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Filatelia Suites & Travel

Property class: 3
3-star hotel near La Mariscal Craft Market

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Photo gallery for Filatelia Suites & Travel

Lobby sitting area
Superior Double Room | Terrace/patio
Courtyard view
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service

Explore the area

View in a map
9 de Octubre N19-58 and 18 de Septiembre, Quito, Pichincha
  • Place, La Mariscal Craft Market
    ‪3 min walk‬
  • Place, Foch Square
    ‪12 min walk‬
  • Place, General Rumiñahui Coliseum
    ‪15 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪45 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | Blackout drapes, iron/ironing board (on request), WiFi (free)

Superior Single Room

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Blackout drapes, iron/ironing board (on request), WiFi (free)

Superior Double Room

  • Mountain view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Blackout drapes, iron/ironing board (on request), WiFi (free)

Family Quadruple Room

  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Apartamento, 1 Habitación, 1-2 personas

Apartamento, 1 Habitación, 1-2 personas | Blackout drapes, iron/ironing board (on request), WiFi (free)

Apartamento, 1 Habitación, 1-2 personas

  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas | Blackout drapes, iron/ironing board (on request), WiFi (free)

Apartamento, 2 habitaciones, 4 personas

  • Mountain view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Apartment (Penthouse)

Panoramic Apartment (Penthouse) | Blackout drapes, iron/ironing board (on request), WiFi (free)

Panoramic Apartment (Penthouse)

  • City view
  • 915 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Blackout drapes, iron/ironing board (on request), WiFi (free)

Superior Room, 2 Twin Beds

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Blackout drapes, iron/ironing board (on request), WiFi (free)

Superior Quadruple Room

  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Habitación económica sencilla

Habitación económica sencilla | Blackout drapes, iron/ironing board (on request), WiFi (free)

Habitación económica sencilla

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Habitación económica doble

Habitación económica doble | Blackout drapes, iron/ironing board (on request), WiFi (free)

Habitación económica doble

  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed
  • Free WiFi

View all photos for Apartamento, 1-2 Habitaciones, 3 personas.

Apartamento, 1-2 Habitaciones, 3 personas. | Blackout drapes, iron/ironing board (on request), WiFi (free)

Apartamento, 1-2 Habitaciones, 3 personas.

  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Blackout drapes, iron/ironing board (on request), WiFi (free)

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas | Blackout drapes, iron/ironing board (on request), WiFi (free)

Apartamento, 2 habitaciones, 4 personas

  • Mountain view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Quito

Heart of Quito.Within a 15-minute walk of this La Mariscal hotel, you'll find La Mariscal Craft Market and Foch Square. General Rumiñahui Coliseum and Basilica of the National Vow are also within 2 miles (3 km).

What's nearby

  • El Ejido Park - 2 min walk - 0.1 miles
  • La Mariscal Craft Market - 3 min walk - 0.2 miles
  • House of Ecuadorian Culture - 3 min walk - 0.2 miles
  • Foch Square - 12 min walk - 0.7 miles
  • General Rumiñahui Coliseum - 15 min walk - 0.8 miles

Getting around

  • El Ejido Station - 5 min walk
  • Universidad Central Station - 16 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 47 min drive

Restaurants

  • ‪Bar Colon - ‬2 min walk
  • ‪Los Ceviches De La 10 - ‬5 min walk
  • ‪Cevicheria Saca La Resaca - ‬2 min walk
  • ‪Ch Farina - ‬8 min walk
  • ‪KFC Caja Del Seguro - ‬10 min walk

About this property

Filatelia Suites & Travel

3-star hotel near La Mariscal Craft Market
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Filatelia Suites & Travel. Limited free parking is available on a first-come, first-served basis.

This 3-star Quito hotel is smoke free.

  • 24 guestrooms or units
  • 7 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Filatelia Suites & Travel offers 24 accommodations with hair dryers and complimentary toiletries. 32-inch plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Children's toys
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking (max 3 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel restaurant is open on weekends for breakfast only.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 5 per day (33 ft away)
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Filatelia Apart
Filatelia Apart Hotel
Hotel Filatelia Quito
Filatelia Quito
Hotel Filatelia
Filatelia Suites & Travel
Filatelia Suites & Travel Hotel
Filatelia Suites & Travel Quito
Filatelia Suites & Travel Hotel Quito

Frequently asked questions

How close is Filatelia Suites & Travel to the airport?

