6/10 Okay
Nancy
Sep 6, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked what Expedia called the "exclusive apartment" at this advertised bed and breakfast, through Expedia, in which numerous reviews were glowing for the breakfast. The apartment (1 bedroom, living area, efficiency kitchen and bathroom) was accessed through a small parking garage in the rear of the property (drive around the corner) and our minivan was a very tight fit. We did walk everywhere, and the location was good for this.There are 13 fairly steep metal steps down (no problem for us, but no good for anyone mobility disabled), followed by another 5 wooden steps up. There is a nice garden with fountains in the courtyard. The water sound was not enough to drown out the very loud partying at the dive bar next door to the property, with loud yelling right up to 0200 am for the 3 nights we spent there. The owner told me the next morning breakfast is not included for the apartment. I stated there was no information on Expedia excluding breakfast, and offered to buy breakfast. He refused, stating no. I was very disappointed we were unable to avail ourselves of the main reason I booked a B&B- the convenience of breakfast on site. We incurred additional unexpected expense going out to find breakfast. I did not understand why, for the sake of customer satisfaction, we could not get the breakfast advertised when I booked, even by paying. This is poor customer service.
Nancy
Stayed 3 nights in Sep 2025
