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Villa del Palmar at the Islands of Loreto

4.5 star property
4.5-star beachfront resort near Loreto Bay National Marine Park
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Photo gallery for Villa del Palmar at the Islands of Loreto

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Golf
Aerial view
Two Bedroom Penthouse Oceanfront | 1 bedroom, premium bedding, down comforters, in-room safe
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Breakfast available
  • Kitchen
  • Pool
  • Hot Tub

Explore the area

View in a map
Carretera Transpeninsular, Km. 84, Loreto, BCS, 23880
  • Ensenada Blanca
    ‪19 min walk‬
  • Danzante Bay Golf Course
    ‪24 min walk‬
  • Ligui Beach
    ‪21 min drive‬
  • Loreto, Baja California Sur (LTO-Loreto Intl.)
    ‪50 min drive‬

Room options

View all photos for Presidential

Presidential | Terrace/patio

Presidential

  • 5000 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 10
  • 2 King Beds and 3 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1300 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

42-inch LED TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms

  • 1960 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Ambassador Penthouse

1 bedroom, premium bedding, down comforters, in-room safe

Ambassador Penthouse

  • 1959 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 3 Bedrooms

Shower, designer toiletries, hair dryer, towels

Suite, 3 Bedrooms

  • 2626 sq ft
  • 3 bedrooms
  • Golf view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Suite

9.0 out of 10
Wonderful
(12 reviews)
  • 645 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Ocean View

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Suite, Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • 645 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom Ocean View

View from room

One-Bedroom Ocean View

  • 1300 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite Premium Floor

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Suite Premium Floor

  • 645 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Penthouse Oceanfront

Two Bedroom Penthouse Oceanfront | 1 bedroom, premium bedding, down comforters, in-room safe

Two Bedroom Penthouse Oceanfront

  • 2690 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Penthouse

One Bedroom Penthouse | 1 bedroom, premium bedding, down comforters, in-room safe

One Bedroom Penthouse

  • 2369 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Premium Floor

42-inch LED TV with satellite channels, TV, iPod dock

One Bedroom Premium Floor

  • 1300 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Premium Floor

View from room

Two Bedroom Premium Floor

  • 1960 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Suite Premium Floor

Three Bedroom Suite Premium Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Three Bedroom Suite Premium Floor

10.0 out of 10
Exceptional
(1 review)
  • 2625 sq ft
  • 3 bedrooms
  • Beach view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Loreto

On the beach.You'll be within half a mile (1 km) of Loreto Bay National Marine Park and 2 miles (3 km) of Ensenada Blanca with a stay here. Ligui Beach is within 3 miles (5 km) and Puerto Escondido Harbor is within 12 miles (20 km).
View more Resorts in LoretoOpens in a new window

What's nearby

  • Ensenada Blanca - 19 min walk - 1.0 mile
  • Ligui Beach - 21 min drive - 3.6 miles
  • Puerto Escondido Harbor - 26 min drive - 12.2 miles
  • Our Lady of Loreto Mission - 51 min drive - 30.4 miles
  • Civic Square - 51 min drive - 30.4 miles

Getting around

  • Loreto, Baja California Sur (LTO-Loreto Intl.) - 35 min drive

Restaurants

  • Casa Mia Sports Bar
  • Il Danzante
  • ‪Smokies - ‬12 min drive
  • The Market Restaurant

About this property

Villa del Palmar at the Islands of Loreto

4.5-star beachfront resort near Loreto Bay National Marine Park
Some rates at Villa del Palmar at the Islands of Loreto are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Enjoy a summer holiday at Villa del Palmar at the Islands of Loreto, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

A free manager's reception is offered on select days. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, an outdoor pool, and a children's pool. You'll have access to the outdoor pool and health club at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Loreto resort.

  • 181 guestrooms or units
  • 7 levels
  • 4 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 2011
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Villa del Palmar at the Islands of Loreto offers 181 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 4.5-star resort have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

42-inch LED televisions come with premium satellite channels and pay movies. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Sabila has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Mini golf
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance

Room amenities

Entertainment

  • 42-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Oven
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Loreto Islands
Villa Loreto
Villa Palmar Islands
Villa Palmar Islands Hotel
Villa Palmar Islands Hotel Loreto
Villa Palmar Islands Loreto
Villa Palmar Islands Loreto Hotel
Villa Palmar Islands Loreto Resort
Villa del Palmar at the Islands of Loreto Resort
Villa del Palmar at the Islands of Loreto Loreto
Villa del Palmar at the Islands of Loreto Resort Loreto

Frequently asked questions

How close is Villa del Palmar at the Islands of Loreto to the airport?

Villa del Palmar at the Islands of Loreto is 24.3 mi (35-min drive) away from the Loreto, Baja California Sur (LTO-Loreto Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Villa del Palmar at the Islands of Loreto?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Villa del Palmar at the Islands of Loreto on Sep 7, 2025 start from $361.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Villa del Palmar at the Islands of Loreto have an airport shuttle?

Airport shuttle services are not available at Villa del Palmar at the Islands of Loreto.

How close is Villa del Palmar at the Islands of Loreto to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Villa del Palmar at the Islands of Loreto offer free breakfast?

Free breakfast isn’t provided at Villa del Palmar at the Islands of Loreto, but buffet breakfast is offered for a fee of USD 25 for adults and USD 12.5 for children. It's available every day from 7 AM to 11:30 AM.

Is there a casino at Villa del Palmar at the Islands of Loreto?

No, there is no casino at this resort.

What time is check-in at Villa del Palmar at the Islands of Loreto?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Villa del Palmar at the Islands of Loreto?

This resort offers free self parking and valet parking.

