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"Front desk: Grumpy, aloof, tried to charge for a 90 minute late check out.Really feels the job is beneath her. Gives you zero information and its like ... " More

By a verified traveler on Fri 25 Oct 2019

Hotel Description

3.5-star beachfront hotel near Loreto Bay National Marine Park

On the beach

You'll be within half a mile (1 km) of Loreto Bay National Marine Park and 9 miles (15 km) of Museum of Missions. Also within 9 miles (15 km) are Our Lady of Loreto Mission and Municipal Palace.

18-hole golf course

A golf course, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, cable TV

The 151 guestrooms have 2 bedrooms and offer free WiFi. TVs with cable channels provide entertainment options, and other amenities include room service and coffee/tea makers.

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$82* Per night/room Aug 19 - Aug 20

Junior Suite Doble Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Master Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite King Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loreto Bay Golf Resort & Spa at Baja ratings based on 8 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Loreto Bay Golf Resort & Spa at Baja

Everyone (4) Couples (1) Family (2)
3 out of 5
Front desk: Grumpy, aloof, tried to charge for a 90 minute late check out.Really feels the job is beneath her. Gives you zero information and its like pulling teeth to get her to answer inquiries. Sports equipment supposedly included: Only for 1 hour and closes at 5:00 PM. Manager says he doesn't have the key. ( stays hot and light very late in Baja so forget late afternoon evening activity ) Food beyond abysmal ( breakfast ) and very limited with most ingredients not available ( dinner ) and super small portions. Trying to be high end for dinner and they should stick to seafood and Mexican entrees. Breakfast buffet ( awesome when available )but not available when they are under capacity ( 5 rooms when we were there) and breakfast staff grumpy and non communicative. They HATE if you bought the breakfast inclusive package and give you portions for a toddler. Pool area filthy with used plates, food, cups, everywhere and staff sitting around. Sports equipment guy on beach sat on phone & did nothing. Worst this place has ever been. Maid staff are awesome, friendly and helpful. Tip them big. The rest of the staff needs training and if they want to keep you there for food they need some serious overhauling.

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 25, 2019 by German Flores

thanks for your reviews, we working on this details. kayak schedule is until 5pm for your safety

4 out of 5
Property Setting is Beautiful and Beach Location is Fabulous. Golf Course is in Good shape and very nice also. Receptionist could not find My reservation, Had no Maid Service for a day until I said something. I thought the service was only mediocre as they do not really pay attention to what is requested and do really take their time in getting to You to take any requests You may have. Service at the Golf Course Restaurant was Fantastic.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by German Flores

Hello we follow these details, we appreciate that you have shared your comments, these help us to improve our service. Regards

4 out of 5
Great location, peaceful surroundings, and very close to shopping and restaurants. Only down side was the lack of hot water in the rooms.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 11, 2019 by German Flores

Thank you very much, we hope very soon.We had a detail with the hot water, however it was solved. Best regards

2 out of 5
In short, the young staff was understaffed & undertrained. The room we reserved via Travelocity was a Deuxe, Ocean View in the same building as our travel partners. When we opened the door, it was occupied by others. When they sent us to a new room, our luggage was left outside the first room. The new room was a Desert (Rock) View with wires hanging out of the wall. We were then promised the best room in the Resort, which turned out to be exactly like the first two with a view of the pool, but not of the ocean and not in the same building as our friends. The ambient temperatures were in the low 60s, but the room heat did not work and there were no additional blankets except the thin one on the bed. The floor was covered with dirt. The bathroom lights for the mirror was switched with the ceiling fan that sounded like a hurricaine. The shower floor was stained with something omninous. Housekeeping simply swept litter from the passageways out into the garden beds instead of picking up the litter. From the pool, it was about 100 yards back to the Front Desk to pick up towels. The dining room was only open for breakfast, so only the bar area was available for dinner at the Resort. Bottom line: I have been coming to Baja California Sur for 25 years --reserve far enough in advance to stay at the La Mision Loreto Hotel or the Posada de las Flores in Loreto OR the Villa del Palmar Beach Resort & Spa 20 miles sourth of the Loreto airport, especially if you like to golf.

