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Hotel Universel

3.0 star property
3-star hotel near Laval University

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Photo gallery for Hotel Universel

Spa
Plasma TV
Reception
Spa
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Laval University
    ‪1 min walk‬
  • Laurier Quebec
    ‪3 min drive‬
  • Grande Allée
    ‪4 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(255 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.8 out of 10
Good
(30 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(77 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Québec City

Sainte-Foy-Sillery-Cap-Rouge stay.Within a 10-minute walk of this Sainte-Foy-Sillery-Cap-Rouge hotel, you'll find Laval University and Cegep de Sainte-Foy. Also, PEPS is within half a mile (1 km) and Laurier Quebec is within 2 miles (3 km).

What's nearby

  • Laval University - 1 min walk - 0.0 miles
  • PEPS - 8 min walk - 0.5 miles
  • Laval University Hospital - 3 min drive - 1.9 miles
  • Laurier Quebec - 3 min drive - 1.9 miles
  • Grande Allée - 4 min drive - 2.1 miles

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬4 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Tommy Café - ‬15 min walk
  • ‪Restaurant Normandin Chemin Ste-Foy - ‬13 min walk

About this property

Hotel Universel

3-star hotel near Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business center. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 006160, 2025-12-31

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

How close is Hotel Universel to the airport?

Hotel Universel is 7.1 mi (15-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Universel?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Hotel Universel on Sep 14, 2025 start from $89.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Universel have an airport shuttle?

Airport shuttle services are not available at Hotel Universel.

How close is Hotel Universel to the beach?

This hotel is 6.1 mi (15-min drive) from Baie de Beauport.

Does Hotel Universel offer free breakfast?

Free breakfast isn’t offered at Hotel Universel, but English breakfast is offered for a fee of between CAD 25 and 30 for adults, CAD 25 and 30 for children.

Is there a casino at Hotel Universel?

No, there is no casino at this hotel.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hotel Universel?

This hotel offers free self parking.

Does Hotel Universel have a pool?

Hotel Universel features an indoor pool.

Does Hotel Universel have a restaurant?

Hotel Universel is home to Boston Pizza Restaurant, which features Italian cuisine.

Does Hotel Universel have a spa?

There are no spa services available at this hotel.

How close is Hotel Universel to downtown Québec City?

Hotel Universel is 3.8 mi away from Québec City.

Reviews

Hotel Universel Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 663 out of 2306 reviews
Rating 8 - Good. 699 out of 2306 reviews
Rating 6 - Okay. 510 out of 2306 reviews
Rating 4 - Poor. 258 out of 2306 reviews
Rating 2 - Terrible. 176 out of 2306 reviews

Reviews

2/10 Terrible

Camille

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness of the room wasn't great especially the bathroom. Also the smell in the room was discusting and someone tried to cover it with febreeze or something.
Stayed 1 night in Jun 2025

8/10 Good

AKSHAR, MONTREAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, nice surroundings, Boston Puzza next door. Terrible smell of chlorine in the pool area - easy to avoid though. Considering the price - good!
Stayed 1 night in Jun 2025

6/10 Okay

Naomie

Liked: Staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Myriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre belle piscine
Stayed 2 nights in Jun 2025

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Mar 2025

8/10 Good

Aleksei

Stayed 2 nights in Jun 2025

4/10 Poor

Kevin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No good air clim , rude reception
Stayed 2 nights in Jun 2025

8/10 Good

Paula

Traveled with group
Liked: Amenities
Appreciated the free on site parking and Boston Pizza attached to the hotel. Although updated, room finishings were a bit shabby. To my expectation given the price point. Metro, Dollarama and food court options within short walk.
Stayed 3 nights in Jun 2025

4/10 Poor

Simon

Stayed 1 night in Jun 2025

6/10 Okay

Diane

Stayed 4 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in May 2025

4/10 Poor

scott, Taunton

Traveled with partner
Disliked: Amenities
We chose this place because of the pool and hot tub. The hot tub was... well.. the tub part is accurate. The water was luke warm at best and the jets didn't work at all. There were two saunas, one was not working at all and the other was slightly warmer than room temp. The rooms were okay, some dirt and grime around the corners. The tub in the room had jets but took almost an hour to fill up as the water came out at a slow trickle. The air conditioner was a window unit inserted into the wall and it made a terrible noise that made sleeping with it on impossible. The food at Boston Pizza which is attached was terrible. I know that's not the hotel's fault but wanted to warn people. They did have a decent beer selection and lots of TVs so it's not a bad place to go for a drink but dine elsewhere. The only ice machine I could find that worked was on the third floor. Okay so to not sound so negative, the staff was friendly and responsive and the location was good and parking was ample. Not the worst place I've been but I'll look elsewhere if I ever return to Quebec.
Stayed 3 nights in May 2025

8/10 Good

Julie

Stayed 2 nights in May 2025

2/10 Terrible

Sandrine

Stayed 4 nights in May 2025

10/10 Excellent

Georgiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jocelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniloft équipement complet
Stayed 3 nights in May 2025

4/10 Poor

Patrick

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Vivian

Stayed 1 night in May 2025

8/10 Good

Marie-Eve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
AC
Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Iris

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately the first room suggested was bad, go see your room before entering. Second room 3rd floor was better. The spa jets aren't working, dirty water. Seems nice but this place needs a lot of love to fix the place up and get it running properly . It was once probably a great getaway.
Stayed 2 nights in May 2025

6/10 Okay

Sandrine

Stayed 2 nights in Apr 2025

10/10 Excellent

Pierre-Andre

Business traveler, Traveled with partner
Good service
Stayed 2 nights in Apr 2025