508 Mt Moriah Rd, Durham, NC 27707

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1220 square feet (110 square meters). A free area shuttle within 10 miles is available. A seasonal outdoor pool, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn University Durham - Chapel Hill. Self parking is free. This Durham hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 1220 sq ft of conference space
  • 110 sq m of conference space
  • Built in 1990
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 10 miles
  • Parking: Free self parking

Room Amenities

Comfort Inn University Durham - Chapel Hill offers 136 accommodations with iPod docking stations and complimentary newspapers. 45-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Durham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Preferential Card, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Preferential Card, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Comfort Inn Chapel Hill
  • Comfort Inn Durham Chapel Hill
  • Comfort Inn University Chapel Hill
  • Comfort Inn University Chapel Hill Hotel
  • Comfort Inn University Chapel Hill Hotel Durham
  • Comfort Inn University Durham
  • Comfort Inn University Durham Chapel Hill
  • Comfort Inn University Durham Chapel Hill Hotel
  • Comfort Inn University Durham - Chapel Hill Hotel
  • Comfort Inn University Durham - Chapel Hill Durham
  • Comfort Inn University Durham - Chapel Hill Hotel Durham

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 11:00 PM.
  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.