"Cops were outfront as soon as i got to the property. Doors get locked at night so u have no free roam. " More
In Portsmouth
You'll find Commodore Theatre and Virginia Sports Hall of Fame and Museum within a 15-minute walk of this Portsmouth hotel. Children's Museum of Virginia and Portsmouth Naval Shipyard Museum are also within 2 miles (3 km).
Round-the-clock service
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. A picnic area, express check-out, and laundry facilities are also on offer.
Mar 21, 2023 by Manager
Hello Susana, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Jul 27, 2021 by Manager
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.
Sep 22, 2020 by Manager
You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.
Mar 5, 2020 by Monil
I want to thank you for taking time to post a review of your stay.
Dec 16, 2019 by Monil
Thank you for taking the time to provide us with your feedback of your stay. We are very sorry to hear that things during your stay did not meet your expectations. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time.
Aug 2, 2019 by Monil
We strive to provde guests with all comforts of home, so I am disappointed to hear that you had a bad experience with the room.please accept our apologies. Your feedback is very important to us, so thank you for sharing.
Jun 24, 2019 by Monil
I'm Sorry you had a poor room experience. Thank you for the feedback so we can address the issues.
Jun 24, 2019 by Monil
Thank you for your review. We are glad you enjoyed your stay.
As a guest of Red Roof Inn Norfolk - Portsmouth, you'll find a vending machine, a picnic area, and coffee/tea in a common area. WiFi is free in public spaces. The business-friendly Red Roof Inn Norfolk - Portsmouth also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Free self parking is available. Smoking is allowed in designated areas at this Portsmouth hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Red Roof Inn Norfolk - Portsmouth offers 57 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.