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Hyatt Place Durham Southpoint

3-star property
7840 NC 751 Hwy, Durham, NC 1-855-201-7819

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3.9 out of 5
Good!
See all 16 Travelocity Reviews

"Clean and very convenient to area universities. Easy access to interstate but not noisy from traffic. " More

By a verified traveler on Mon 03 Aug 2020

Points Of Interest

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Hotel Description

3-star hotel near Streets at Southpoint Mall

In Durham

Within 3 miles (5 km) of this Durham hotel, you'll find Streets at Southpoint Mall and Herndon Hills Farm. Research Triangle Park and Finley Golf Course are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like sofa beds and sitting areas, the 164 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include pillowtop beds, refrigerators, and premium bedding.

Guestroom Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$113* Per night/room Oct 1 - Oct 2

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Durham Southpoint ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Durham Southpoint

Everyone (8) Couples (1) Family (7)
5 out of 5
Clean and very convenient to area universities. Easy access to interstate but not noisy from traffic.

Posted by on Aug 3, 2020

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Comment from Hotel Management

Aug 3, 2020 by MD

Thank you for your review! We are happy to hear that you enjoyed our quiet, "nestled" location, conveniently located off of I-40. We look forward to hosting you on your next trip to RDU!

1 out of 5
I need someone to contact me. I arrived with my confirmation and they said they were booked for the night.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by MD

We are sorry to hear of this experience. Please feel free to contact us at anytime.

2 out of 5
My in room fire alarm malfunctioned and I had to switch rooms at 4 am. Need room refund.

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 10, 2019 by MD

We are sorry to hear of your experience and hope to have another opportunity to better serve you in the near future.

4 out of 5
The staff and professionalism at this hotel is A-plus!!! I truly appreciate smiling faces when I have to stay away from home. There were a few cleanliness factors that could have used some attention (ie. one of my glasses had a piece of food stuck to the inside and a hair entangled in one of the wash cloths) but overall I was quite pleased!

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by MD

Thank you for choosing the Hyatt Place Durham Southpoint and for your review. We are happy to hear you enjoyed your stay, and do appreciate you bringing these items to our attention. We look forward to hosting you whenever your travels bring you back to the Durham area!

5 out of 5
Staff were excellent. Would stay there again. Pool was great!

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by MD

Thank you for your review. We are happy you enjoyed your stay with us. We hope to see you again soon!

3 out of 5
The facility overall was in good condition and the pool and outside patio were outstanding. The room had a musty smell however.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 17, 2019 by MD

Thank you for your review. We are sorry to hear you had this experience with your room. We hope to have another opportunity to better serve you in the near future.

5 out of 5
Place was very clean, rooms were spacious and beds comfortable. The staff was terrific, from the front desk people to the bartender. Would go back without question and highly recommend.

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by MD

Thank you so much for your review. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

5 out of 5
Extremely convenient to a variety of dining options and for visiting UNC and Duke University.

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 5, 2019 by MD

Thank you for your review, R! We hope to see you again soon.

4 out of 5
If you don’t book through Hyatt, you do not get your points as a member of World of Hyatt.

Posted by on Feb 1, 2019

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Comment from Hotel Management

Feb 10, 2019 by MD

Thank you for your review. This is detailed in Hyatt's World of Hyatt Terms & Conditions. Please contact us directly with any questions regarding these. We hope you enjoyed your stay and look forward to hosting you again soon.

2 out of 5

Dogs barking at all hours of the day and night

Pros: Cleanliness, breakfast, staff
Cons: Don't allow barking dogs
This is a nice hotel physically. It is clean, has a good breakfast, and overall I would have given it four stars except that there were dogs barking at all hours of the day and night which awakened myself and others. I would definitely not stay there again if in the area due to this noise. In the future, I will look for hotels that do not allow dogs as the noise was very loud at times and made it very difficult to get good sleep.

Posted by on Jun 17, 2018

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Comment from Hotel Management

Jul 4, 2018 by Michael D

We are very sorry to hear of this experience while visiting our property. If you are ever disturbed during your stay, please notify the Host Station as we will do everything in our power to provide you with a prompt resolution. We hope to be able to better serve you in the near future!

About the Hyatt Place Durham Southpoint

Location 7840 NC 751 Hwy, Durham, NC 27713

Property Features

Hyatt Place Durham Southpoint offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 0 square feet (0 square meters). A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hyatt Place Durham Southpoint. A free area shuttle within 3 mi is available. Free self parking is available. This 3-star Durham hotel is smoke free.

  • 164 guestrooms or units
  • 7 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Raleigh - Durham Intl. Airport (RDU) (18.7 km / 11.6 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Hyatt Place Durham Southpoint offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (late night)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Hyatt Place Durham Southpoint has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and staff at the property wear personal protective equipment.Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Durham Southpoint
  • Hyatt Place Durham
  • Hyatt Place Durham Southpoint
  • Hyatt Place Southpoint
  • Hyatt Place Southpoint Hotel
  • Hyatt Place Southpoint Hotel Durham
  • Hyatt Place Durham Southpoint Hotel
  • Hyatt Durham Southpoint Durham
  • Hyatt Place Durham Southpoint Hotel
  • Hyatt Place Durham Southpoint Durham
  • Hyatt Place Durham Southpoint Hotel Durham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.