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4.4 out of 5

"Hotel was nice ,staff great. I did not like Internet charges $15.00 a day. Also ,when I reserved I was told breakfast was included on the price. To my ... " More

By a verified traveler on Fri 12 Nov 2021

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Hotel Description

4.5-star luxury hotel near Foch Square

Heart of Quito

Stay at this Quito hotel and you'll be within half a mile (1 km) of Foch Square and 2 miles (3 km) of Quicentro Shopping. Atahualpa Olympic Stadium and Basilica of the National Vow are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 4 restaurants, and 2 spa tubs are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the outdoor pool, bar/lounge, and laundry facilities.

IPod docks, WiFi

The 259 soundproofed guestrooms offer WiFi and iPod docks. Other amenities include dining areas, wired Internet, and plasma TVs with cable channels.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Terrace, City View (Corner)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

JW Marriott Hotel Quito ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Hotel Quito

Everyone (3) Family (1)
3 out of 5
Hotel was nice ,staff great. I did not like Internet charges $15.00 a day. Also ,when I reserved I was told breakfast was included on the price. To my surprise I was charged .

Posted by on Nov 12, 2021

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Comment from Hotel Management

Nov 15, 2021 by Darwin

Dear Victor good morning. Thank you for your message. We really appreciate your feedback about the stay with us. It helps us to improve our service. Warmest regards

5 out of 5
Everything was perfect

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 18, 2021 by Darwin

Thank you ☺

5 out of 5

Posted by on Jul 9, 2021

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5 out of 5

Posted by on Apr 20, 2019

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5 out of 5

Hotel has a great staff

Pros: Free breakfast
Cons: Nothing close, No free Internet, see above....can't walk anywhere
The only problem with the hotel is the location...it is in a quiet part of Quito so after dark there is no pedestrian traffic. Streets are dark. Many Columbian have moved to Ecuador and prey on tourists....pick pockets, mugging, and so forth. This situation necessitates taking a taxi whenever one leaves the hotel after dark.

Posted by , from CA on Jan 3, 2012

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5 out of 5

Great hotel!

Cons: No free Internet
I really enjoyed my stay- the room was large, clean and very comfortable. The Hotel itself was very nice. Definitely recommend!

Posted by , from Orange county on Feb 8, 2011

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4 out of 5

Good hotel, needs updates

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We stayed briefly on our way home from the Galapagos Islands. The hotel was very comfortable with great beds and spacious and comfortable bathrooms. The decor could use some updating. The restaurants were very good, but a little overpriced and the service in the bar was poor. The hotel had a very nice shopping area where we found high quality art and jewelry for a decent price. Don't let the hotel arrange your transportation to the airport or you will pay twice the going rate.

Posted by , from chattanooga tn on Feb 8, 2011

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5 out of 5

accomodations and service was world class

Pros: Free breakfast, Close restaurants, Quiet, friendly stall
Cons: No free Internet
from the moment I was met at the front door I started to relax and tension was released from my body. The friendly, English speaking staff made me feel as I was the most important guest in the hotel. They accomodated all of my requests with a smile. The room was outstanding and just what I needed after a long day of travel. I recomend this hotel to any and all travelers, from any part of the world

Posted by , from Yorba Linda, Ca on Feb 7, 2011

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3 out of 5

December 2010

We arrived and although the hotel was beautifully furnished our room was dark and small and we could hear everything going on outside. If you want a quiet place to rest, this is not the place for you. The location is perfect, in the heart of the old colonial city. I really enjoyed my food in their restaurant in the evening but I did get Salmonella poisoning from their eggs at breakfast. The breakfast buffet was weird!! Left over veggies from the previous nights service!! We eventually asked to be moved to a quieter and bigger room and after much fighting got moved. The walls really are paper thin in this hotel. OMT, when I told the receptionist about getting sick, she just ignored me and carried on with trying to check us out. The staff were very pleasant in general and the hotel was very clean.

Posted by on Jan 9, 2011

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3 out of 5

Marriott Staff Great! Hotel too sterile

The Marriott Quito was very much like any other Marriott. If you didn't make an effort to get away from hotel you felt like you were in ANY city. The conceige and front desk staff were very nice but it felt as though they were trying to keep you in the hotel. We were there for one week and obviously wanted to eat elsewhere. The staff was unable to reccommend any restaurants other than their own. The Marriott restaurants were good but expensive and very limited. \nOn the good side the pool is great very warm but nice at night. The massages are also super and very cheap at $40 per 50minutes.\nThe hotel location is actually pretty good if you can get a staff member to help you with a map and directions to the main street. About 6-8 blocks. \nWe walked around during the day and felt comfortable. The hotel would prefer you to take a taxi EVERYWHERE.\nAnother plus was the hotel has cars available for private tours out of town....if was great for going to out of tow to markets, to the equator and any parks. The drivers have limited english and are not really tour guides although they are good drivers.

Posted by on Jan 14, 2008

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Property Features

JW Marriott Hotel Quito offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this hotel measures 15070 square feet (1400 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury JW Marriott Hotel Quito. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Quito hotel is smoke free.

  • 259 guestrooms or units
  • 11 levels
  • 4 dining venues
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Hotel Quito offers 259 accommodations with iPod docking stations and MP3 docking stations. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Quito hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Dining room
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Bistro Latino - Overlooking the pool, this restaurant specializes in Latin American cuisine and serves breakfast, brunch, and lunch. A children's menu is available.

La Hacienda - This restaurant specializes in Argentinean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Exchange Bar (Sushi) - This lobby lounge specializes in international cuisine and serves dinner only. Open daily.

Cafe Gourmet - This coffee shop specializes in international cuisine and serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Spa Services

Zumay Health Club has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JW Marriott Hotel Quito

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Service animals not allowed
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Self parking fee: USD 5 per day
  • Valet parking fee: USD 2 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Hotel Quito
  • JW Marriott Quito
  • JW Quito
  • Marriott Hotel Quito
  • Marriott Quito
  • Quito Marriott
  • JW Marriott Hotel Quito Hotel
  • JW Marriott Hotel Quito Quito
  • JW Marriott Hotel Quito Hotel Quito

You should know

  • JW Marriott Hotel Quito offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.