Compare All-Inclusive Resorts in Puerto Rico in 2025

"Staff were very friendly and helpful, view was amazing, hotel nice and clean, spacious rooms, variety of foods and amazing pool overlooking the beach. Very nice holiday"

"Excellent hotel, second time here. Fantastic facilities, view from the Pool is amazing! Food fantastic, room modern and clean, staff are great and work very hard! Room cleaned daily. Glass lift from hotel down to Puerto Rico harbour and amadores beach is fab! Really recommend this hotel."

"Our stay at Servatur Puerto Azul was very positive, though best suited for families. Rooms: Daily cleaning was a plus, but floors were dusty and patio doors lacked a child lock (though heavy). Pools & Sun Loungers: All pools were pleasantly warm. Be prepared to reserve sun loungers early (before 7 AM is essential for a good spot; by 9 AM, none are left). Pool areas can be slippery; water shoes recommended. Food & Drink: Buffet food was good, with variety lasting about 10 days. Steaks, Asian station, and ice cream were highlights. Self-serve drinks were great, and the main bar offered improved cocktails and a special banana liqueur sangria. Service: Staff, Sule, Joel, Katherine, Ylena, Marta, and Moodu were great and stood out. Tipping protocol was unclear. Reception service was inconsistent. Facilities & Check-out: Laundry (2 washers/dryers, €5, card only) and no pool clocks (bring a watch). Tables often wobbled. Check-out shower booking was confusing; checked out at booked slot at 8:30 AM, all showers were occupied by our 5 PM slot, causing a 20-minute wait. A thoughtful touch: a card for drink dispensers was provided due to our wristbands expired at 12:00 Noon. Overall: Warm pools, good food/drinks, and clean rooms were highlights. Be ready for the sun lounger "race." This hotel is geared towards families. While we try new places, we'd consider returning."

"I'd read on trip advisor that there was terrible food poisoning etc! Rubbish, they might have had a norovirus bug in the hotel but staff made every effort with sanitisers at meal times to eliminate this, although we never spoke to anyone who was affected. Food was lovely & varied, no complaints. I was here for my friends 60th, as I found it, all the staff I came across were amazing. Salvador in the main restaurant who works mornings & evenings was brilliant when we wanted to organise a cake we had to bring our own as hotel need 48hrs (for info), to supply one. He kept it cool for us & made sure staff brought it out at correct time. All rooms sea view & west facing so you get the sunset. My only downside is the entertainment at night, its very basic/boring, thats my only complaint, Riu liven the entertainment up! We may be middle aged but people love 'Good Music'."