Book a Hotel near Puerto Escondido Harbor, Loreto

Front desk: Grumpy, aloof, tried to charge for a 90 minute late check out.Really feels the job is beneath her. Gives you zero information and its like pulling teeth to get her to answer inquiries. Sports equipment supposedly included: Only for 1 hour and closes at 5:00 PM. Manager says he doesn't have the key. ( stays hot and light very late in Baja so forget late afternoon evening activity ) Food beyond abysmal ( breakfast ) and very limited with most ingredients not available ( dinner ) and super small portions. Trying to be high end for dinner and they should stick to seafood and Mexican entrees. Breakfast buffet ( awesome when available )but not available when they are under capacity ( 5 rooms when we were there) and breakfast staff grumpy and non communicative. They HATE if you bought the breakfast inclusive package and give you portions for a toddler. Pool area filthy with used plates, food, cups, everywhere and staff sitting around. Sports equipment guy on beach sat on phone & did nothing. Worst this place has ever been. Maid staff are awesome, friendly and helpful. Tip them big. The rest of the staff needs training and if they want to keep you there for food they need some serious overhauling.

Peaceful and very nice attention from all employee