Posted by on Feb 26, 2019

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Comment from Hotel Management

Mar 3, 2019 by German Flores

Thanks for your comments, we will take into account, I inform you that we have two centers of f&b, indeed there was a very cold climate to what is not in our hands control, indeed the room has only cold air since most of the year is very Hot, however there are covers in the closet, besides that if you ask them to take them to your room. regards

2 out of 5
The hotel is showing its age. The check in was good and the waiter was friendly but the food was average. The ac and heat was broken and hot water inconsistent

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 7, 2019 by German Flores

Thank you for your remarks. In the next few months we will be changing the conditioning air equipment. Cordial greetings

3 out of 5

Older hotel

Room needed to be updated. I was told the room was a deluxe room with ocean view. Not sure where the deluxe was. One outlet in the room the window could hardly be viewed out of shutters on the window where only 1 side opened because the bed was in the way. One wooden chair to sit on The bathroom had been updated. Coffee had to be in the bathroom for the outlet. we were disappointed. Yes

Posted by on Mar 16, 2018

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Comment from Hotel Management

Mar 19, 2018 by German Flores

thank you we are working on your comments to improve our service. regards

2 out of 5

The hotel is not well kept up.

Pros: The bed and pillows were very comfortable and rooms was very clean. I loved the cleaning lady.
Cons: Up keep the property and improve the wait staff
Location: great local community.
It is not worth the money. The hotel is not well kept up. I arrived and a cabinet was broken, lights not working and for the length of the stay a smoke detector beeped the whole time. Once I put in a request it was fixed quickly, except the smoke detector. The restaurant is not worth the money, Do not pay for the Breakfast included. It is basically scrambled eggs ( no variation of your eggs allowed) re-fried beans. fruit plate and toast. Also the restaurant staff is unattentive, the tableclothes were stained and dirty. I moved tables often due to the table clothes looking like they never got cleaned. If you plan to sit on the beach, the staff do not attend. You will have to get up to get your drinks. The sfaff is very unattentive and did not deserve the tips I gave them. I ate out in the evenings in the local community. Great american style foods, but expensive. for myself I spend $25-30 every evening and it was not that special. The free sports equipment are run down, old and not up kept. They have bicycles for your use, all of them have something wrong wtih them. The kayaks are old and pick wisely. I would spend my money for a place in town.

Posted by , from SF on Jan 30, 2018

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Comment from Hotel Management

Feb 6, 2018 by German Flores

We are very sorry not to fulfill your expectation, we are working on the mentioned topics, your comments are very important to improve our service.

5 out of 5

Awesome place

The hotel is excellent, we couldn't ask for anything better. Great rooms, excellent service and the views were the most beautiful we'd ever seen.

Posted by , from Montecito, CA on Jul 18, 2013

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About the Loreto Bay Golf Resort & Spa at Baja

Location Loreto, BCS 23880

Renovations + Closures

The property is closed between April 01 and May 31.

All-inclusive Details

  • Volleyball included
  • Spa/beauty facilities and services not included
  • Buffet and à la carte dining
  • Surcharge for room service
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • Room service not included

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Loreto Bay Golf Resort & Spa at Baja, where you can play a round of golf at the golf course and enjoy other activities like snorkeling and kayaking. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a children's pool, and an outdoor tennis court. Free self parking is available. This 3.5-star Loreto hotel is smoke free.

  • 151 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1999
  • Bar by the pool
  • Swim-up bar
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Loreto, Baja California Sur (LTO-Loreto Intl.) (10.3 km / 6.4 mi)
  • Parking: Free self parking

Room Amenities

Loreto Bay Golf Resort & Spa at Baja offers 151 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Loreto hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.

Restaurante - This restaurant serves lunch and dinner.

Onsite venue #2 - This restaurant specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting).

Onsite venue #3 - sports bar.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Kayaking on site
  • Windsurfing nearby
  • Ecotours nearby
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

  • Massages on beach
  • Detoxification wrap
  • Body wraps
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. You will receive an email from the property manager with check-in and check-out instructions.

Front desk staff will greet guests on arrival. You will receive an email from the property manager with check-in and check-out instructions.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Loreto Bay Golf Resort & Spa at Baja

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Parties and events are allowed on site

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Contactless check-out is available

The property is kept vacant for a minimum of 24 hours between guest stays

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Parties and events are allowed on site. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.The property is kept vacant for a minimum of 24 hours between guest stays.

  • Car recommended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 120.00 and MXN 200 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golf Resort Baja
  • Loreto Bay Golf Baja
  • Loreto Bay Golf Resort Baja
  • Loreto Bay Resort
  • Bay Hotel Loreto
  • Hotel Loreto Bay
  • Inn At Loreto Bay Hotel Loreto
  • Inn Loreto Bay
  • Loreto Bay Golf Resort Spa at Baja
  • Loreto & Spa At Baja Loreto
  • Loreto Bay Golf Resort Spa at Baja
  • Loreto Bay Golf Resort & Spa at Baja Hotel
  • Loreto Bay Golf Resort & Spa at Baja Loreto
  • Loreto Bay Golf Resort & Spa at Baja Hotel Loreto

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.