Filatelia Suites & Travel is 23.8 mi (47-min drive) away from the Mariscal Sucre Intl. Airport (UIO) airport, the closest popular airport to the property.

How much does it cost to stay at Filatelia Suites & Travel?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Filatelia Suites & Travel on Aug 26, 2026 start from $33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Filatelia Suites & Travel have an airport shuttle?

Filatelia Suites & Travel offers an airport shuttle 24 hours a day, on request, for a charge of USD 35 per vehicle, one-way.

Does Filatelia Suites & Travel offer free breakfast?

Filatelia Suites & Travel does not offer free breakfast.

Is there a casino at Filatelia Suites & Travel?

No, there is no casino at this hotel.

What time is check-in at Filatelia Suites & Travel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Filatelia Suites & Travel?

This hotel offers free self parking.

Does Filatelia Suites & Travel have a pool?

Filatelia Suites & Travel does not have a pool.

Does Filatelia Suites & Travel have a restaurant?

Yes, there is a restaurant on site.

Does Filatelia Suites & Travel have a spa?

There are no spa services available at this hotel.

How close is Filatelia Suites & Travel to downtown Quito?

Filatelia Suites & Travel is 1.3 mi away from Quito.

Filatelia Suites & Travel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 66 reviews
Rating 8 - Good. 18 out of 66 reviews
Rating 6 - Okay. 13 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 5 out of 66 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Esmeralda

Liked: Cleanliness, staff & service
Very nice,clean, quite, safe. The shower had no Hot water. To fix this we were given a key to another room but there was only warm water for a short time.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Carolina

Liked: Staff & service, amenities, property conditions & facilities
Overall, great experience! Lorena (owner) and Jose (receptionist) really nice people that went beyond my expectations! On the hand, there’s a “lady” Isabel, the worse person you can interact with. A sociopath that you don’t want to deal with! If you encounter her don’t even listen to her just reach out to Lorena she will make the best decision for you! Almost forgot, they serve the best breakfast too!
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Samei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca al corazón de Quito
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en el hotel es super confortable y acogedor. El unico detalle que nosotros nos topamos es el olor del baño, que tiene uno un poco molesto. Y es era raro porque estaba todo limpio, pero aun así no se desprendía de este. Por el resto, super buena la atención, instalaciones de fuera del cuarto acogedoras, habitación super cómoda.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Cynthia

Personal de recepción muy amable cuando llegamos el caballero siempre atento No tuvimos internet en todo nuestro hospedaje nunca funcionó y teníamos solo 1 canal que servía de televisión con niños horrible Personal de aseo ni siquiera dejo toallas completas y l que me tocó estaba con agujero, No se fijaron y no había jabón en una ducha, poquísima presión de agua en la Ducha que me toco
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

pedro pablo salgado

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Jose

Liked: Cleanliness, staff & service
Todo excelente, solo que los desayunos no son exactamente en el horario estipulado, lo que nos hizo desayunar fuera en ocasiones. En mi caso, me cobraron adicional al costo separado por hacer check in antes ya que el error de horario no era de ellos si no de expedia. El personal excelente, el trato excelente y la limpieza impecable, solo hay que tener cuidado con que cobren demás…
Stayed 5 nights in May 2023
Verified review

10/10 Excellent

Maria de Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, el servicio de transporte público está a una cuadra y a dos estaciones de trolebús el centro histórico. Buena relación precio calidad. Buen desayuno y rico. Pero lo mejor la amabilidad de su personal.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El parqueo sólo es para 3 vehiculos uno detrás de otro.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, property conditions & facilities
Dispone de ascensor. Excelente ubicacion
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Laura

