Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

4.0 star property
Family-friendly 4-star property near Playa Bucerías

Choose dates to view prices

Photo gallery for Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

10 outdoor pools, pool umbrellas, sun loungers
Lobby
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Exterior
Beach nearby, free beach shuttle, sun loungers, beach umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
Carr. La Cruz a Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734
  • Place, La Cruz Sunday Market
    ‪1 min drive‬
  • Place, La Cruz Square
    ‪2 min drive‬
  • Place, Playa Bucerías
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪39 min drive‬

Room options

Deluxe Room, Multiple Beds, Balcony (All-Inclusive)

9.0 out of 10
Wonderful
(169 reviews)
  • Mountain view
  • 414 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony (All-Inclusive)

9.0 out of 10
Wonderful
(71 reviews)
  • Mountain view
  • 421 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, Mountain View (All-Inclusive)

  • Mountain view
  • 816 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

  • Mountain view
  • 583 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

7.2 out of 10
Good
(9 reviews)
  • Mountain view
  • 583 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountain View (Corner, All-Inclusive)

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Bay View (All-Inclusive)

  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Multiple Beds, Balcony, Mountain View (All-Inclusive)

  • Mountain view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Standard Room, 1 King Bed, Balcony, Mountain View (All-Inclusive)

8.2 out of 10
Very good
(18 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

8.8 out of 10
Excellent
(24 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Mountain View (Master, All-Inclusive, Torre Zafiro)

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

La Cruz de Huanacaxtle

Close to the beach.Stay at this La Cruz de Huanacaxtle property and you'll be within 2 miles (3 km) of Playa Bucerías and 9 miles (15 km) of Nuevo Vallarta Beach. Punta de Mita Beach is within 9 miles (15 km) and Vallarta Adventures is within 12 miles (20 km).

What's nearby

  • La Cruz Sunday Market - 1 min drive - 0.3 miles
  • La Cruz Square - 2 min drive - 0.8 miles
  • Playa Bucerías - 3 min drive - 1.5 miles
  • Nuevo Vallarta Beach - 16 min drive - 7.6 miles
  • San Pancho Nayarit Market - 25 min drive - 15.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 31 min drive

Restaurants

  • ‪Tacos On The Street - ‬14 min walk
  • ‪La peska - ‬19 min walk
  • ‪Mariscos García - ‬9 min walk
  • ‪El Potrero de Chavez - ‬6 min walk
  • ‪Osos Oyster Bar - ‬9 min walk

About this property

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

Family-friendly 4-star property near Playa Bucerías
Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort offers its guests a full-service spa, a complimentary water park, 10 outdoor swimming pools, and 5 hot tubs. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 950 square feet (88 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and multilingual staff are also featured at the family-friendly Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort . You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4-star La Cruz de Huanacaxtle property is smoke free.

  • 212 guestrooms or units
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 950 sq ft of conference space
  • 88 sq m of conference space
  • Built in 2021
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Bar by the pool
Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort offers 212 air-conditioned accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels, pay movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This La Cruz de Huanacaxtle property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 10 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 10 outdoor pools
  • Children's pool
  • Free water park access
  • Lazy river
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 10 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Children's pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Outdoor pool (guest access)
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 387 per pet, per day
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 387 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Delta Hotels Marriott Riviera Nayarit An All Inclusive Resort

Frequently asked questions

How close is Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort to the airport?

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort is 24.8 mi (31-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort on Mar 31, 2026 start from $330, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort .

How close is Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort to the beach?

This property is 1.6 mi (6-min drive) from Playa Bucerías and 7.5 mi (20-min drive) from Nuevo Vallarta Beach. Don't forget your sunscreen!

Does Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort offer free breakfast?

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort does not offer free breakfast.

Is there a casino at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

No, there is no casino at this property, but Winclub Casino Platinum (24-min drive) and Vallarta Casino (25-min drive) are nearby.

What time is check-in at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

This property offers free self parking and valet parking.

Does Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort have a pool?

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort features 10 outdoor pools and a children's pool.

Does Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort have a restaurant?

Yes, there are 2 restaurants on site.

Does Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort have a spa?

This property has a spa, which features beach massages, body treatments, and body wraps.

How close is Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort to downtown La Cruz de Huanacaxtle?

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort is 0.1 mi away from La Cruz de Huanacaxtle.

