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"While we had no issues at the hotel, the hotel is older and needs a lot of updates. " More

By a verified traveler on Mon 30 Aug 2021

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Hotel Description

Durham guestrooms with free WiFi

Near the airport

A stay at this hotel places you within half a mile (1 km) of Research Triangle Park and 3 miles (5 km) of Lenovo. Duke Medicine and Lake Crabtree County Park are also within 6 miles (10 km).

Free airport shuttle

This hotel doesn't skimp on freebies - guests have free WiFi and a free airport shuttle. Business travelers can take advantage of the business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and dry cleaning are also provided.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 125 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free newspapers.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$78* Per night/room Oct 31 - Nov 1

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites Raleigh Durham Airport/Research Triangle Park ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Raleigh Durham Airport/Research Triangle Park

Everyone (6) Couples (1) Family (12)
3 out of 5
While we had no issues at the hotel, the hotel is older and needs a lot of updates.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 15, 2021 by FOM

Dear Kristina, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. However, on behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you so much for your business and we wish you the best in your future travels! Kind regards, Laurin Konopka Front Office Manager Comfort Suites RTP/RDU

4 out of 5
People at reception area were nice and responsive to questions and needs. As for dislikes: place is aged, it needs upgrading. Elevators are hot, water is leaking from speakers in dining room area. Ice machine only works on 5th floor!

Posted by on Jul 29, 2021

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Comment from Hotel Management

Sep 15, 2021 by FOM

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. However, on behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you so much for your business and we wish you the best in your future travels! Kind regards, Laurin Konopka Front Office Manager Comfort Suites RTP/RDU

3 out of 5
Hallway smelled like marijuana, even though the hotel is non smoking. Older A/C unit. It was either on cold continuously or off. It did not shut off automatically when temp was reached, so I was up several times a night to turn it off and on.

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 20, 2021 by FOM

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate you returning to the hotel, even during these uncertain times! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I have shared this information with the maintenance staff and we will make sure to take care of the issues you presented! Thank you for letting us know so that we can make the necessary adjustments and no other guests will have such an experience. We do hope to see you again soon! And thank you again for your patronage to the Choice brand! Kind Regards, Laurin Konopka Front Office Manager Comfort Suites RTP/RDU

3 out of 5
The property was clean & the service was friendly, but it needs a serious upgrade. We’ve stay there in the past but it’s starting to get run down. The lampshades in our room were old & cracked, the refrigerator shelves were rusted and the faucet in the tub was bent and obviously repaired so that the shower came on as soon as you turned on the faucet. We loved it in the past, but will not be staying there again

Posted by , from Augusta, GA on Jan 7, 2021

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Comment from Hotel Management

Feb 4, 2021 by Melissa Silberman

Dear Theressa, Thank you for taking the time to fill out a survey regarding your stay. Let me apologize for not living up to your previous stays with us. I have forwarded your issues to the appropriate teams so they can be corrected. I am sorry to hear you will not be back to join us in the future but do hope you continue to utilize Choice Hotels for other stays. Sincerely, Melissa Silberman General Manager

1 out of 5
I stayed in room 339. The phone wasn't working so I couldn't call the front desk for anything. I had to use my personal cell. They never fixed it while I stayed. I had issues w the toilet. The night manager never resolved the issue. I talked to Kenya/Kenyon this morning and housekeeping came around 7am to fix the toilet. All night we had to keep towels by the toilet to catch the water. I want a full refund. This was the worst stay ever.

Posted by , from Dallas on Oct 7, 2020

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4 out of 5
I enjoyed my stay overnight at Comfort Suites and am scheduled to come back this weekend. The only thing that could have improved my stay would have been being able to take a bath, but the shower lever would not move so I could only take a shower. I really appreciate the standard of cleanliness with Covid in mind.

Posted by on Aug 17, 2020

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5 out of 5
Thanks for a great stay. Israel is a super person, friendly, considerate and kind.

Posted by , from Dublin Ohio on Feb 28, 2020

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5 out of 5
I like the location at this property since it is somewhat walking distance from the other hotel venues. There were any places to eat or shop that were near by so that was the only negative to staying there. I really loved the customer service from the hotel staff, they were very accommodating.

Posted by on Jan 28, 2020

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3 out of 5
Facility needs a complete over haul and updating. Staff was very friendly and accommodating.

Posted by on Jan 8, 2020

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5 out of 5
Great place to stay!! Convenient to doctors that we needed to see!

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Melissa, Director of Sales

Thank you for your feedback!

About the Comfort Suites Raleigh Durham Airport/Research Triangle Park

Location 5219 Page Rd, Durham, NC 27703

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. You'll find a business center on site. A roundtrip airport shuttle is free (available on request). A seasonal outdoor pool, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Raleigh Durham Airport/Research Triangle Park. This Durham hotel is smoke free.

  • 125 guestrooms or units
  • 5 levels
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Extended parking and RV/bus/truck parking available for a surcharge

Room Amenities

Comfort Suites Raleigh Durham Airport/Research Triangle Park offers 125 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Raleigh Durham Airport/Research Triangle Park
  • Comfort Suites Raleigh Airport/Research Triangle Park Hotel
  • Comfort Suites Raleigh Airport/Research Triangle Park

You should know

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.