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"Bed was uncomfortably hard, the ac didn't work the whole time / was not very cold, the overhead shower did not work, and the water pressure was terrib ... " More

By a verified traveler on Thu 14 Jun 2018

Hotel Description

All-inclusive beachfront property with 5 restaurants

On the beach

You'll be within 6 miles (10 km) of Cueva de las Maravillas National Park and 16 miles (25 km) of Estadio Tetelo Vargas. Cave of Wonders is within 20 miles (32 km) and La Romana Port is within 32 miles (40 km).

All-inclusive

This all-inclusive property features a golf course, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Sofa beds, WiFi

The 485 guestrooms feature thoughtful touches like free minibar items and slippers, while sitting areas and coffee/tea makers offer the conveniences of home. Other amenities include balconies, sofa beds, and LCD TVs with satellite channels.

Suite (Junior Suite Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$210 per night

Junior Suite, Oceanfront (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Oceanfront (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Oceanfront (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Junior Suite Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Bahia Principe La Romana - All Inclusive ratings based on 37 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Bahia Principe La Romana - All Inclusive

Everyone (17) Family (2)
4 out of 5
Labelling the correct food in the buffet. If it says black rice and then seafood was added to the rice it must be stated in the labels. People who are allergic to seafood must be put on notice

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by Merli Mejía - Grand Bahia Principe La Romana.

Dear guest, We sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences. We always receive our guest’s opinions with truly warms because it helps us to detect the enhancements. This way we ensure we are constantly providing the good customer services that characterize us. On behalf of our Management and all team members, thank you for trusting us and hope to see you soon. Our best regards, Merli Mejía Grand Bahia Principe La Romana.

4 out of 5

Posted by on Feb 18, 2019

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4 out of 5
The positive things are that it isn’t too big or crowded. It is a good value for what you get. The grounds are beautiful and the pool area is really nice. The negatives are that there is no waitress service at the pool. They have a lobby bar but it closes early about 10. They need a bar other than the disco that is open until 12 or 1am. They need more bars and bartenders. The service overall was good.

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 21, 2018 by Merli Mejía - Grand Bahia Principe La Romana

Dear guest, We sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guest´s requirements and we sincerely regret that you where not completely satisfied with our services. Our best regards, Mr. Merli Mejia Grand Bahia Principe La Romana.

2 out of 5

food was average-restaurant options were limited

Pros: not much -they need more a la carte restaurants for families -need another pool area and places to get cocktails-pool bar could not keep up
Cons: see above
Location: everything was too far
buffet options were the same every morning and at lunch. unless you were in the "adult only" section you only had 3 a la carte restaurant options -which are not all that exciting. there was very little activities to keep oneself occupied -which I guess is the gimmick to get you to pay for excursions. I would not recommend this resort

Posted by , from chicago, il on Jun 29, 2018

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Comment from Hotel Management

Jul 1, 2018 by Erick Henson - Grand Bahia Principe La Romana

Dear Guest In contrast, we regret we have not been able to fulfill all of your expectations. There is nothing more important to us than provide our guests with a wonderful vacation. However, after reading the amount of areas you felt were not up to par, kindly let us point out that any one of our managers would have welcomed the opportunity to attend your concerns while you were on property, so we could have addressed them efficiently and timely. Best Regards!

3 out of 5
Bed was uncomfortably hard, the ac didn't work the whole time / was not very cold, the overhead shower did not work, and the water pressure was terrible

Posted by on Jun 14, 2018

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Comment from Hotel Management

Jun 14, 2018 by Erick Henson - Grand Bahia Principe La Romana

Dear Guest! We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal strives in having a great ambiance to satisfy our guests' requirements. Best Regards!

4 out of 5

Great vacation

Hotel staff could not be more accommodating and extremely pleasant. The room was very clean and maintained that way during the stay. The pools were nice as was the beach. The ocean water not that clear blue water at this beach. Over all a Very nice place to stay.

Posted by , from New York, NY on Feb 19, 2018

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5 out of 5

Hotel experience was overall excellent.

Pros: location and HOTEL STAFF
Cons: Manager for time share ruined my experience. I actually wanted to buy for the first time really loved what hotel had to offer.
Location: Excelent location easy to get to from Airport. Close to Island Sonoa as well as Punta Cana.
Will be back within 1 month this is how great hotel and staff were. Its all about location. Would love for a manger to comtact mer offline...

Posted by , from Orlando, FL USA on Nov 27, 2017

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2 out of 5

The worst vacation ever have

My experience was very sad because I paid to be relax bu everything went oposite the air conditioner didn't work 3 day out of five day they charge me $137.00 in cash when I'm already paid my check in was waiting 31/2 hour because I have to call Travelocity to fix the issue after been that 31/2 hour Hector the manager of the hotel told me the I have to paid $137.00 in cash after Travelocity's told me I don't have to paid out of my packet he still charge me and told me he will give me my money back when Travelocity's send it the email confirm the problem was result and I never receive my money back and the 3 night I was walking out side in the middle of the night because the air conditioner no working

Posted by , from bradenton fl on Jun 29, 2017

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3 out of 5

Do not go there for the beach; rest is pretty good

The location of the resort is unfortunate - a river meets the ocean leading to a muddy appearance with the sediments. The food is average, just what you would expect at an all-inclusive type of place. The lobby bar is where you get the good drinks from. The room was quite good and the cleanliness was at par. Staff is friendly and polite. There is always something going on, so kids and teens are well occupied throughout the day.

Posted by , from New York, NY on Feb 21, 2017

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2 out of 5

Noisy

Pros: About the hotel - nothing!
Cons: Majority of employees speak very poor English, with strong accent or do not speak at all. Room cleaning should be completed earlier not around 5 p.m.
Location: The location is remote. Nothing around to walk to. No public transportation or shuttle to La Romana. You have to book a tour to get anywhere.
Our room had technical problems - the balcony door wouldn't open nor close, the shower was broken, the handle of one draw felt off. We didn't like the replacement room, so next morning we lost 2 hrs while 3 people were repairing... The next day they started repairing the roof, then cut the grass etc. and it doesn't matter in which building you are in - the noise from activities is everywhere! Finally, they decided to scrap the old paint and paint with new layers - the strong smell of the paint was everywhere. The nearest river would bring clay, so water instead of blue-Caribbean type would be brownish-greenish. The beach is OK, enough chairs, umbrellas and towels. Sunsets are beautiful.

Posted by , from Dallas, TX on Nov 24, 2016

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About the Grand Bahia Principe La Romana - All Inclusive

Location Carretera San Pedro, Km 12, Ramón Santana, La Romana 22000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Onsite live performances included
  • Snorkeling included

Property Features

Grand Bahia Principe La Romana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Enjoy a summer holiday at Grand Bahia Principe La Romana - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. This 3.5-star Ramón Santana property is smoke free.

  • 485 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (102.3 km / 63.6 mi)
  • Parking: Free self parking

Room Amenities

Grand Bahia Principe La Romana - All Inclusive offers 485 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Accommodations have separate sitting areas and include sofa beds and desks. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with hydromassage showerheads, slippers, bidets, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Le Gourmet - This restaurant serves dinner only. Reservations are required.

Il Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

El Pescador - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Racquetball/squash on site
  • Fishing on site
  • Golfing nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving on site
  • Volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing on site

Spa Services

Bahia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Grand Bahia Principe La Romana - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Bahia Principe La Romana
  • Grand Bahia Principe Romana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.