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"Front desk: Grumpy, aloof, tried to charge for a 90 minute late check out.Really feels the job is beneath her. Gives you zero information and its like
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By a verified traveler on Fri 25 Oct 2019
Hotel Description
3.5-star beachfront vacation home with 2 restaurants
On the beach
Within 9 miles (15 km) of this vacation home, you'll find Museum of Missions and Our Lady of Loreto Mission. Municipal Palace and Mission San Javier are also in the region.
18-hole golf course
A golf course, 2 restaurants, and an outdoor pool are all featured at this smoke-free vacation home. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.
Free WiFi, balconies
The 151 homes have 2 bedrooms and offer free WiFi. Entertainment options include TVs with cable channels and DVD players, while dining areas and coffee/tea makers provide the conveniences of home.
Loreto Bay Golf Resort & Spa at Baja ratings based on 8 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Loreto Bay Golf Resort & Spa at Baja
Everyone (4)Couples (1)Family (2)
3 out of 5
Front desk: Grumpy, aloof, tried to charge for a 90 minute late check out.Really feels the job is beneath her. Gives you zero information and its like pulling teeth to get her to answer inquiries. Sports equipment supposedly included: Only for 1 hour and closes at 5:00 PM. Manager says he doesn't have the key. ( stays hot and light very late in Baja so forget late afternoon evening activity ) Food beyond abysmal ( breakfast ) and very limited with most ingredients not available ( dinner ) and super small portions. Trying to be high end for dinner and they should stick to seafood and Mexican entrees. Breakfast buffet ( awesome when available )but not available when they are under capacity ( 5 rooms when we were there) and breakfast staff grumpy and non communicative. They HATE if you bought the breakfast inclusive package and give you portions for a toddler. Pool area filthy with used plates, food, cups, everywhere and staff sitting around. Sports equipment guy on beach sat on phone & did nothing. Worst this place has ever been. Maid staff are awesome, friendly and helpful. Tip them big. The rest of the staff needs training and if they want to keep you there for food they need some serious overhauling.
Posted by Traveler on Oct 25, 2019
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Comment from Hotel Management
Oct 25, 2019
by German Flores
thanks for your reviews, we working on this details.
kayak schedule is until 5pm for your safety
4 out of 5
Property Setting is Beautiful and Beach Location is Fabulous. Golf Course is in Good shape and very nice also. Receptionist could not find My reservation, Had no Maid Service for a day until I said something. I thought the service was only mediocre as they do not really pay attention to what is requested and do really take their time in getting to You to take any requests You may have. Service at the Golf Course Restaurant was Fantastic.
Posted by a verified traveler on Apr 1, 2019
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Comment from Hotel Management
Apr 2, 2019
by German Flores
Hello we follow these details, we appreciate that you have shared your comments, these help us to improve our service.
Regards
4 out of 5
Great location, peaceful surroundings, and very close to shopping and restaurants. Only down side was the lack of hot water in the rooms.
Posted by a verified traveler on Mar 11, 2019
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Comment from Hotel Management
Mar 11, 2019
by German Flores
Thank you very much, we hope very soon.We had a detail with the hot water, however it was solved.
Best regards
2 out of 5
In short, the young staff was understaffed & undertrained.
The room we reserved via Travelocity was a Deuxe, Ocean View in the same building as our travel partners. When we opened the door, it was occupied by others. When they sent us to a new room, our luggage was left outside the first room. The new room was a Desert (Rock) View with wires hanging out of the wall. We were then promised the best room in the Resort, which turned out to be exactly like the first two with a view of the pool, but not of the ocean and not in the same building as our friends.
The ambient temperatures were in the low 60s, but the room heat did not work and there were no additional blankets except the thin one on the bed. The floor was covered with dirt. The bathroom lights for the mirror was switched with the ceiling fan that sounded like a hurricaine. The shower floor was stained with something omninous. Housekeeping simply swept litter from the passageways out into the garden beds instead of picking up the litter. From the pool, it was about 100 yards back to the Front Desk to pick up towels. The dining room was only open for breakfast, so only the bar area was available for dinner at the Resort.
Bottom line: I have been coming to Baja California Sur for 25 years --reserve far enough in advance to stay at the La Mision Loreto Hotel or the Posada de las Flores in Loreto OR the Villa del Palmar Beach Resort & Spa 20 miles sourth of the Loreto airport, especially if you like to golf.
Posted by a verified traveler on Feb 26, 2019
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Comment from Hotel Management
Mar 3, 2019
by German Flores
Thanks for your comments, we will take into account, I inform you that we have two centers of f&b, indeed there was a very cold climate to what is not in our hands control, indeed the room has only cold air since most of the year is very Hot, however there are covers in the closet, besides that if you ask them to take them to your room.
regards
2 out of 5
The hotel is showing its age. The check in was good and the waiter was friendly but the food was average. The ac and heat was broken and hot water inconsistent
Posted by a verified traveler on Jan 3, 2019
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Comment from Hotel Management
Jan 7, 2019
by German Flores
Thank you for your remarks.
