6/10 Okay
Kathryn ann
Traveled with family and small children, Traveled with family
Aug 5, 2025
There are a lot of pros and cons to this resort. I’ll start by saying it took about an hour to get there from PVR. It’s very secluded so there is no walking to be done outside the resort. When we got there the staff didn’t seem too friendly. Didn’t look up and greet us for a few minutes. After checking in they gave us our keys with no explanation of where our room was or how to get there, so we were left to figure out how to get all our bags and our toddler to our room. No explanation of the ground or how to get around. There are LOTS of steep hills so getting anywhere on property you have to wait for a golf cart. But everyone else is waiting as well, with no one to regulate who is next.
Our room was beautiful and a very nice view. There was a wooden balcony that we didn’t realize till the day after a huge thunder and lightning strom that two of the slates were rotted and came off after my husband touched them. Scary to think of what could have happened if my 3 year old had fallen.
The pools were also beautiful and well maintained although if visiting in a weekend try to get up early and save a seat or you will be out of luck.
There are 3 restaurants 2 with buffets. Pretty good food for an all inclusive, but nothing to brag about. The one restaurant you have to make a reservation for on the marriot experience app (which also no one explained to us upon checking in) was very good and a fun experience. But hard to get a spot.
Kathryn ann
Stayed 4 nights in Jul 2025

