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1037 out of 1977 reviews
Rating 8 - Good. 504 out of 1977 reviews
Rating 6 - Okay. 254 out of 1977 reviews
Rating 4 - Poor. 102 out of 1977 reviews
Rating 2 - Terrible. 80 out of 1977 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Stayed 4 nights in Dec 2023

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really amazing. Friendly, helpful and considerate. The property was spectacular. The nature was beautiful. Food was great.
The Pantry open 24 hours. Always light snacks, and beverages available
Main Pools
Lazy River
Beach Club
Stayed 7 nights in Jan 2026

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, lots of shade when needed, great staff
Stayed 5 nights in Nov 2025

2/10 Terrible

Madison

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty on arrival, food SUCKED
Stayed 2 nights in Nov 2025

2/10 Terrible

Jilleen Nicole

Traveled with partner
Disliked: Cleanliness
Online this resort looks incredible. It’s a lie. The media lunapool was under full renovation. The 12 other pools that look magical on Delta‘s website — are full of 50+ children, Band-Aids, smoke butts floating. The lazy river water is so murky. You can’t even see the bottom. The buffets are mediocre at best. The only good restaurant there is the Japanese restaurant which was delicious. Everything is a really far walk and up a hill. So if you have any issues with mobility, I would not suggest this resort unless you like waiting 15 minutes for a golf cart to drive you somewhere. The only adults only pool is in the tower six and gets full sun all day so the water is 90+ degrees. There is zero things to do here at night for adults. Every single thing at this resort is catered to children. Do not let anything online fool you. The small front bar is awkward and definitely not somewhere for nightlife. There is a beach shuttle that takes you to the beach from 10 to 6. But every day the hours are different. There was a wedding there one of the days and we were only allowed at the beach for two hours, but then had to wait an hour and a half in the sun without any water or drinks until the shuttle came to pick us up. The second day at the beach, they ran out of water after an hour, and the only thing left was juice or alcohol. We had a deluxe king room and it was gorgeous. Would have been peaceful, except for the constant construction noise. Would never go back to this resort.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chipo

Stayed 5 nights in Nov 2025

10/10 Excellent

Flordeliza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a total relaxation haven where you have everything you need within the resort. What made the experience amazing was the staff who seem to actually love their jobs. We want to recognize Luis and Carlos (transportation), Wendy, Octavio, Alejandro, (Servers) Dash (Tonati Beach Club) and Fernando our amazing bartender by the pool who kept our margaritas flowing. Housekeeping was great too! We have not met any of them but you guys were great as well. Thank you thank you thank you and we will definitely be back!
Stayed 5 nights in Nov 2025

10/10 Excellent

Reshma

Stayed 3 nights in Nov 2025

2/10 Terrible

Juhli

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our first room had feces/throw up on the wall near the toilet. They then moved us to another room that was dirty and in disrepair. The service was horrible and the food was disgusting. My daughter threw up all night from the food. When we went to the beach club, they told us to book with the lobby and then said nothing was available. Then we complained and got a ride in twenty minutes with no one even on the shuttle. When we got to the beach club, there were no lounge chairs and we were told too bad, you will need to wait in the restaurant which is not what we wanted to do. My daughter asked for a menu at the beach club and waited for an hour with no menu that came. Overall the resort is dirty and the food and service are horrible. Would never recommend or go back here. We ended leaving after two days as we couldn’t handle it.
Feces or throw up on the wall in the bathroom of our room
Ripped couches in one of the only hang out areas
Stayed 7 nights in Nov 2025

10/10 Excellent

Aida

Traveled with group
Liked: Cleanliness, property conditions & facilities
Tenía dudas sobre reservar este hotel por los comentarios, unos muy buenos, otros muy malos. Mi viaje fue con amigas y la pasamos increíble. El cuarto me encanto, se siente todo nuevo, la cama, la tele, todo en excelentes condiciones y limpio, no tienen como en otros all inclusive que te dejan botana o chocolates, solo hay un refri con refrescos, agua y cerveza. Las toallas un día nos tocaron nuevas hermosas y el otro día unas toallas horribles. Las albercas, las de la torre 6 muy padres, si vas a las otras parece balneario, muy llenas y hasta te da cosa meterte, pero la vista de la naturaleza es incomparable y solo por la foto te metes. Ve al club de playa en el primer shuttle de las 10, hay que reservar temprano, la comida y el servicio ahí es lo máximo, la comida y bebidas deliciosas y mis respetos a todos los meseros de ahí Susana, José y Dashel, siempre con una sonrisa, dispuestos a servirte, por ellos sería por lo que volvería a hospedarme aquí. Los buffets del desayuno buenísimos, los de las cenas podrían mejorar. El tepanyaki un 100, aplausos a Yareli la chef, lo malo es que solo puedes reservar una vez en toda tu estancia. Sin duda me volvería a hospedar si vas un fin de semana y te gusta la playa, si vas más días y solo te gusta la alberca no me quedaría aquí. Me gustaría dar las gracias a Julio y Omar en los carritos, Alexis en recepción, Manuel en el bar del lobby, Jorge y Leonardo meseros en romero y sal, Fabiola en el spa, gran actitud y servicio!!
Stayed 4 nights in Nov 2025