In the next few months we will be changing the conditioning air equipment.
Cordial greetings
3 out of 5
Older hotel
Room needed to be updated. I was told the room was a deluxe room with ocean view. Not sure where the deluxe was. One outlet in the room the window could hardly be viewed out of shutters on the window where only 1 side opened because the bed was in the way. One wooden chair to sit on The bathroom had been updated. Coffee had to be in the bathroom for the outlet. we were disappointed. Yes
Posted by a verified traveler on Mar 16, 2018
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Comment from Hotel Management
Mar 19, 2018
by German Flores
thank you we are working on your comments to improve our service.
regards
2 out of 5
The hotel is not well kept up.
Pros:The bed and pillows were very comfortable and rooms was very clean. I loved the cleaning lady.
Cons:Up keep the property and improve the wait staff
Location:great local community.
It is not worth the money. The hotel is not well kept up. I arrived and a cabinet was broken, lights not working and for the length of the stay a smoke detector beeped the whole time. Once I put in a request it was fixed quickly, except the smoke detector.
The restaurant is not worth the money, Do not pay for the Breakfast included. It is basically scrambled eggs ( no variation of your eggs allowed) re-fried beans. fruit plate and toast. Also the restaurant staff is unattentive, the tableclothes were stained and dirty. I moved tables often due to the table clothes looking like they never got cleaned.
If you plan to sit on the beach, the staff do not attend. You will have to get up to get your drinks. The sfaff is very unattentive and did not deserve the tips I gave them. I ate out in the evenings in the local community. Great american style foods, but expensive. for myself I spend $25-30 every evening and it was not that special.
The free sports equipment are run down, old and not up kept. They have bicycles for your use, all of them have something wrong wtih them. The kayaks are old and pick wisely.
I would spend my money for a place in town.
Posted by Kim, from SF on Jan 30, 2018
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Comment from Hotel Management
Feb 6, 2018
by German Flores
We are very sorry not to fulfill your expectation, we are working on the mentioned topics, your comments are very important to improve our service.
5 out of 5
Awesome place
The hotel is excellent, we couldn't ask for anything better. Great rooms, excellent service and the views were the most beautiful we'd ever seen.
Posted by Nicky80, from Montecito, CA on Jul 18, 2013
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Loreto Bay Golf Resort & Spa at Baja, where you can play a round of golf at the golf course and enjoy other activities like snorkeling and kayaking. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi. This beach property also offers an outdoor pool, a children's pool, and an outdoor tennis court. Free self parking is available. This 3.5-star Loreto property is smoke free.
151 guestrooms or units
3 levels
2 buildings
2 dining venues
2 bars or lounges
Built in 1999
Bar by the pool
Swim-up bar
Beach lounge chairs
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference center
Breakfast available (surcharge)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Loreto, Baja California Sur (LTO-Loreto Intl.) (10.3 km / 6.4 mi)
Parking: Free self parking
Room Amenities
Loreto Bay Golf Resort & Spa at Baja offers 151 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Accommodations offer separate dining areas. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Loreto property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Private balcony
Dining room
In-room dining (limited hours)
Television
Cable channels
DVD player
Coffee maker
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Exterior corridor access
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.
Restaurante - This restaurant serves lunch and dinner.
Onsite venue #2 - This restaurant specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - sports bar.
Room service (during limited hours) is available.
Nearby Activities
Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Golf lessons on site
Golfing on site
Snorkeling nearby
Rock climbing nearby
Surfing/boogie boarding nearby
Mountain biking nearby
Kayaking on site
Windsurfing nearby
Ecotours nearby
Scooter/moped rentals on site
Bicycle rentals on site
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Spa Services
Massages on beach
Detoxification wrap
Body wraps
Aromatherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 3:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Guests will receive an email from the property manager with check-in and check-out instructions.
Guests will receive an email from the property manager with check-in and check-out instructions.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pets
Pets and service animals are not allowed at Loreto Bay Golf Resort & Spa at Baja
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Parties and events are allowed on site.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Parties and events are allowed on site.
Debit cards not accepted
Car recommended
Events/parties allowed
No rollaway/extra beds available
No pets or service animals allowed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between MXN 120.00 and MXN 200 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Golf Resort Baja
Loreto Bay Golf Baja
Loreto Bay Golf Resort Baja
Loreto Bay Resort
Bay Hotel Loreto
Hotel Loreto Bay
Inn At Loreto Bay Hotel Loreto
Inn Loreto Bay
Loreto Bay Golf Resort Spa at Baja
Loreto & Spa At Baja Loreto
Loreto Bay Golf Resort Spa at Baja
Loreto Bay Golf Resort & Spa at Baja Hotel
Loreto Bay Golf Resort & Spa at Baja Loreto
Loreto Bay Golf Resort & Spa at Baja Hotel Loreto
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the vacation home before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
