Skip to main content
Beginning of main content
5.0 out of 5

"Very nice hotel, cleaner than most US hotels, nice grounds, great breakfast, helpful staff, on flight path so you do hear the planes. " More

By a verified traveler on Wed 06 Feb 2019

Enter dates to see availability

Hotel Description

4-star hotel with a spa, connected to the convention center

Close to airport

At this Puembo hotel, you'll be within 3 miles (5 km) of Chiche and 6 miles (10 km) of Gallardo. Also within 9 miles (15 km) are Ilaló and Scala Shopping Mall.

Full-service spa, health club

A full-service spa, 2 restaurants, and 4 spa tubs are all featured at this hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the outdoor pool and free perks like buffet breakfast and free self parking.

Free WiFi, comfy beds

The 78 soundproofed guestrooms offer free WiFi and comfy beds. LCD TVs come with satellite channels, and other amenities include room service and premium bedding.

Standard Room, 1 Queen Bed, Non Smoking, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$100* Per night/room Jan 25 - Jan 26

Standard Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Family Suite, Non Smoking, Garden View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Superior Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Casa De Campo - AP

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Rooms Matrimonial - SM

Bed Count 1 Full Bed Maximum Occupancy 4 Max

San Jose de Puembo Quito Airport, an Ascend Hotel Collection ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for San Jose de Puembo Quito Airport, an Ascend Hotel Collection

Everyone (2)
5 out of 5
Very nice hotel, cleaner than most US hotels, nice grounds, great breakfast, helpful staff, on flight path so you do hear the planes.

Posted by on Feb 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 31, 2019 by Mauricio

Dear Guest Thank you for your comment, we really appreciate. Thankfully Quito is not a busy airport, we also have special windows with sound noise reduction technology.

5 out of 5

Great hotel and super staff

Everything was great ; hotel driver met guests at airport , nice clean room , comfortable bed , super breakfast , complimentary wet or dry sauna . Staff is 5 *! I had nice relaxing time and continued my travel.

Posted by , from Atlanta , Ga on Feb 27, 2018

Was this review helpful to you?
Comment from Hotel Management

Feb 27, 2018 by Mauricio

Dear Lara Thank you very much for your review, it means a lot to us being able to satisfy our guests. Hope to see you back in the future.

About the San Jose de Puembo Quito Airport, an Ascend Hotel Collection

Location Calle Manuel Burbano s/n, Puembo, Pichincha 170179

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

San Jose de Puembo Quito Airport, an Ascend Hotel Collection offers its guests a full-service spa, 4 spa tubs, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A children's pool, a 24-hour health club, and a sauna are also featured at the family-friendly San Jose de Puembo Quito Airport, an Ascend Hotel Collection. A shuttle from the airport to the hotel is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 4-star Puembo hotel.

  • 78 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • 8 conference rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport pick-up
  • Parking: Free self parking

Room Amenities

San Jose de Puembo Quito Airport, an Ascend Hotel Collection offers 78 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Puembo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2016.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Le Gourmet - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Activities

4 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Volleyball on site

Spa Services

JOYAS DEL ECUADOR has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 1790834670001

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is 1790834670001. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - 1790834670001
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 5 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Jose Puembo Quito Airport Ascend Hotel Member
  • San Jose Quito Airport Ascend Hotel Member
  • San Jose Puembo Quito Airport Ascend Member
  • San Jose Quito Airport Ascend Member

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • San Jose de Puembo Quito Airport, an Ascend Hotel Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.travelocity.com/Quito-Hotels-San-Jose-de-Puembo-Quito-Airport,-an-Ascend-Hotel-Collection.h13418240-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Quito-Hotels-San-Jose-de-Puembo-Quito-Airport,-an-Ascend-Hotel-Collection.h13418240-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Quito-Hotels-San-Jose-de-Puembo-Quito-Airport,-an-Ascend-Hotel-Collection.h13418240-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.