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Delta hotel is a very different option to stay. The hotel is nice and within the mountains and has access to a beach club which is 15 minutes away that is embedded in a small town. The beach town has very limited space for the size of the hotel. You need to call very early to book a spot on the 10 am vans to secure a good spot. If you arrive there by 11 be prepared to be at the very back and to probably find no spots. Towels are not provided there you need to carry them all the way from the towel area from the hotel. There is good food and drinks service at the beach club. At the pools area there are only drinks no food or snacks. Waiters do not remove that often used glasses or cans so you can see a lot of them just lying around. The adults jacuzzies are used by kids and no one says nothing even though you report that to the hotel staff at the pool area. The pools are nice though, lots is them within the mountain. The lazy river is amazing. The restaurant options are great, specially the Tepanyaki. The pantry is simple but enjoyable 24/7. The tacos and quesadillas at the central garden are good. The golf cart service around the hotel is great! The hotel lacks of a good store with basic need articles, it is useless so be prepared to do a stop at the pharmacies that are on the way to the beach club to buy almost anything you may need such as toothpaste. The day you leave the staff personnel start knocking your door 5 minutes before 12 pm which is check out time.
Stayed 6 nights in Nov 2025

8/10 Good

Emily

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a mixed stay at this hotel - while it’s very beautiful and lots to do for kids, some of the staff weren’t very helpful and we found we really had to advocate for anything we needed. Depending on which villa or tower you stay in, it can also be quite noisy at night until 9 or 10pm. Overall would recommend this for anyone with older kids who can manage the longer walks between the different amenities and if you don’t mind the some staff being kind of blasé about your experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Israel A, inglewood

Liked: Cleanliness, property conditions & facilities
Home sweet home
Stayed 4 nights in Nov 2025

6/10 Okay

Juan Carlos

The
Stayed 5 nights in Nov 2025

10/10 Excellent

Kasey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is wonderful, full of natural beirut and charm, we truly enjoyed the staff and the pools durring our stay. everyone was kind and friendly to myself, my husband and our 12 year old son. The Komerabi Japanese restaurant was by far the highlight for dinner, the other restaurants are well stocked buffets with fresh food that is not bad but nothing amazing. The taco truck is fun and offered fresh made quesadillas and tacos grilled to order which we enjoyed.The rooms were great, clean and up to date with newer furniture and amenities. We were in tower five at the back of the property and had no trouble with walking to everything except tower six, that was definitely easier with a shuttle, overall, we really enjoyed our stay and would love to return!
Stayed 4 nights in Nov 2025

2/10 Terrible

Aaptha, Olney

Disliked: Cleanliness
Staff is unfriendly and overall unhelpful. The property is beautiful but the rooms are falling apart. Mold in bathrooms and smelly sheets and beds.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Stayed 6 nights in Nov 2025

2/10 Terrible

JIN RYUNG

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was animal feces of unknown origin floating in the lazy river, and housekeeping never showed up. If you request towels or water in the morning, you have to call three or four times and you’ll only receive them late in the evening. From the top building to the restaurant, you either have to be prepared to walk for 40 minutes or wait 40 minutes for a cart. This was a terrible hotel experience I never want to go through again.
Stayed 2 nights in Nov 2025

4/10 Poor

Arman

Stayed 4 nights in Nov 2025

8/10 Good

Lance

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff were amazing. Especially all of the pool staff and restaurant staff.
Stayed 7 nights in Nov 2025

8/10 Good

Nelson, San Bruno, CA

Stayed 3 nights in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful, located in a beautiful location. The staff is super friendly and I wished I would have been able to remember all of their names. However, big shoutout to Liliana, Samuel and Nathiliana (and I probably spelled that wrong, too), all the bell boys, the housekeepers etc. It was a very relaxing stay and I enjoyed every moment.
Stayed 7 nights in Nov 2025

6/10 Okay

Derrick

Traveled with family
Liked: Cleanliness, staff & service
The staff are amazing Super friendly and helpful. One of the big pool areas with a restaurant was completely shut down for construction. Looks like it will be shut down for awhile. Wish we would have known that before staying.
Stayed 7 nights in Nov 2025

8/10 Good

Blanca

Liked: Cleanliness, staff & service
4 time there, and I other times was under construction, and still was quiet. These time was really crowded, and there’s never reservations for the Japanese restaurant. Food always the same. Was my favorite hotel
Stayed 4 nights in Oct 2025

6/10 Okay

MANNY, Cudahy

Traveled with group
Disliked: Amenities
Room AC hardly work. Restaurant hours and pool hours are not conducive to a good experience. Service was good. Food was forgettable at best. Would not recommend or stay here again.
Stayed 1 night in Oct 2025