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4.6 out of 5

"Good location, shopping mall and restaurants. The swimming pool was too crowded " More

By a verified traveler on Thu 01 Aug 2019

Hotel Description

Family-friendly 4-star hotel near Aquarium du Québec

In shopping district

Within a 15-minute walk of this Sainte-Foy-Sillery-Cap-Rouge hotel, you'll find Laurier Quebec and University Laval Hospital. Place de la Cite and Place Sainte-Foy are also within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. There's fun for all ages with a playground and an arcade/game room, and supervised childcare is an added bonus. Enjoy the fitness center and perks like free self parking and free WiFi.

Free Internet, flat-screen TVs

The 233 guestrooms offer free WiFi and free wired Internet, room service, and flat-screen TVs. Coffee/tea makers, hair dryers, and safes are also available.

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$130* Per night/room Aug 24 - Aug 25

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 4 Max

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hôtel Plaza Québec ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hôtel Plaza Québec

Everyone (4) Family (1)
5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by Jackie-Jill Tremblay

Bonjour, Merci d'avoir séjourné à l’hôtel Plaza Québec et d'avoir pris un moment pour évaluer votre séjour. Au plaisir de vous y accueillir à nouveau. ** Bonjour, Thank you for staying at Hotel Plaza Québec and for taking a moment to rate your stay. We are looking forward to welcoming you again.

4 out of 5
Good location, shopping mall and restaurants. The swimming pool was too crowded

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 15, 2019 by Jackie-Jill Tremblay

Dear traveler, We were very honoured to welcome you during your last stay at the Hotel Plaza Québec and thank you for taking time to rate our property. We are looking forward to welcoming you again during your next stay in wonderful Quebec City. Have a nice day

5 out of 5
The food was great and we loved our room with the Murphy Bed. Gave us room in the evening to watch TV and move around.

Posted by , from Quebec City on Oct 2, 2018

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Comment from Hotel Management

Oct 2, 2018 by Customer service

Thank you for choosing the Hotel Plaza Quebec for your recent stay in Quebec City. It was a pleasure to welcome you. Thank you for your good comments! Looking forward to welcoming you again very soon!

5 out of 5
Very clean and friendly staff! Beautiful bar n great food!

Posted by on Sep 18, 2018

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Comment from Hotel Management

Sep 18, 2018 by Customer Service

Thank you for choosing the Hotel Plaza Quebec for your recent stay in Quebec City. It was a pleasure to welcome you. Thank you for your good comments!

4 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Feb 21, 2020 by Nadine Bolduc

Bonjour, Thank you for staying at Hotel Plaza Québec and for taking a moment to rate your stay. We are looking forward to welcoming you again. Have a wonderful day

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Spa tub

Property Features

As a guest of Hôtel Plaza Québec, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 7115 square feet (661 square meters) and includes a conference center. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Hôtel Plaza Québec. Self parking is free. A complete renovation of Hôtel Plaza Québec was completed in January 2016. This 4-star Quebec hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 7 levels
  • 21 conference rooms
  • 7115 sq ft of conference space
  • 661 sq m of conference space
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Jean Lesage International Airport (YQB) (9.8 km / 6.1 mi)
  • Train station: Quebec Sainte-Foy Station (2.8 km / 1.8 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hôtel Plaza Québec offers 233 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Hypo-allergenic bedding
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7 AM to 11 AM.

Ginger Pub-Grill-Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Ginger Sushi-Bar - Onsite sushi bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cribs (infant beds) are available for CAD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property Registry Number - 027462
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 11 and CAD 15 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Plaza Quebec City
  • Plaza Quebec Hotel City
  • Plaza Quebec Sainte Foy
  • Hôtel Plaza Québec Hotel
  • Hôtel Plaza Québec Quebec
  • Hôtel Plaza Québec Hotel Quebec

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.