Liked: Staff & service, amenities, property conditions & facilities
El servicio
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Yelena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El personal es súper amable pero no me agradaron las habitaciones. Donde dormí estaba junto al área de lavado limpieza y era incómodo.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO ME GUSTO QUE EN FOTOS APARECE UNA HABITACION Y ME DIERON UNA PEQUEÑA....por lo demas estuvo bueno el desayuno, limpia las instalaciones, atento el encargado del hotel buenos precios
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The room is a bit dated but that's okay because it was comfortable and clean. I stayed in a superior room since a tasty breakfast was included. and that convenience is well worth it , saving precious time in the morning. The staff is friendly, easy-going and helpful. Definitely, I'd stay here again - a safe, attractive boutique hotel. Thumbs up Hotel Filatelia!!!
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great visit

I am always amazed by how friendly the staff is and accommodating even though I speak very little Spanish. This is my 3rd stay and I booked for my next trip in October. The included breakfast is great. My room has always been clean and has hot water for the shower. The new elevator is a big improvement.
Stayed 4 nights in Jul 2019
Verified review

6/10 Okay

carol

Disliked: Cleanliness, property conditions & facilities, room comfort

All rooms are not of the same quality

Our second stay at this hotel was not as pleasant as the first stay. The room we were given had not been properly cleaned, the fridge didn't work and we had no towels. Even the service that evening was not the same. On our first stay, the front manager helped us with our luggages and on this stay, nothing, no offering of services and we had to ask for towels. The condition of room 401 was really not at par (old and not well kept) compared to our first stay on the 6th floor. We do like the location and the Manager Daniella is very kind and apologized and offered us to change our room. We would still recommend this hotel but do ask to see your room since none are the same. Their free breakfast to the restaurant connected to the hotel is really good and they are a dog friendly hotel.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

jaime pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buena experiencia

fue excelente la estadía , esta céntrico para poder hacer compras y pasarla bien
Stayed 5 nights in Jun 2019
Verified review

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Quito with a dog

We enjoyed the friendlyness of the front desk since we arrived in the middle of the night. They had arranged for our transportation which we had great services from the driver and we felt very comfortable staying at this hotel with our dog (no extra cost) and the apartment was spacious.
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Pedro

Liked: Staff & service
Buena Ubicacion La vista de la habitacion que me asignaron muy mala
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Natália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pequeno, muito confortável, ambiente familiar, bem localizado. Ótima relação custo x beneficio. Se não está acostumado com as refeições equatorianas, recomendo a reserva sem café da manhã, pois há otimos locais no entorno.
Stayed 7 nights in Oct 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Basic accommodation in good location

This is a basic but centrally located hotel in a safe feeling area near one of the main parks. Room came with bed, basic furnishings, storage, TV, good wifi and was quiet, though I had no neighbours during the stay. Bathroom was cramped but toiletries are provided and shower was effective. No heating or cooling, but then there's no summer or winter. Front door is locked but reception opened it quickly everytime I arrived. Breakfast is offered - didn't try it, hosts were welcoming and helpful including printing out tour pickup details emailed to the property (pickups happen at one of the expensive nearby hotels). Property is within walking distance of the city centre (cathedral / palace etc), as well as having access to the park and there being some fast food locations near by. Comfortable basic accommodation in a good location for a reasonable price. Found that the cost of a pre-arranged taxi from the new airport is about the same as the taxi stand, so may be worth pre-booking for the peace of mind.
Stayed 3 nights in Jun 2018
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place and Going Back

The staff was very helpful, even when there was a language barrier. The place was very clean and a great location. I am planning a trip in October and bringing a friend along and we both will stay here. The free breakfast was a great added benefit..
Stayed 6 nights in Jun 2018
Verified review

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

I was very pleased with the staff everyone was very friendly,informative about areas to visits abd where all time acailable to answer any inquiries. Area was great to walk aroubd,there is a park around the cirner with different tyoe of local food and craftmanship merchandises.
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, room comfort
The hotel was in a good area and the staff were very helpful. The quality was good for the price but the facilities would benifit from refurbishment
Stayed 12 nights in Jan 2018
Verified review

8/10 Good

Katty

Liked: Cleanliness, property conditions & facilities, room comfort
Me gusto mucho, solo tuvo un pequeño inconveniente con el tema del desayuno, en la reserva se mencionaba que estaba incluido en la misma, pero en el hotel les aparecía que no incluía. No se si esto fue un problema más bien de la página o del hotel, y bueno esto causa malestar, de ahí todo muy bien.
Stayed 1 night in Nov 2017