Does Villa del Palmar at the Islands of Loreto have a pool?

Villa del Palmar at the Islands of Loreto features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 11:00 PM.

Does Villa del Palmar at the Islands of Loreto have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, ocean views, and al fresco dining.

Does Villa del Palmar at the Islands of Loreto have a spa?

Pamper yourself with a day at Sabila, where you can enjoy massages, body scrubs, and body treatments.

How close is Villa del Palmar at the Islands of Loreto to downtown Loreto?

Villa del Palmar at the Islands of Loreto is 21.5 mi away from Loreto.

Villa del Palmar at the Islands of Loreto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 411 reviews
Rating 8 - Good. 87 out of 411 reviews
Rating 6 - Okay. 39 out of 411 reviews
Rating 4 - Poor. 12 out of 411 reviews
Rating 2 - Terrible. 10 out of 411 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Holly, Silverado

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
price was too high for the quality of the resort. it was priced like a 5 star but more like a 3.5 star
Stayed 3 nights in May 2025

6/10 Okay

Rodrigo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not too many restaurants to choose from. Water bottle not available everyday in the room. Buffet is limited.
Stayed 5 nights in May 2025

2/10 Terrible

Cathy

Disliked: Staff & service
Stayed 5 nights in May 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean resort with lots to do
Stayed 8 nights in Mar 2025

10/10 Excellent

Yuly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relaxing and beautiful views
Stayed 8 nights in May 2025

8/10 Good

Brian, Riverside

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice place for the area. But there are far more impressive all-inclusive resorts in the Riviera Maya area that would make the effort to visit over this property. The All-inclusive option is a bit cumbersome. You still have to sign checks which all ask for additional tip and it took us forever to get a ticket brought on several occatiins
Stayed 3 nights in Apr 2025

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but could be better.

The resort and bay were beautiful. Staff and other guests were kind and friendly. Wish we could have eaten at the Clubhouse but had a party of 8 and the online booking is not friendly to that group size. Regarding bills, I understand the need to keep track of food and beverage but the need to sign for everything with the all inclusive plan takes away from the overall experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all excellent service, very clean, people very friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful the people and staff are amazing and the golf course is spectacular
Stayed 4 nights in Mar 2025

8/10 Good

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in processes was highly disorganized. Food was disappointing. Property was beautiful and staff were friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan, Windsor

Stayed 1 night in Mar 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is outstanding the only thing we didn't like is the hard sell for their vacation club.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. Will go again. Golf course is unbelievable!
Stayed 4 nights in Jan 2025

4/10 Poor

James M

Traveled with partner, Traveled with family
Disliked: Staff & service
Paid full price for 9 days and was bugged continually to go to a prestation a real pain in the butt wouldn't go back
Stayed 9 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

Suzanne

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Muriel

Stayed 7 nights in Dec 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed our trip to Loreto and to the VDP. This was our first time here and we spent NYE/NY here in a 2bd suite. The food here is absolutely incredible; the best I’ve had at an all inclusive resort (competes with Pueblo Bonito’s Sunset in Cabo). Shout out to Josue at Casa Mia and Jose at the Pool. These servers were delightful and treated us SO well; we loved the attention from them on our vacation. The hikes around the property are good- but fairly strenuous- especially if you’re hiking up to Hole 17 which overlooks the ocean. The rooms do show wear but are spacious. My only gripe is that the mattresses aren’t comfortable and should be replaced. Be sure to make reservations Ahead of time (pre vacation arrival) via Open table for Danzante restaurant, Casa Mia and Casa Club, otherwise you may not be eating here and/or you’ll be eating at 9-10pm. I wish I knew this ahead of time. IMO, the food is best at Casa Mia and the Pool. The buffet is so-so and truthfully, I’d skip Casa Club. Note- the suites state you can do a late checkout, however, when I asked about it, the front desk told me No, bc it was high season and couldn’t accommodate it. While I understand this, I don’t think it’s right to advertise it (esp for the high price of accommodations) if it’s something that’s not offered. We also enjoyed the Spa for massages facials. I really enjoyed Pilar’s services; she did an incredible job with both services and I was so relaxed and truly enjoyed it!
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrea Juliette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Jack

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful site!
Stayed 4 nights in Nov 2024

10/10 Excellent

Brook

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and lots of activities at a secluded resort
Stayed 3 nights in Nov 2024

10/10 Excellent

Briana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet far from everything
Stayed 2 nights in Nov 2024

6/10 Okay

Erik W.

Traveled with family
Liked: Cleanliness, staff & service
I’ve read a lot of reviews about Villa del Palmar and some people really enjoy staying which I can see because it is a beautiful location and resort. However, there is more about this resort I don’t like and will not be returning. They try to sell you a time share and can be very pushy, I’m here for a vacation not a sales pitch. I bought the all inclusive that even the property admitted when we said something is not actually all inclusive, it’s a meal plan. So you have to pay for coffee in morning, if you enjoy coffee, if you want to go to “special” shows and dinner you have to pay more, they have no complementary shuttles to the airport. In addition, check out is 11 and they do not allow you to continue to enjoy the amenities while waiting for the shuttle, they start to charge you for everything to include water. For me, if a resort states it’s a premium all inclusive I expect that the little things that make it feel special will be included, this resort falls short of that. In addition, this is a family resort and I expected children of all ages to there what I didn’t expect was them running around like they were literally wild with no adult supervision. The staff did not stop them, within 10 minutes of checking in and sitting down at the beach bar we had children throwing sand getting it in our hair and food. Again, I expected children but I also paid for a vacation and expected there to be some respect for others at the resort. Not our cup of tea but maybe yours.
Stayed 4 nights in Nov 2024