Seaside stay
Stay at this La Cruz de Huanacaxtle property and you'll be within 2 miles (3 km) of Playa Bucerias and 6 miles (10 km) of Nuevo Vallarta Beach. Punta De Mita Beach and Nayar Vidanta Golf are within 12 miles (20 km).
All-inclusive
This property features a restaurant, an outdoor pool, and a bar/lounge. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the gym and perks like free valet parking and a free beach shuttle.
Jan 5, 2021 by Servicio al Cliente
Muchas gracias por su calificación. Esperamos verlo de regreso muy pronto. Saludos cordiales.
Aug 27, 2020 by Servicio al Cliente
It was a great pleasure having you with us. Thank you very much for your excellent comment. We hope to see you soon. Best regards
Jul 27, 2017 by Grand Sirenis Matlali Hills Resort and Spa
Thank you Mrs Eva for taking the time to write this note. I am going to forward this information in order to improve our services. We look forward to have another chance to welcome you.
May 13, 2017 by Grand Sirenis Matlali Hills Resort and Spa
Thank you for your feedback. We are going to do our best to improve our services based on your comments. We look forward to welcome you again and pamper you as you deserve.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive like an outdoor pool, a children's pool, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a fitness center, a rooftop terrace, and a garden. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star La Cruz de Huanacaxtle property.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive offers 90 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Restaruant Rodizzio - Onsite restaurant.
Restaurant Raixes - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open select days.
Beach Club Eva Mandarina - This beachfront family restaurant serves lunch only. Open daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.