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4.2 out of 5

"I stayed in a room with a pull out couch and needed a blanket for the couch and the front desk didnt provide one when asked. My kids had to sleep with ... " More

By a verified traveler on Sun 11 Oct 2020

Hotel Description

Durham hotel in North Garrett Road area

In Durham

A stay at this North Garrett Road hotel places you within 3 miles (5 km) of Mechanics & Farmers Bank and 6 miles (10 km) of Duke University. Duke University Hospital and North Carolina Central University are also within 6 miles (10 km).

Business services

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, flat-screen TVs

The 130 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and premium bedding. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$76* Per night/room Jul 31 - Aug 1

Room, 2 Double Beds, Accessible, Non Smoking (Mobility/Hearing Impaired)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, Non Smoking (Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill

Everyone (11) Couples (1) Family (6)
2 out of 5
Room smelled like cigarette smoke. Notified the front desk. They acted indifferent and said “it didn’t smell like that when we checked it before you got there”. Went to check the room above but offered mother ad far as an alternate room. Brought it up as I checked out with a different staff member and their only response was “That’s hard to believe.” Won’t stay there again. So many other options.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 7, 2021 by Travise L GM

We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel.

4 out of 5
I stayed in a room with a pull out couch and needed a blanket for the couch and the front desk didnt provide one when asked. My kids had to sleep without a blanket all night. Also why is it that they are not providing breakfast and the gym is closed but all the nearby breakfast restaurants and gyms are open. Its time to get back to full but safe service.

Posted by , from Durham, NC on Oct 11, 2020

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Comment from Hotel Management

Oct 12, 2020 by Travise L GM

Whittaker, Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.

4 out of 5

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 18, 2020 by Travise L GM

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

5 out of 5
Excellent quality of the room and staff. It would be nice if there were security cameras in the parking lot to protect against theft.

Posted by , from Winston-Salem, NC on Jul 21, 2020

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Comment from Hotel Management

Jul 21, 2020 by Travise L GM

Greg, Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

5 out of 5
The ease of check-in was great. It took no more than 5 minutes. The building was extremely clean. Room was quite comfortable.

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 11, 2019 by Travise L GM

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

4 out of 5
Great little hotel for what it was and the staff was extremely polite and helpful. Asia let me use her own personal phone charger Bc I had forgotten mine. Nice touch.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by Travise L GM

Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!

5 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 21, 2019 by Travise L GM

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

5 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 3, 2019 by Travise L GM

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

2 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 12, 2019 by Travise L GM

Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.

4 out of 5
Great staff. They are ready to serve. Easy to provide help and assistance. Thanks

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 6, 2019 by Travise L GM

AD, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

About the La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill

Location 4414 Durham Chapel Hill Blvd, Durham, NC 27707

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill also features a garden, coffee/tea in a common area, and dry cleaning/laundry services. Free self parking is available. This Durham hotel is smoke free.

  • 130 guestrooms or units
  • 4 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (28.2 km / 17.5 mi)
  • Train station: Durham Station (9.6 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill offers 130 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization on the guest's credit card for 1st night's room and tax at check-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards

Hotel Names

  • Chapel Hill Durham
  • La Quinta Chapel Hill
  • La Quinta Durham Chapel Hill
  • La Quinta Inn Chapel Hill
  • La Quinta Inn Durham Chapel Hill
  • Quinta Inn Durham Chapel Hill
  • Quinta Inn Chapel Hill
  • Quinta Durham Chapel Hill
  • Durham La Quinta
  • La Quinta Durham
  • La Quinta Inn And Suite Durham/Chapel Hill Hotel Durham
  • La Quinta Inn Suites Durham Chapel Hill
  • La Quinta Inn Suites University Area Chapel Hill
  • La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill Hotel
  • La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill Durham
  • La Quinta by Wyndham University Area Chapel Hill
  • La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill Hotel
  • La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill Durham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.